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Shopping Online

A reader writes:"I've been buying stuff on the Internet for a while, and wanted to get people's thoughts about the best places to go. I primarily am looking for media or computer parts. Of course, I've used Froogle, PriceWatch or PriceGrabber, but also use places like tigerdirect or NewEgg. Where else do people go, and any recommendations for getting decent deals? " Oh, and of course, shamless plug for ThinkGeek, who is also owned by OSTG.

2 of 388 comments (clear)

  1. what criteria? by yagu · · Score: 4, Insightful

    From the original post: thoughts about the best places to go.

    What criteria does the poster consider most important for best?

    • price?
    • speed?
    • reputation?
    • brand?
    • policy?

    Okay, my main criterion is unequivocably (sp?) customer service. For me this includes only a few but important criteria:

    • friendliness
    • promptness
    • follow through
    • and, only a little... price

    I have long since abandoned picking the cheapest offering and almost ignore that ranking when looking for a place to buy online. I've almost (saved by an attentive and pro-active Credit Union (Watermark Credit Union -- great service!)) been burned big time and the brush with sleeze was enough to nudge me to find a provider with good service and be loyal. That said, I will plug as an example, amazon.com. They come nowhere near to the leaders in lowest prices but they have been amazing in their response to some difficult transactions -- I consider their approach exemplary as a model to emulate.

    Amazon isn't the only great provider out their, but they're a good starting point.

    Also, for ebay-type shopping, though I'm loathe to penalize newbies, I shop from only highly rated, large sample-space sellers with extremely high ratings.

  2. Re:Great Deals? by NiceGeek · · Score: 4, Insightful

    Ok, I'm still trying to figure out why you didn't get modded (-1 Troll)

    1. Name a single 24/7 B&M computer store. Also it isn't the fault of the on-line stores that delevery is mon-fri during daytime hours...take that up with FedEx and UPS.

    2. Is it the store's fault that you are incapable of
    googling the item you are thinking about purchasing before you buy it?

    3. If that DVD burner actually wrote at 0.4x then it is defective and you should have returned it to
    the store and gotten a refund. More likely you are either just trolling or you are a complete incompentent.