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PC World's ISP Service Rankings, as of June 2005

Posted by timothy on from the go-ahead-do-your-worst-earthlink dept.

Ant writes "Broadband Reports reports a PC World article on the best and worst Internet Service Providers (ISPs). More than 6,000 PC World readers rated major providers for its speed, technical support, and more. The article also reveals which broadband and dial-up services make the grade and which fall flat."

4 of 254 comments (clear)

  1. Re:Let's do a Slashdot ISP rating. by ptbarnett · · Score: 5, Informative
    PC World doesn't even mention Speakeasy

    I rate them a 9, only because I think the cost is a bit high. But, service is exceptional and reliable.

    Why I like them:

    • 6 megabit/sec downstream (effective rates peaks out at about 4.5 M/sec)
    • 768K upstream (effective rate about 650K/sec)
    • Techie-friendly TOS: I'm allowed to run servers: game, email, web, etc.
    • Static IP (extra ones are inexpensive)
    • Speakeasy will configure their DNS to return the FQDN of your choice when doing a reverse lookup on your IP.
    • Unix shell account, if you want it.
    • Share your connection with your neighbor, if you don't charge your neighbor anything.
    • If you DO want to charge for sharing, Speakeasy will collect the amount that you specifiy from your neighbor, and credit part of it to your bill.
    One thing I wish they would reconsider: they now offer VoIP service that uses their network. But, they will only assign a phone number from my area code. I'd switch from Vonage, if they would match Vonage's ability to assign me a number in my employer's city, rather than mine.
  2. Re:Let's do a Slashdot ISP rating. by IANAAC · · Score: 4, Informative
    You're not alone in rating Speakeasy high. I switched away from SBC to them early this year and have had nothing but positive experineces with them. Enough to switch my phone to their VoIP service too. So far it's been great.

    Yeah, they're a bit more expensive, but truthfully, I have no problem paying a bit more for the superior tech support I've received from them.

  3. Customer service by xstonedogx · · Score: 4, Informative

    Don't forget excellent customer service.

    I've never had anything but top-notch customer service from them. It's their number one selling point as far as I'm concerned.

  4. For UK ISPs... by Insipid+Trunculance · · Score: 5, Informative

    Go to ADSLguide.

    --
    Wanted : A Signature.