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EFF Weighs in on Computer Privacy Case

An anonymous reader writes "A case on appeal to the Washington State Court of Appeals, State v. Westbrook, recently drew the attention of the EFF. They argue that: "citizens have a reasonable expectation of privacy in the contents of their computers, and that their Fourth Amendment rights don't disappear when a computer is delivered to a technician for servicing." This ruling could threaten to 'turn your friendly neighborhood computer repair technician into a government informer' "

23 of 564 comments (clear)

  1. Re:I demand privacy but not in the private sector! by kevin_conaway · · Score: 4, Insightful

    My feelings for personal privacy have no weight in a privately owned store that is using video cameras as a theft prevention mechanism.

    Do you have a daughter or a wife? Would you like a bunch of random teenage employees at the local Gap watching her everytime she tried on a piece of clothing?

  2. How about encrypting your important files... by joelparker · · Score: 4, Insightful

    ...before you hand over your computer and login to a complete stranger?

  3. What would the EFF want the technician to do? by KLFrosty · · Score: 3, Insightful

    Shut off the computer, and pretend he never saw the child pornography? He wasn't reading the defendant's diary looking for thought-crimes, folks.

  4. Re:I demand privacy but not in the private sector! by TiggertheMad · · Score: 3, Insightful

    I am not against video cameras in a private space (i.e. dressing rooms of a store).

    When the goverment is granted survelance powers over a population, it inevitabily abuses them. Why would you expect a private company to behave any differently?

    More to the point, how is it any different if you are spied upon on private property as oppoesd to public property? You are still being spied on.

    --

    HA! I just wasted some of your bandwidth with a frivolous sig!
  5. The last thing I want... by Karma_fucker_sucker · · Score: 5, Insightful

    is some tech seeing pictures of my baby daughter in the bathtub and then calling the cops because of my "kiddie porn." Then having to spend the thousands of $$$ on an attourney to get myself out of custody and to prove my innocence. Because when it comes to: terrorism, drugs, taxes, and kiddie porn, you are guilty until proven innocent, maybe not legally, but that's how the system works around these crimes.

    --
    Evil people don't think they're evil. - George Lucas, Making of Ep III
  6. Get over it. by Seumas · · Score: 3, Insightful

    Whatever your "expectation" may be, you have a right to jack shit. That's just life these days. Any pretense of privacy, presumption of innocence, independence and so forth is misplaced outside of a historical context.

    All of these people jumping on the bandwagon are a little late. Whitebreads who are suddenly shocked into the situation because their precious little princess can't get on the airplane because the two year old is on a terror no-fly list or perverts who are shocked when someone turns them in for something on their computer or soccer moms who are upset when the cable guy reports to the TIA that there is "something weird about that person" are like firemen showing up to a pile of smoldering ashes.

    Face it - people see the EFF, ACLU, NCAA and other organizations that have anything to do with free speech, privacy or freedom as "communist hippies" at best and "terrorists/sympathizers" at worst. Am I the only one who hasn't missed all the polls and commentaries from joe-random on the street who clearly states that the necessary cost of safety is freedom and that we have to be willing to give some of our freedom up in the modern world of "terror"?

    We already lost. Your rights couldn't be any more flatlined.

  7. Hmmmm... by Bimo_Dude · · Score: 3, Insightful
    This is probably going to be a close call. If a cop pulls you over for speeding and sees your stash in the back seat, then he has every right to search the rest of your vehicle and arrest you (according to the law, anyway).

    However, the person who found these purportedly objectionable files was NOT a cop. It was not his responsibility to call the police, nor was it Gateway's. Also, the fact that the police officers searched his entire hard disk based on heresay likely will be a big issue too. The files in question were clearly not in plain view of the police, and likely not even in the plain view of the technician (although that's moot anyway). I wonder if the technician was just looking for some good pr0n or maybe warez that he could copy.

    This is yet another reason why I prefer to build and support my own systems... fewer prying eyes.

    --
    "Teleporting Rodents with D-Cell Battery Displacement" theory -- IgnoramusMaximus (692000)
  8. Re:I demand privacy but not in the private sector! by einhverfr · · Score: 4, Insightful

    In each of these cases, the police would have to go through the steps of getting a warrant before doing any further searches, which they most certainly would do.

    It isn't the technician-turned-informant that many of us have an issue with. It si the fact that the Police didn't feel that they needed to go through the steps of actually obtaining a search warrant. Here in the US, these processes are supposed to have judicial oversight, though the trend these days is for the Congress and the Executive to ignore these requirements. THe courts are trying to reign it in (we will see how long before portions of the USAPATRIOT act are struck down in multiple circuits.

    No, IANAL.

    --

    LedgerSMB: Open source Accounting/ERP
  9. Re:I demand privacy but not in the private sector! by dal20402 · · Score: 3, Insightful
    In all honesty- every time I use someone else's box, I search for images. Doesn't everyone? I won't lie, I am hoping that they have some homemade porn on there of their wifey.

    While I don't have a wife (what do you expect on /. ?) and therefore don't have hawt wife pr0n, this kind of attitude is exactly why no one uses my boxes, even for one minute, without a new account being created for them. I've learned that people love to read private email and dig through document folders.

    And if it goes in for service, the drive is backed up to an external and erased first.

    I just don't understand it... I'd feel dirty about looking through someone else's private stuff... but I'm apparently the only one.

  10. Re:EFF defends right to keep child porn private by utopianfiat · · Score: 5, Insightful

    Where did he find the child pornography? In a spam email sent to the defendant that was sitting in his trashcan? In his temporary files directory? In his kazaa shared folder which he doesn't even know he has because his 17-year-old son is a porno addict? In his pictures directory containing pictures of his daughter in the bathtub?
    There are so many scenarios to consider here that you can't just cry "pedophile" when you find something like that on someone's hard drive. I mean, I hate letting pedos walk free just as much as every other concerned citizen, but not at the expense of my privacy, and possibly my clean legal status if we're going to witch hunt about it.
    It's no secret that even an accusation of a sexual crime can possibly ruin someone for life, and it's definitely not to be taken lightly. This is where we need to strictly interpret one's right to privacy and use common sense before "exposing pedophiles".

    --
    +5, Truth
  11. Re:I demand privacy but not in the private sector! by Jeremiah+Cornelius · · Score: 3, Insightful
    How the Evil is Done

    Sensenbrenner is your basic Fat Evil Prick, perfectly cast as a dictatorial committee chairman: He has the requisite moist-with-sweat pink neck, the dour expression, the penchant for pointless bile and vengefulness.
    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  12. Technician Did The Right Thing, Police Erred. by EzInKy · · Score: 4, Insightful


    When Westbrook dropped off his personal computer at a Gateway Computer store for servicing, a technician saw private files on the computer that he thought might be illegal. Gateway called the police, who searched through personal files on Westbrook's hard drive looking for more evidence -- before ever getting a warrant. The trial court found, and EFF argues in its brief to the appeals court, that this violated Westbrook's Fourth Amendment rights.


    If I drop off my car and hand the keys to a mechanic I've basically surrendered my right to privacy concerning anything he finds in the car while going about the repairs so if he finds anything illegal it is perfectly right for him to report it to the police if he feels that is his duty. The same applies to the technician.

    The police, on the other hand, were obviously wrong in not obtaining a warrent to search the drive.

    --
    Time is what keeps everything from happening all at once.
  13. Well where do you draw the line? by Sycraft-fu · · Score: 4, Insightful

    Is it ok for the tech to report files that are on your desktop in a folder call "Illegal stuff in here"? Ok, how about if the files are hidden in a folder, in an area that in no way relates to the service they are doing? How about if they are in an encrypted volume, the password which he gets by cracking it stored by another program withweak, reversable encryption?

    Etc.

    The fact of the matter is, people doing service work should be going through your shit. When I hire someone to perform matenence on my house, I am not giving them permission to come in my bedroom and start going through my personal belongings. They are allowed in my house only to fix whatever it is that is broken.

    That's the problem is that it seems that the techs finding this is evidence that they were poking around and looking for stuff, which they shouldn't be doing. There is nothing ending in .jpg that has any relivance to fixing a broken system.

    A real worry is that if this is decided to be ok, the police will start putting pressure on techs to go through people's files looking for things they might want to know about. They get a quiet little agreement going with Best Buy and CompUSA that if a computer is brought in for service they'll scan the drives for child porn, warez, any documents that might indicate disagreement with the government, etc.

    People tend to get all knee-jerk because the test case is a child porn case and there's a real "kill them all" mentality but you have to think in more general terms. Any time you hear "Don't worry, we won't abuse this law" you know you are being told a lie. The DMCA is a wonderful example. We were told it wouldn't ever be used to suppress academic research and it already has been.

    So sure, maybe you think it's great that every computer that comes in for service should be scanned for child porn but then where does it end? I mean with all the terrorist paranoia these days I'm sure they'd want to scan it for "subversive literature" as well. The media insudtry would be right on board wanting scans for MP3s and MPEGs, and probably just assume they were illegal rips and make you prove your innocence.

    It is a path we do not want to walk down.

  14. Re:I demand privacy but not in the private sector! by MobyDisk · · Score: 4, Insightful
    Very insightful comment. But also very scary.
    In all honesty- every time I use someone else's box, I search for images. Doesn't everyone? I won't lie, I am hoping that they have some homemade porn on there of their wifey.
    I hope you were kidding. I do computer repair, and I take certain steps to make sure I never accidentally open the "My Documents" or "My Pictures" folders unless I need to. If I hired you to fix a customer's computer and I discovered you did that, I would fire you.

    The really really scary part of this is where you say "Doesn't everyone?" as though you think this was the norm! Are you not even aware that what you are doing is unethical? It also happens to be bad for business, so you should be careful that no one finds out. I just now noticed the irony that you started that statement with "In all honesty-".

  15. Re:EFF defends right to keep child porn private by Kaa · · Score: 4, Insightful

    How do you balance the right of someone to have his child pornography kept private against the right of children not to be victimized by child pornography? What would your opinion be if it was pictures of your child or if you lived near the defendant?

    I am sorry, does the Fourth Amendment to the Constitution say something about child pornography? Like that it does not apply in case of?

    You seem to want to make the Consitutional rights of people be conditional on the kind of crimes they are accused of committing. Are you sure you'll want to live in such a society?

    --

    Kaa
    Kaa's Law: In any sufficiently large group of people most are idiots.
  16. How it should work by Monty845 · · Score: 5, Insightful

    It should work like this:

    1. Computer Repair Technician finds something he believes is illegal on your computer.
    2. Tech calls the cops
    3. Based on the claims of the tech the cops apply for and get a warrant
    4. Cops search your computer
    5. You go to jail, cops profit

    What the EFF is upset about is that they skipped step #3. What is so hard about getting the warrant and then searching the computer?

  17. Re:Analogy by Anakron · · Score: 3, Insightful

    Get a grip, people!
    This isn't about whether the tech was "allowed" to call the cops, but the fact that the cops didn't see fit to get a search warrant before searching the drive. The tech has a legitimate reason to be delving into files. The cops don't.

    --
    There are 11 types of people. Those who understand binary, those who don't and those who are sick of this lame joke.
  18. Re:Analogy by 99BottlesOfBeerInMyF · · Score: 3, Insightful

    What happens when the car gets dropped off for an oil change? If the mechanic sees blood dripping out from under the car, would he be allowed to call the cops?

    Sure he would, but they' should still need a search warrant to open the trunk. This case is actually quite a bit beyond that. We're not talking about bodies in a trunk, we're talking about files on a computer. "The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated..." Are you telling me computer files are not a persons papers and government agents should not have to get a warrant to browse through them all?

    It's hard to stick to principals in this case because the defendant was doing the wrong thing. At the same time that does not excuse the police from also doing the wrong thing. What if a Gateway employee called the police because he saw a picture of a young looking porn star and the police then seized your computer without a warrant and searched through it all? They could then determine that the picture was not illegal, but still bust you for tax evasion based upon your receipts and tax records stored on your computer.

    The police need warrants, signed by a judge to look at your personal papers, even if they are on a computer instead of in a file cabinet and even if that computer or file cabinet is not in your home. The warrant must specify the reason the police think you have something illegal and what specifically they are looking for.

    In this particular case the police could easily have obtained a warrant. If a child pornographer goes free it is their fault. And we should not all sacrifice our civil liberties and legal protections against an unreasonable or oppressive government and set a legal precedent just so one person can be convicted.

  19. Re:I demand privacy but not in the private sector! by mrchaotica · · Score: 4, Insightful

    No, you don't seem to get it! The store owner can't make whatever policies he wants in his store. For example, he can't refuse to serve black people, he can't murder every third customer, and he can't lock everyone in at closing time and use them for slave labor.

    It should be the case that he can't spy on his customers, either!

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  20. I do. by RatBastard · · Score: 4, Insightful

    It's none of the tech's business what files are on my computer. Unless I specifically say "Hey, I can't open BackDoorSluts9.avi" the tech has no business looking at that, or any other file. Their job is to fix the computer, not to root through my things looking for porn for their private collections.

    What the hell happened to professionalism? I used to do computer repair and I NEVER snooped on peoples machines. I addressed the problem as laid out in the service ticket and left the rest alone.

    "But kiddie porn is sick!" some of you will whine. Yes. Yes it is. But your job is not to search for criminal activity. Your job is to fix the computer. Stick to your job. Let the police trace the perverts download patterns on the Net.

    Would you search his hard drive for illegal music downloads and call the cops because he has that unreleased Fatboy Slim Cd on it?

    And to the parent, you need to grow the hell up and learn about property rights. Someone else's computer is not yours. You don't trespass on their data.

    --
    Boobies never hurt anyone. - Sherry Glaser.
  21. Bad alternators don't put bodies in the trunk. by MacDork · · Score: 4, Insightful
    Your analogy does not work for one simple reason. This is computer repair. You know, viruses, root kits. These things could have been used to place the illegal files on the drive in the first place.

    An example: What happens when evil kiddie porn hacker roots your box and uses it as an FTP server for all his kiddie porn hacker friends? Your machine becomes kiddie porn central, slows to a crawl because of bandwidth saturation, and your directories are stuffed with illegal files. You, not being a 1337 HAX0R DUD3 unhook it, take it to the computer repair guy, and the computer repair guy finds illegal files you were unaware of. Instead of fixing the problem, he instead turns you in to the cops as a kiddie porn wanker. Your life is ruined. You loose your job, your wife leaves you, and you aren't allowed to see your own kids without a social worker present.

    Thanks Gateway!

  22. Re:I demand privacy but not in the private sector! by gstovall · · Score: 3, Insightful

    There's a reason why fabric shops have almost gone out of existence; the cost to purchase the raw materials at retail far exceeds the cost to purchase a garment manufactured in some far off country.

    My wife is a quite talented seamstress, and she has sewn a LOT of clothes for herself and our children, but now she only sews items when she is going for a particular look that's not available off the rack, because it's so bloody expensive to get the fabric, fasteners, trim, etc.

  23. Re:It's called Probable Cause. by Tim+C · · Score: 3, Insightful

    You don't have the right NOT to have nosy people snoop through your things.

    I'm going to have to disagree with you there. There are laws against people standing on the pavement outside my house staring in through my windows. There are laws against people wandering in to my house through my open front door and going through my things. You have the right to expect that workers you invite into your home (eg plumbers, electricians, builders, etc) won't be going through your drawers and cupboards except where it is necessary to access areas relating to or assess the work for which you have commisioned their services.

    Why is it any different for a PC technician? If I drop my PC off to have the graphics card replaced, what right does the tech have to go looking through my documents?

    Plenty of immoral reasons but nothing illegal about it.

    I don't know about the US, but here in the UK I suspect you could argue a case that this is in violation of the Computer Misuse Act, in that you did not explicitly grant the right to access the files in question, and that such access was not necessary for the completion of the work. I'd be surprised if a similar law doesn't exist in the US.

    No, the 4th Amendment doesn't apply, but that doesn't mean that *no* law applies.