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Startup a Computer Business?

Posted by Cliff on from the your-own-'mom-and-pop'-shop dept.

RapDes asks: "I've been a long time Slashdot reader and I've had years of experience working as a computer admin (secondary to my main job title) at a few different companies. I'm constantly being asked by my friends to take a look at their PC's to fix problems or to setup home networks (like I'm sure most of you fellow Slashdot readers are, as well). Anyway, I've decided that I'd like to make a little extra beer money on the side by starting up my own computer service/upgrade/repair business. I'm looking for any input from the readers who've already been down this road. How much do I charge? What should I be focusing on, hardware upgrades? Virus and spyware removal? Home networking? Any advice would be greatly appreciated."

2 of 93 comments (clear)

  1. Re:Pricing by Trepalium · · Score: 3, Insightful

    Low prices also attract cheap customers. The kind that will try to talk their way out of even a small bill. Spending a half hour trying to convince someone to pay a $50 bill is a huge waste of time (money).

    --
    I used up all my sick days, so I'm calling in dead.
  2. Remember... by Delgul · · Score: 3, Insightful

    You can only go down with your hourly rate, never up! I started a business doing strictly Linux (or other OSS) installs and maintenance and I can get away with an hourly rate of around 100 euro's for normal jobs (higher when they need me quickly). Of course, I am always cheaper than any other business using proprietary software in the end, so my example may not be entirely representative.

    My experience is that you can always lower your price, but never ask more the next time for the same(ish) job with the same customer. Also people take exception if they hear that you give lower rates to someone else, no matter what the circumstances. Take that to heart. State your price and keep to it. People are generally inclined to pay surprisingly well if you make a difference to their business. Fixed price agreements also work very well if you have some more experience.

    Remember also that you will not always have work. The network you have now may seem big to you now, but it will grow less willing to call you once they have to pay for your services. Then again, if you dont have work, you have at least 40-60 hours a week to find it. That is a LOT. If you play your cards well you can easily make a living of virtually anything. This was my biggest eye opener so far since I started for myself!

    I'd say: go for it. I did almost 2 years ago and I am never going back :-)

    Cheers!