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3.9 Million Citigroup Customers' Data Lost

Rick Zeman writes "CNN.com is reporting that United Parcel Service has lost backup tapes containing the identies of 3.9 million Citigroup customers. According to UPS, '... a "small package" containing data storage tapes was lost while being transferred to a credit reporting bureau.' According to Citigroup, they 'included Social Security numbers, names, account history and loan information about retail customers, and former customers, in the United States.'"

3 of 602 comments (clear)

  1. How often does this happen now? by ZephyrXero · · Score: 5, Interesting

    A week hasn't gone by this year that some major data warehouse hasn't been "broken into". When are these people going to start taking our privacy and their security a little more seriously...

    --
    "A truly wise man realizes he knows nothing."
  2. Re:*blinks* by ZephyrXero · · Score: 5, Interesting

    Regardless of who they used, why didn't they have some sort of encryption on the data? I'm not blaming UPS, I'm blaming Citibank...

    --
    "A truly wise man realizes he knows nothing."
  3. Re:*blinks* by Anonymous Coward · · Score: 5, Interesting

    No, no, no. That would be to much thought.

    More than likely they paid a consultant $3.5 million dollars to setup a secure backup system which would work flawlessly. Bought it. Installed it...

    And then new IT director-minion-worked-at-walmart-last-week went in to "optimize" the server and kill any "useless" processes that were making it run slow, and killed the encryption process.

    And then of course they backup for two years without encryption until they hire a $8 an hour "casual" to "catalog" and "clean up" the archives -- and he discovers that they aren't encrypted. Notifies his boss who really doesn't understand -- and nothing happens.

    And then they have a security breach and are "caught off guard". Heads roll, new consultants are hired, and the process begins again.

    Well, at least that's what seems to happen where I work.