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Resources for ISP Sysadmins?

Posted by Cliff on from the hard-to-find-info dept.

Okolo Callender asks: "I work for the local telephone company on one of the Caribbean islands, and am the tech in charge of all internet services. Most of my time is spend maintaining our ADSL network. With almost no training, I have become quite good at maintenance and troubleshooting of our network, however I am finding it difficult to find books or online information that tackle tips and techniques more specific to ISP admins. General LAN networking info and raw Cisco documentation is fine, but I would like to find more 'cookbook' style solutions to common ISP-related problems. What books and/or online resources can the Slashdot crowd recommend?"

4 of 39 comments (clear)

  1. 5 seconds on google turned up by Neil+Blender · · Score: 5, Informative

    this

  2. books24x7 by tchuladdiass · · Score: 2, Informative

    At my job, they recently signed us up for Sillport (an e-learning system), which also includes a subscription to books24x7.com. This is a coleciton of several thousand technical and business books, fully searchable and browsable online. I think a personal subscription runs about $400 a year, hopefully you can get your boss to expense it for you. Well worth it in my opinion.

  3. Cisco best practices by macdaddy · · Score: 2, Informative
    You may find this PDF useful. Actually the whole site is quite useful.

    I've been in a similar situation before. I never really found many ISP-specific resources. There's discussion boards that pertain to ISPs but mainly I used that resources that broke it down by specific service or task. ie spam filtering, virus prevention, network redundancy, security, bonus user services, administration ease, etc. An ISP has to encompass all of that and more, much more so than any other IT shop. Plus you have to do it on a budget and you have to not piss off the paying customers, all while attracting more paying customers. It's a challenging environment. Best of luck.

  4. David's Internet Provider Resources...Amazing.com by Anonymous Coward · · Score: 1, Informative

    What you probably want to check out is
    David's Amazing Internet Services: Internet Provider Resources
    http://www.amazing.com/internet/

    It is a bit dated but still good.