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A Coffeeshop's Weekends Without Wi-Fi
Glenn Fleishman writes "Victrola Cafe and Art in Seattle is a popular coffeeshop that offers free Wi-Fi--except on the weekends. In an experiment, the cafe started shutting down its Wi-Fi network on Saturdays and Sundays after watching their culture erode: the shop became full (and was turning away customers) with six-to-eight hour Wi-Fi squatters, many of whom didn't even purchase anything. Their second Sunday without Wi-Fi was one of their best revenue days in some time. I don't propose a Wi-Fi (or free Wi-Fi) backlash, but it's interesting how with some time under their belt, the clash of inward facing technology and outward facing culture hit these particular entrepreneurs' limit."
Lesse, they don't want to enforce the "buy something or get out" rule? Their loss...
An esasier solution would be to just have hourly changing codes to enter that would be given to people who boutght something, that way, squatters would have to buy stuff every hour and therefore not be squatters anymore.
Obviously what they ought to do is give time-limited wifi passkeys that can be "charged" when the customer buys a product. That way they don't get lingerers/squatters who are only there for the wifi without having to pay.
The higher the receipt, the longer the passkey works. It's a decent system, if not a little burdensome for freeloaders.
The question becomes, How easily or feasible would it be to put such a system into practice?
Isn't this yet another syndrom associated with advancing technology? I can understand wanting to sneak in a few minutes of productivity during a quiet moment of opportunity but have always tried being discreet (and discrete). But I've seen the described behavior in a local Chicago coffee shop... squatters who were there at different times of the day as I passed through. Not only did they not really appear to be paying customers, they:
I have a friend who has a startup refreshment shop, and foot traffic and available space for paying customers is precious. These shop owners aren't making any fortune with their stores, they (at least my friend) do it out of love of the job (interacting with long-time customers, meeting new people, becoming an established figure of the local community).
I also have another friend who frequents a local Seattle coffee shop a lot. It seems from talking with him he is an honorable patron, but I do get the impression he doesn't interact much with anyone there.
Cell phones, laptops, pdas, portable music devices... they all have driven a somewhat asocial behavior. In public it's mostly annoying, maybe a little rude, sometimes outright boorish, but in a coffe shop, good for the owners to shut down the wireless on weekends (for example...). Sounds like they made a right move based on the almost immediate response and thanks received from regulars.
Frankly, the day cell phones and laptops, etc. become totally uncool in public can't come too soon for me. In the meantime (shameless plug) if you're looking for more social ways of using technology consider and look into BookCrossing.com. It's been mentioned here on slashdot before -- it's a cool way of using technology to share books (something a little less technical, and a lot more social).
It used to be a great place were you could go drink a great cup of coffee and probably meet a cute indy chick, but ever since WiFi, everyone is so buried in their iBooks updating their MySpace page that no one talks to each other.
The best part is watching the the Seattle Craigslist Missed Connection page fill up with "You are a cute 20 that something redhead sitting over there in the corner. Damn I wish you'd close your iBook so I could talk to you." posts.
to attract *paying* customers. Once again, the actions of a few spoil it for everyone else.
Eventually, some sort of ettiquette will work it's way to the surface, as it has with bulletin boards or email. I make it a point to a) seek out coffee shops with free wifi (www.delocator.net) and buy something as a sign of appreciation for the free connection. Would it kill the freeloaders to buy a small cup of decaf at the very least?
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."
Oh? Tell that to Red Hat, et al.
LOAD "SIG",8,1
tried to enforce that? IF, as they say, the place had reached capasity, then it would be a sea of people. Are you going to go around insulting peopole who actually purchased something and throw it away when done? Nothing like making your real customers feel like squatters to discourage repeat business. And the real squatters would simply lie and say they did buy something. It NEVER works out as simply as you think.
Prof. Farnsworth - "Oh a lesson in not changing history from Mr I'm-My-Own-Grandpa!"
"Please. You can't fix social problems with technological solutions."
"Please. You can't fix social problems with technological solutions."
Are you joking? I don't even know where to start. Let's start with this. You are at a computer somewhere in the world. If semiconductors were to vanish tomorrow, wherever you are, your government would collapse, the balance of power in the world would be thoroughly shaken from head to foot, and millions, if not billions of people would die within a year.
Take the same number of people in New York, drop then in a forest the same size as New York, and watch how quickly society implodes upon itself without the technological infrastructure to support it.
Clearly, technology is doing something. Technology and society are so tightly tied together that you can't untangle one from the other without destroying something.
I know some times when we bang things out on the keyboard they sound really insightful and intelligent, but some times we need to respect the preview button, read what we read, and decide if it really is insightful, or a load of thoughtless crap.
A few decades ago, some restaurants and bars used to have prominent signs out front announcing that their premises were air-conditioned. Back then, not all places were, so on, say, a scorching July evening in a small town in the Kansas prairie, an air-conditioned bar or restaurant could reasonably expect to have an edge over the non-AC competition. I'm sure many proprietors noticed some of their "customers" lingering for hours over a half-eaten piece of pie or a single beer while they gabbed to their friends, obviously looking for a cheap or free way to escape the unbearable heat outside or in their homes.
Nowdays, when virtually every place of public accomodation has AC, there are no doubt still people who might nurse a single latte for hours in the local coffee shop to escape an unbearably hot apartment, but they're not going to be numerous enough to be a burden on the system. After all, there are plenty of places with AC they can go to.
The problem with Wi-Fi moochers is no doubt a real one now, but it will solve itself in time. Although it's not happening fast enough to suit me, the trends are toward free and ubiquitious Wi-Fi. When that day comes, and they're distributed among all of the bars, restaurants, coffee shops and libraries in a a given area, no one will worry about the one or two Wi-Fi moochers in their establishment at a given moment.
...seems to work for most places. Most people's computers only work for 1-2 hours (most batteries aren't in top condition). So unless people bring more than one battery (unlikely for broke WiFi squatters), you can get them to leave by just not providing plugs.
Stupidly, some coffeehouses have plugs all over the place anyway. Often this is left over from a previous restaurant business, where they had a lamp on every table, etc.
So if you want people to limit their stay, just limit the electricity!
I don't quite get this.
Where I live, I actually haven't found any coffee shops that give away WiFi. That's OK, I'm willing to pay on the rare occasions when I need it, and to buy a coffee that I don't really want, and to limit my stay if the place is busy. I figured that made me a pretty good citizen. Turns out I'm also obligated to make friends with everyone?
Sorry, no offense to anyone, but I don't go there for that; if they didn't have WiFi, I probably wouldn't be there at all. If I was, computer or not, I'd drink my coffee and leave without talking to anyone, unless I ran into someone I knew (and I know and am friends with many people). Some people are extroverts, some aren't. It doesn't have anything to do with stuff.
Does that somehow limit the ability of others to engage in conversation? Not that I can see, but maybe I'm missing something. If you sell coffee and WiFi, you attract people who need coffee and/or WiFi, and lot of them might not know that they are also supposed to be giving warm fuzzy feelings to the owners and the rest of the clientele.
ElBuf
More power to 'em. In fact, I'd suggest that anyone entering w/ any electronic info device (yes, including cellphones) on the weekend be shown the exit and visited with a hail of derisive boos and laughter.
007: "Who are you?"
Pussy: "My name is Pussy Galore."
007: "I must be dreaming..."