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A New Look at Linux vs. Windows TCO

An anonymous reader writes "Laura DiDio, research fellow at the Yankee Group, published a column this morning in which she discusses key findings from a new survey on the total cost of ownership of Windows vs. Linux. DiDio often is written off by the Linux camp as being pro-Microsoft, but she offers excellent, neutral advice for any IT department considering a fundamental systems switch: 'If you do not know what is on your network, if you cannot at least estimate the hourly, monthly or yearly cost of downtime, if you do not know how long it takes to recover from a security outage, if you cannot answer questions about the extent of your company's license compliance, then you cannot truly evaluate whether Linux, Windows or Unix is right for your business. Chances are, if you cannot answer most or all of those questions, it does not matter what operating system you have because ignorance of the core TCO tenets means that your business is not getting the most out of its networks.' "

20 of 390 comments (clear)

  1. Well, no. by miffo.swe · · Score: 5, Insightful

    "but she offers excellent, neutral advice"

    The person who wrote this has not been reading her other work. Neutral isnt even on the map.

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    1. Re:Well, no. by silentbozo · · Score: 5, Informative
    2. Re:Well, no. by Dunbal · · Score: 4, Insightful

      From wiki:
      but you can't take that idea of free and open and put it into a capitalist system and maintain it as though it is some kind of hippie commune or ashram, because if you can do it like that, at that point I'm like, 'Pass the hookah please!'"

      and
      But if Linux is really to take its place alongside Windows... then the vendors in this space cannot act like a bunch of hippies in a '60s commune or ashram. There really is no such thing as a free lunch.

            So basically:

      1) This can't happen because of what I feel about it; and

      2) What I see is happening shouldn't happen because: I think it shouldn't.

            This gal seems to have a lot of distortions there. There's nothing wrong with having an opinion and a firm belief. The problem comes when you try to justify your belief based on flawed logic, then use your position as a reporter to try to convince others that your belief is correct. It becomes preaching rather than reporting.

            On the other hand, can we take the fact that the current article is rather ambiguous as a changing belief on her part?

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    3. Re:Well, no. by MrHanky · · Score: 4, Insightful
      Neutral isnt even on the map

      Unlike, of course, most of the people who post here...
      You get a lot of strange comments on Slashdot. But posting something by DiDio on the front page is the equivalent of posting a press release from the GNAA, stamping it with a +5, troll, and calling it news.

      It just shows that the editors have given up this site a long time ago.
    4. Re:Well, no. by ultranova · · Score: 4, Insightful

      http://en.wikipedia.org/wiki/Laura_DiDio

      Not only is that article highly POV, but I question this person's encyclopedic importance.

      I question the importance of encyclopedic importance as a criterion of inclusion of articles in online encyclopedias.

      In a traditional dead-tree encyclopedia there are limits to the amount of information that the book can contain, which are imposed by the mass and space needed to store each additional letter. This means that a traditional encyclopedia needs to limit the articles it contains into the most important ones - after all, if it includes an unimportant article, it must drop an important one to make room for it.

      An online encyclopedia, on the other hand, has no (practical) limitations. You never need to delete an article to make room for another one. Yes, digital storage space has practical limits, but those are so ridicilously high compared to a dead-tree encyclopedia that they are practically nonexistent. The only constraint is the search system, and that has shown itself perfectly capable of handling the current volume of articles. Therefore, as long as the article is factually correct (which I don't know if this article is, since I don't know anything about this person), adding it will never decrease the usability of an online encyclopedia, and will very likely increase it.

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  2. Um, yeah by Anonymous Coward · · Score: 5, Insightful

    DiDio often is written off by the Linux camp as being pro-Microsoft

    Um, well, yes, with good reason. When someone performs public relations work for a large corporation on a long-term basis, one then needs to recognize that further publications by this person should be recognized to certainly be further public relations work for the same corporation. As a side note, one might also consider any TCO studies published by Red Hat Corporation to be somewhat biased.

  3. Re:Ignorance by mumblestheclown · · Score: 4, Insightful
    If you don't know what is on your network, the chances are someone else handles your network admin. Therefore you should look at how much it costs to employ or pay for that persons services.

    100% correct.

    Generally Windows servers need more attention.

    100% back of the envelope, likely wishful thinking, unsubstantiated guess.

  4. "Key findings"? by altgrr · · Score: 5, Insightful

    There were no real "key findings" in the article. Is it really worthy of Slashdot to mention a survey whose outcome was "well, it depends"? Never mind that, was it really worth writing the original article?

    Either the author had nothing better to write about, or they felt like inflating their ego a little by assuming that people in business are pretty thick and need to be told the blindingly obvious.

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    1. Re:"Key findings"? by -brazil- · · Score: 5, Insightful

      "well, it depends" is usually the most truthful answer - no matter what the question is. If it is accompanied by a good explanation on WHAT "it" depends, it is usually also the most useful answer.

      Obviously, it is not the most simple answer. Unfortunately, most people prefer simple but misleading (or downright wrong) answers to correct ones.

      --

      The illegal we do immediately. The unconstitutional takes a little longer.
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    2. Re:"Key findings"? by Magada · · Score: 5, Informative

      Ahem. The article is actually a shameless plug for DD's employer, the Yankee group, which offers IT consultancy 'n stuff. No more, no less.

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      Something bad is coming when people are suddenly anxious to tell the truth.
  5. Why we write off Laura Didio by Anonymous Coward · · Score: 5, Informative

    Criticism of a previous Didio study related to Linux TCO...

    Laura Didio whines that slashdot does not like her...

    Quote from wikipedia by Didio: "The thing about Linux is, you can talk about a free, open operating system all you want, but you can't take that idea of free and open and put it into a capitalist system and maintain it as though it is some kind of hippie commune or ashram, because if you can do it like that, at that point I'm like, 'Pass the hookah please!'". And on another occasion she followed up: "I'm all for open source, and competition serves everyone's interest. But if Linux is really to take its place alongside Windows... then the vendors in this space cannot act like a bunch of hippies in a '60s commune or ashram. There really is no such thing as a free lunch." ... does this sound professional to you?

    Collection of Laura Didio quotes, compiled by Groklaw, on the subject of Didio insisting that she'd seen the linux-sco code comparison and it contained clearly copied code. This was posted, mind you, on the day that the judge ordered SCO to either provide the evidence linux contained copied sco code or drop those accusations from their lawsuit, and SCO resonded by dropping those accusations. In other words, the evidence never existed. There was never any copied code and SCO has as good as admitted so in court by their refusal to specify what the copied code was when the court ordered them to.

    Laura Didio has made it clear she is not someone worth giving the slightest bit of attention or media press to. She has in the past shown a complete lack of any idea of rigor in compiling or presenting a study, as well as a willingness to both mislead and outright lie. This is not someone who knows how to do journalism, or how to do an informed study. This is someone who knows how to do one thing and one thing only, and that is shill for Microsoft when Microsoft pays them to. Right now she is shilling for Microsoft. Microsoft press releases released from Microsoft itself may occasionally contain good points or true statements, such as "Microsoft is a company located in Redmond". However, even when this is the case they don't get printed on the front page. Why should Microsoft press releases released through the front of Didio be treated any different?

  6. Unknown != suboptimal by saigon_from_europe · · Score: 4, Insightful
    Chances are, ... because ignorance of the core TCO tenets means that your business is not getting the most out of its networks.
    Why are people obsessed with measuring everything? Why does she believes that if something is unknown that it is suboptimal by default.

    For example: we have 3 servers (all Windows) in my company. Do we use them optimally? Probably, since we cannot replace them with any other software (to my great sorrow). Do we know how much each server costs us? No, and we will never be able to calculate that. Niether we care, as long as they do their job.

    Why should I measure something which is hardly measurable just to be able to say that I use something in right way?

    This is typical article where highly payed "analysts" try to spit obvious things in order to sound smart. As usual, they spit crap, but being so "well" informed about the subject, they even don't notice that.
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  7. This isn't exactly breaking news. by mikeophile · · Score: 4, Informative

    Ms DiDio's report has been here since November 2004.

  8. Unobjectionable but meaningless by Mostly+a+lurker · · Score: 4, Interesting
    I am one of those the author referred to who does not rate Laura DiDio's writing highly. Her latest article has no material I really take objection to. Actually, the latest article has no material. What does she say: a Yankee study revealed that no good data on the relative TCO of Windows and Linux servers was available; the TCO will vary from organisation to organisation; without knowing the TCO, it is hard to make an informed decision.

    Has anyone succeeded in resolving their problem of which OS to use based on this insightful article?

  9. At first by HateBreeder · · Score: 4, Funny

    I wasn't sure why Dido was reviewing linux...
    I mean, she sings so well, why the sudden career change?

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    Sigs are for the weak.
  10. In related news... by zlogic · · Score: 5, Insightful

    Zotob Worm Hits CNN and Goes Global
    Windows 2000 machines are infected. Linux and Unix aren't.
    I clearly see what that woman means.

  11. It's a very misunderstood point. by mrRay720 · · Score: 5, Insightful

    Seriously, anyone who doesn't even have a clue how much their systems are costing them are only ever going to make it worse - and more expensive - by randomly moving to another platform because someone's friend told them it was free. Anyone making such kneejerk reactions without the figures also has a high probability of being a moron that makes anything they touch turn to sh*t anyway, making it doubly worse.

    In essence - if you don't even know what you're doing with what you have, don't make it worse by changing it to something else that's so different.

    I don't know if MS should be pointing this out in their marketing though - one one hand it's inherently true and a great way for them to fight the leaks to OSS - but it's also pointing out to the majority of customers that they're stupid.

  12. Typical DiDio - better editing by Kefaa · · Score: 5, Insightful

    Regardless of what the original poster thought, she does not supply neutral advice. If anything, what I see here is an attempt to appear neutral, but throwing in veiled threats.

    Windows commands 65 to 70 percent of the server operating system market, while the Linux share stands at 15 to 20 percent
    What market? What segments? What percentage of computing power? When you say MS runs 65% of the market you imply (and this is where Laura also gets here reputation) that everything else is a marginalized entity.

    The high-level findings show that there is no universal clear-cut TCO basis to compel the corporate masses to do a wholesale switch from Windows to Linux
    Gee, one machine, operating system, language, et. el. does not meet all needs. And this was insight? To whom? If anything this should be more concerning to MS, but it is also a plug for MS (as the owners of the market). But she follows it up with:
    The majority of wholesale defections to Linux continues to come at the expense of midrange Unix installations...

    The we see her drive home the MS competes with its own products (because they are just so good you need not upgrade), while Linux competes with its poorly defined systems, lack of support and array of distributions.
    But, contrary to what the headlines would have us believe, the biggest threat to Microsoft's continued dominance, at present, is not Linux. It is older versions of Windows. The biggest threat to Linux is not Microsoft, but rather integration and interoperability issues among the various Linux and open-source distributions and applications. The lack of enterprise-level application support and documentation for the aforementioned software packages also is an issue.

    Sorry but this is typical DiDio, with some enhanced editing to ensure it give the appearance of being unbiased. But she hit all the MS talking points.

  13. Back of Envelope by soloport · · Score: 4, Insightful

    Ok, here's the back of my envelope:
    1) Everywhere I've worked, the Windows admins outnumber the Unix admins, at least 2:1, per managed machine.

    2) The Windows admins seem to work in a half-frenzied state, much of the time, while the Unix admins try to look busy, much of the time.

    3) Windows admins are hard-working, loyal, dutiful, do-as-you-say-Sir types, whereas Unix admins are chronically lazy -- and lazy like a fox.

    4) Windows admins are excellent at solving "hit the box with open hand, right here, and it will go" problems, or "magical" solutions, but are narrowly focused on the Windows world (there are so many incantations to learn, I guess), whereas Unix admins can typically solve most problems on Windows PCs and can also manage Cisco, Macintosh, Sun, IBM, DEC, BSD PC or Linux PC, etc. (i.e. platforms that usually "just work" and are designed well, not just marketed well)

    Seeing that salaries, in most organizations, grossly outweigh hardware and software costs, per year, I think I can safely toss out nearly all TCO studies and just "hire smart". I'll let my people decide what works, not a TCO study, thank you.

  14. Re:TCO analysis of OSs completely flawed by pointbeing · · Score: 4, Insightful
    Only the dumbest manager would say "Oh, which platform has the lowest TCO? - we'll buy that exclusively"... because a opereating system in of itself simply does NOT HAVE A TCO!...

    I'm afraid this is incorrect - OS have acquisition costs and maintenance costs. The person who applies an OS patch most likely doesn't work for free.

    One thing they teach you in Management 101 is that if you can't measure it you can't manage it. The argument that Linux acquisition costs less than Windows is essentially a moot point, since the biggest single cost in IT is personnel, not hardware or software.

    Salarywise I think a good Windows admin should command about as much as a good Linux or Unix admin, unfortunately the majority of Windows admins I've seen can't even spell enterprise, much less act as part of one.

    TCO is high because companies choose to trade skillz for salaries - and rather than hire a good Windows admin for $80-$80k a year or so, they go for the $45k inexperienced MCSE who's only demonstrated that he passes tests well. God help them when the $45k MCSE costs them a couple hundred thousand bucks in downtime because he couldn't figure out how to fix a problem.

    Friend of mine works for a major processed food producer and told me yesterday that all their Windows 2000 machines and some of the older Windows XP machines got hammered by Zotob yesterday.

    I told him that the patch to fix that vulnerability was released a week ago and there was an MS security bulletin on the thing - and that any admin worth paying knows that in this day and age, once the vulnerability is made public the worm won't be more than a couple days behind. Anyway, the company he works for apparently didn't think it was real important to patch the machines and Zotob took their entire production line down - costing them a couple million bucks, I guess.

    First thing I'd do is ask the CIO why the machines weren't patched and then ask for his resignation - but I would give him the opportunity to fire a couple of middle managers berfore I kicked him out the door.

    TCO? The main cost is and always will be good people.

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