Sun's CIO Talks Internal Experiences

daria42 writes "This is an interesting interview with Sun's chief information officer Bill Vass, about his experiences as the CIO of one of the world's best-known high-tech company. In particular, Vass talks about corporate blogging (and frustrated lawyers), problems providing IT support to finicky Sun engineers (who sometimes demand Indian help desk support knows kernel details), Sun's programs testing its software internally on employees before it goes out, and how ultimately, his job is like any other CIO's...just with some cool toys."

Comments

Curse those darn engineers!!!

[Weaselmancer]

...problems providing IT support to finicky Sun engineers (who sometimes demand Indian help desk support knows kernel details)

They've got a lot of nerve actually expecting outsourced help desk services to be of any use! Who the hell do these "engineers" think they are?

If these guys actually knew how to help, they'd cost more. Duh. Think of the bottom line, people!

I mean, c'mon... this can't be the first pure virtual function you've ever come across.