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Websurfing Damaging U.S. Productivity?

Bert writes "Ars Technica does a good job of debunking a study that claims that American business lose $178 billion a year to web surfing in the workplace. Particularly alarming is the fact that the study used the beliefs of 350 IT managers to determine how many hours a week the average employee wastes online. Like the article asks: where's the calculation of how much time we all spend answer work e-mail at home?"

3 of 381 comments (clear)

  1. Slashdot's Stats by GuitarNeophyte · · Score: 5, Interesting

    Just looking at my website statistics from people coming to my website via slashdot.org, I actually have a large number at the beginning of the workday, and towards the end, but during the day, it looks like most people stay pretty productive...

    Or just that they do their slashdotting in the morning and other non-productive surfing later :-)

    Luke
    ----
    If you also have a website that's geared for computer newbies, get a hold of me. Maybe we can partner up or something.

  2. Re:answer work e-mail at home?" by wdmr · · Score: 5, Interesting

    I think you have a reasonable outlook but not everyone is fortunate enough to work at a place that allows you to escape. And, the problem is that "IT Decision Makers" routinely expect well in excess of 40 hours per week from their employees. My current position is with a company that has a good work-life balance but when I was working in major corporate IT divisions I was *expected* to work more than 40 "if needed". And since we tended to get projects assigned with unrealistic deadlines, "if needed" meant "damn near always".

    So if I am expected to put in extra effort and extra hours it is up to *me* to determine whether I want to do a couple surfing runs each day so long as I'm not doing things that put the company at risk (surfing porn, emailing competitors, etc). As long as I meet deadlines and my productivity is good, it's none of their business how I divvy up my time. And this doesn't even touch the fact that it is almost impossible for a senior IT worker to get a real "day off" anymore.

    That being said, there is a serious problem with a minority of people who do things like daytrading, fantasy sports, shopping, etc all day long while doing the absolute minimum to avoid losing their jobs. But that is a management problem not a technology problem and it is wrong and short-sighted to punish 95% of your employees because mid-managers are too lazy (or too busy daytrading and playing fantasy football) to stay engaged in their employee's tasks and responsibilities.

    I wish there were some surveys to compare the relative productivity of companies with liberal internet policies to those with a "total lockdown" mentality. My suspicion is that good management + a liberal policy would result in greater productivity (from improved morale) than an IT policy that treats the employees like untrustworthly spoiled children.

  3. In Other News... by Linurati · · Score: 5, Interesting

    Employers cost employees billions annually in clothing and shoe sales to conform with arbitrary company dress-code policies. Film at eleven.

    Seriously, though. How much car maintenance, clothing shopping, gasoline and other work-related expenses do you pay out of your paycheck with zero-reimbursement for your employer?

    --
    Milo