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EFF Weighs in on Computer Privacy Case

An anonymous reader writes "A case on appeal to the Washington State Court of Appeals, State v. Westbrook, recently drew the attention of the EFF. They argue that: "citizens have a reasonable expectation of privacy in the contents of their computers, and that their Fourth Amendment rights don't disappear when a computer is delivered to a technician for servicing." This ruling could threaten to 'turn your friendly neighborhood computer repair technician into a government informer' "

18 of 564 comments (clear)

  1. Re:I demand privacy but not in the private sector! by Kevin+DeGraaf · · Score: 4, Funny

    I am not against video cameras in a private space (i.e. dressing rooms of a store)

    Well, now we know who works as a department store security guard...

    --
    We have more to fear from the bungling of the incompetent than from the machinations of the wicked.
  2. Re:I demand privacy but not in the private sector! by kevin_conaway · · Score: 4, Insightful

    My feelings for personal privacy have no weight in a privately owned store that is using video cameras as a theft prevention mechanism.

    Do you have a daughter or a wife? Would you like a bunch of random teenage employees at the local Gap watching her everytime she tried on a piece of clothing?

  3. How about encrypting your important files... by joelparker · · Score: 4, Insightful

    ...before you hand over your computer and login to a complete stranger?

  4. Re:I demand privacy but not in the private sector! by Alex+P+Keaton+in+da · · Score: 4, Interesting

    C'mon, who expects their stuff to be private when they allow another to look at their box. If you take your car in to be serviced, and the service has nothing to do with opening the truck, but the auto tech opens the trunk and finds 20 Keys of Coke, you are getting busted.
    If you take a book in to be rebound, and you have terrorist plans written in the margins, you are going to get reported.
    It seems that computers are finally entering more common law... This isn't new territory or a new rule, just a new rule as it applies to computers.
    It would be interesting to hear someone try and define "in plain view" as far as the folder structure of a machine goes.
    In all honesty- every time I use someone else's box, I search for images. Doesn't everyone? I won't lie, I am hoping that they have some homemade porn on there of their wifey.

    --
    And All I Ask is a Tall Ship And a Star to Steer Her By
  5. What's the old saying? by saskboy · · Score: 4, Interesting

    "This ruling could threaten to 'turn your friendly neighborhood computer repair technician into a government informer' "

    Does the saying, "discretion is the better part of valour" meant anything to anyone these days? If I saw something extremely dangerous on a computer I'm fixing I'd probably say something weather or not there was a law forbidding me to. Likewise, if there's something technically illegal, but not likely to threaten the safety of anyone, I'm not going to go to any lengths to be a snitch. Don't bite the hand that feeds you, and all that.

    --
    Saskboy's blog is good. 9 out of 10 dentists agree.
  6. The last thing I want... by Karma_fucker_sucker · · Score: 5, Insightful

    is some tech seeing pictures of my baby daughter in the bathtub and then calling the cops because of my "kiddie porn." Then having to spend the thousands of $$$ on an attourney to get myself out of custody and to prove my innocence. Because when it comes to: terrorism, drugs, taxes, and kiddie porn, you are guilty until proven innocent, maybe not legally, but that's how the system works around these crimes.

    --
    Evil people don't think they're evil. - George Lucas, Making of Ep III
  7. Re:I demand privacy but not in the private sector! by Alex+P+Keaton+in+da · · Score: 4, Funny

    Umm- this could save the gap a lot of money- Instead of paying security guards, I know a ton of people who would pay to be security guards. Especially at one of those Gaps by a college campus...
    "Work at the gap, see a gap!!!"

    --
    And All I Ask is a Tall Ship And a Star to Steer Her By
  8. Re:I demand privacy but not in the private sector! by einhverfr · · Score: 4, Insightful

    In each of these cases, the police would have to go through the steps of getting a warrant before doing any further searches, which they most certainly would do.

    It isn't the technician-turned-informant that many of us have an issue with. It si the fact that the Police didn't feel that they needed to go through the steps of actually obtaining a search warrant. Here in the US, these processes are supposed to have judicial oversight, though the trend these days is for the Congress and the Executive to ignore these requirements. THe courts are trying to reign it in (we will see how long before portions of the USAPATRIOT act are struck down in multiple circuits.

    No, IANAL.

    --

    LedgerSMB: Open source Accounting/ERP
  9. Re:EFF defends right to keep child porn private by utopianfiat · · Score: 5, Insightful

    Where did he find the child pornography? In a spam email sent to the defendant that was sitting in his trashcan? In his temporary files directory? In his kazaa shared folder which he doesn't even know he has because his 17-year-old son is a porno addict? In his pictures directory containing pictures of his daughter in the bathtub?
    There are so many scenarios to consider here that you can't just cry "pedophile" when you find something like that on someone's hard drive. I mean, I hate letting pedos walk free just as much as every other concerned citizen, but not at the expense of my privacy, and possibly my clean legal status if we're going to witch hunt about it.
    It's no secret that even an accusation of a sexual crime can possibly ruin someone for life, and it's definitely not to be taken lightly. This is where we need to strictly interpret one's right to privacy and use common sense before "exposing pedophiles".

    --
    +5, Truth
  10. Technician Did The Right Thing, Police Erred. by EzInKy · · Score: 4, Insightful


    When Westbrook dropped off his personal computer at a Gateway Computer store for servicing, a technician saw private files on the computer that he thought might be illegal. Gateway called the police, who searched through personal files on Westbrook's hard drive looking for more evidence -- before ever getting a warrant. The trial court found, and EFF argues in its brief to the appeals court, that this violated Westbrook's Fourth Amendment rights.


    If I drop off my car and hand the keys to a mechanic I've basically surrendered my right to privacy concerning anything he finds in the car while going about the repairs so if he finds anything illegal it is perfectly right for him to report it to the police if he feels that is his duty. The same applies to the technician.

    The police, on the other hand, were obviously wrong in not obtaining a warrent to search the drive.

    --
    Time is what keeps everything from happening all at once.
  11. Well where do you draw the line? by Sycraft-fu · · Score: 4, Insightful

    Is it ok for the tech to report files that are on your desktop in a folder call "Illegal stuff in here"? Ok, how about if the files are hidden in a folder, in an area that in no way relates to the service they are doing? How about if they are in an encrypted volume, the password which he gets by cracking it stored by another program withweak, reversable encryption?

    Etc.

    The fact of the matter is, people doing service work should be going through your shit. When I hire someone to perform matenence on my house, I am not giving them permission to come in my bedroom and start going through my personal belongings. They are allowed in my house only to fix whatever it is that is broken.

    That's the problem is that it seems that the techs finding this is evidence that they were poking around and looking for stuff, which they shouldn't be doing. There is nothing ending in .jpg that has any relivance to fixing a broken system.

    A real worry is that if this is decided to be ok, the police will start putting pressure on techs to go through people's files looking for things they might want to know about. They get a quiet little agreement going with Best Buy and CompUSA that if a computer is brought in for service they'll scan the drives for child porn, warez, any documents that might indicate disagreement with the government, etc.

    People tend to get all knee-jerk because the test case is a child porn case and there's a real "kill them all" mentality but you have to think in more general terms. Any time you hear "Don't worry, we won't abuse this law" you know you are being told a lie. The DMCA is a wonderful example. We were told it wouldn't ever be used to suppress academic research and it already has been.

    So sure, maybe you think it's great that every computer that comes in for service should be scanned for child porn but then where does it end? I mean with all the terrorist paranoia these days I'm sure they'd want to scan it for "subversive literature" as well. The media insudtry would be right on board wanting scans for MP3s and MPEGs, and probably just assume they were illegal rips and make you prove your innocence.

    It is a path we do not want to walk down.

  12. Re:I demand privacy but not in the private sector! by MobyDisk · · Score: 4, Insightful
    Very insightful comment. But also very scary.
    In all honesty- every time I use someone else's box, I search for images. Doesn't everyone? I won't lie, I am hoping that they have some homemade porn on there of their wifey.
    I hope you were kidding. I do computer repair, and I take certain steps to make sure I never accidentally open the "My Documents" or "My Pictures" folders unless I need to. If I hired you to fix a customer's computer and I discovered you did that, I would fire you.

    The really really scary part of this is where you say "Doesn't everyone?" as though you think this was the norm! Are you not even aware that what you are doing is unethical? It also happens to be bad for business, so you should be careful that no one finds out. I just now noticed the irony that you started that statement with "In all honesty-".

  13. Re:EFF defends right to keep child porn private by Kaa · · Score: 4, Insightful

    How do you balance the right of someone to have his child pornography kept private against the right of children not to be victimized by child pornography? What would your opinion be if it was pictures of your child or if you lived near the defendant?

    I am sorry, does the Fourth Amendment to the Constitution say something about child pornography? Like that it does not apply in case of?

    You seem to want to make the Consitutional rights of people be conditional on the kind of crimes they are accused of committing. Are you sure you'll want to live in such a society?

    --

    Kaa
    Kaa's Law: In any sufficiently large group of people most are idiots.
  14. Re:I demand privacy but not in the private sector! by Master+of+Transhuman · · Score: 4, Interesting


    Uhm, they DO have security guards observing you in the dressing rooms.

    That's what they claimed in the Winona Ryder shoplifting case. A guard claimed to have seen Noni cutting off security tags from the clothing in the dressing room by peering through observation slats in the dressing room wall.

    By the way, I consider the Ryder case to be a blatant incident of railroading, and most of the testimony against her was clearly prosecutor-coached perjury of the most obvious kind. Her lawyer, Garregos, is a spin doctor, not a trial lawyer, and his defense was pathetic.

    She was charged for two reasons only:
    1) the LA DA was elected on the basis that his predecessor was too soft on celebrities (Robert Downey, et al);

    2) he is the son of an FBI agent and Ryder has publicly worn a "Free Pelletier" button to movie industry events (Leonard Pelletier is in Leavenworth for allegedly shooting two FBI agents twenty years ago - I met him when I was there - just about everybody in the world other than the FBI considers him a railroaded political prisoner.)

    --
    Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  15. How it should work by Monty845 · · Score: 5, Insightful

    It should work like this:

    1. Computer Repair Technician finds something he believes is illegal on your computer.
    2. Tech calls the cops
    3. Based on the claims of the tech the cops apply for and get a warrant
    4. Cops search your computer
    5. You go to jail, cops profit

    What the EFF is upset about is that they skipped step #3. What is so hard about getting the warrant and then searching the computer?

  16. Re:I demand privacy but not in the private sector! by mrchaotica · · Score: 4, Insightful

    No, you don't seem to get it! The store owner can't make whatever policies he wants in his store. For example, he can't refuse to serve black people, he can't murder every third customer, and he can't lock everyone in at closing time and use them for slave labor.

    It should be the case that he can't spy on his customers, either!

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  17. I do. by RatBastard · · Score: 4, Insightful

    It's none of the tech's business what files are on my computer. Unless I specifically say "Hey, I can't open BackDoorSluts9.avi" the tech has no business looking at that, or any other file. Their job is to fix the computer, not to root through my things looking for porn for their private collections.

    What the hell happened to professionalism? I used to do computer repair and I NEVER snooped on peoples machines. I addressed the problem as laid out in the service ticket and left the rest alone.

    "But kiddie porn is sick!" some of you will whine. Yes. Yes it is. But your job is not to search for criminal activity. Your job is to fix the computer. Stick to your job. Let the police trace the perverts download patterns on the Net.

    Would you search his hard drive for illegal music downloads and call the cops because he has that unreleased Fatboy Slim Cd on it?

    And to the parent, you need to grow the hell up and learn about property rights. Someone else's computer is not yours. You don't trespass on their data.

    --
    Boobies never hurt anyone. - Sherry Glaser.
  18. Bad alternators don't put bodies in the trunk. by MacDork · · Score: 4, Insightful
    Your analogy does not work for one simple reason. This is computer repair. You know, viruses, root kits. These things could have been used to place the illegal files on the drive in the first place.

    An example: What happens when evil kiddie porn hacker roots your box and uses it as an FTP server for all his kiddie porn hacker friends? Your machine becomes kiddie porn central, slows to a crawl because of bandwidth saturation, and your directories are stuffed with illegal files. You, not being a 1337 HAX0R DUD3 unhook it, take it to the computer repair guy, and the computer repair guy finds illegal files you were unaware of. Instead of fixing the problem, he instead turns you in to the cops as a kiddie porn wanker. Your life is ruined. You loose your job, your wife leaves you, and you aren't allowed to see your own kids without a social worker present.

    Thanks Gateway!