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Class Action Suit Forces Palm to Replace Dead PDAs

leshert writes "After years of denying the problem with bad backup capacitors, Palm is settling a class action suit. If you have a dead Palm m100, m105, or m125, fill out the paperwork, and send it in, Palm will replace it with a new unit. No word yet on with what they'll be replacing it with, but I can imagine there are a lot of pack-rat geeks like me with one or more dead PDAs stashed away in a box."

2 of 191 comments (clear)

  1. had this problem since I got it by chrismtb · · Score: 3, Interesting

    I just got the paperwork in the mail for this lawsuit a couple of days ago. I've been using a palm m100 for a few years, despite the battery problems. I just got used to always keeping it backed up on my computer.

    The only time it caused any major problems was when I lost the data on my computer and went to load the info off of my palm and found the batteries to be dead. I tried replacing them, hoping that it would work as it's supposed to despite it's bad track record (can't remember if it ever worked right), but of course, it cleared the memory and I lost all my data.

    The terms of the lawsuit say that it will be replaced with a new or refurbished palm of equal or greater value, so I'm filling out the forms in hope of getting something a bit better, but I'd settle for a properly working replacement. I can't imagine they will come up with that many equal replacements, especially since this just got on slashdot, so that seems like it would increase the likelihood of getting better replacements.

    --
    Break the mindless monotony!
  2. IANAL by iantri · · Score: 3, Interesting
    IANAL.. does anyone know how this applies to those of us who've had a Palm crap out because of this problem, outside of the US?

    I'm in Canada, and would love to have my buggered m105 replaced.