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Big Retailers Timid About Selling Linux Boxen
RollWaves75 writes "Jay Lyman reports in IT Manager's Journal that major Linux retailers like Wal-Mart, CompUSA, Fry's and Best Buy are being timid and waiting to see how a small, Midwest-based chain called Micro Center fares in selling Linux software. Turns out that Micro Center not only is out-selling Wal-Mart in Linux systems, it is taking the bold step to have Linux-knowledgeable clerks and trained sales support for customers like you and me." From the article: "[Kevin Carmony] described three levels of mainstream retail Linux: Wal-Mart, which provides no sales support, only offering its Linux machines online; Fry's, where Linux is viewed as a loss leader on the ultra low end; and Micro Center, which is only carrying Linspire Linux at this point, but is behind Linspire's in-store training for reps, Micro Center Marketing Communications Manager Ed Lukens told ITMJ in an email. He said the chain, which is selling boxed and pre-installed Linspire 5.0 desktops and notebooks, will promote the Linux systems with offers through its direct mail pieces."
I used to live in Houston, TX (back when the world was young), and Micro Center was easily the best computer store in the city. They supported Windows and Mac equally, both with hardware, software, and classes. I am not surprised that they are doing so for Linux as well. In my opinion, this is exactly what Linux needs: Public exposure through a local store that can provide technical support to your average home user when it is needed.
I think it's time to give my local Micro Center store a visit.
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Linux-Knowledgeable Clerks
When is the last time you met a Knowledgeable Clerk in any retail store?
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