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IBM Reports Indicate Linux TCO Is Lower

Tontoman writes "Information Week reports that two research reports sponsored by IBM argue that Linux is less expensive to buy and operate than Windows or Unix. The first, a Robert Frances Group study, concluded: 'Linux is 40% less expensive than a comparable x86-based Windows server and 54% less than a comparable Sparc-based Solaris server. The Linux server's costs were $40,149, compared with $67,559 for Windows and $86,478 for Solaris.' The second, a Pund-IT report, titled 'Beyond TCO--The Unanticipated Second Stage Benefits Of Linux,' indicates that 'Linux is enormously popular among IT staff members, many of whom are at the beginning of their careers, as well as with IT educators in universities and technical institutions worldwide.' This has resulted in Linux playing a significant role in the recruitment and retention of IT staff and managers."

63 of 334 comments (clear)

  1. but but by Anonymous Coward · · Score: 2, Funny

    But I just read a report sponsored by Microsoft saying that Windows had a lower TCO. Who should I believe? Oh, and FP!

    1. Re:but but by MightyMartian · · Score: 5, Funny
      Torvald's Heroes

      Colonel Gates: No vone escapes from Stalag XP!

      Torvald: Hah! We have a far lower TCO. We don't need your virus-laden operating system.

      Colonel Gates: Tell him, Ballmer!

      Major Ballmer: I know nothink!

      Colonel Gates: Torvald! Nothing can stop Vindows now! Ve have unstoppable software!

      Torvald: You'll have to hold on a second, I think Major Ballmer thinks your desk is apple strudel.

      Colonel Gates: Relax, Torvald, Major Ballmer is simply practicing for ze next trade show. He's hoping to injest ze vile Steve Jobs. NOw, back to your Linux. It is bad, and smelly, and costly, and is made by Communists!

      --
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  2. TCO vs. HMO by Anonymous Coward · · Score: 5, Funny

    IBM cited one reason behind Windows higher TCO: medical bills incurred from employees banging their head on their desk.

    1. Re:TCO vs. HMO by justsomebody · · Score: 2, Funny

      IBM cited one reason behind Windows higher TCO: medical bills incurred from employees banging their head on their desk.

      Except that it seems report doesn't cover this topic in its full extension. They forgot to calculate desk damage

      --
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  3. a couple of surprises in article by yagu · · Score: 5, Interesting

    From the article:

    it found that Linux is 40% less expensive than a comparable x86-based Windows server and 54% less than a comparable Sparc-based Solaris server. The Linux server's costs were $40,149, compared with $67,559 for Windows and $86,478 for Solaris.

    I am not surprised at linux's lower cost, I am surprised Solaris was so high. Other than Sun's high licensing costs I'm at a loss on why Solaris would be so much higher. I've read other studies and I tend to find them credible that one of the biggest cost-savings in TCO is the manageability of a unix-like system vs the Windows GUI approach. I've seen narratives where good unix administrators can sometimes manage at least twice as many systems as good Windows administrators, sometimes more. This is largely because of the simplicity embedded in the unix complexity (one of the biggest complaints I see about unix is its "too-hard" nature, but when mastered my experience has been you can script and automate so many unexpected scenarios easily, something not so readily available in Windows).

    The second surprise for me, also from the article:

    "second-stage" benefits that some companies are experiencing by implementing Linux. Second-stage benefits expand upon initial benefits such as lower hardware and licensing costs to include the ability to consolidate server workloads, reduce IT hardware upgrade costs, and attract new IT workers interested in open source. The Pund-IT report, titled "Beyond TCO--The Unanticipated Second Stage Benefits Of Linux," indicates that "Linux is enormously popular among IT staff members, many of whom are at the beginning of their careers, as well as with IT educators in universities and technical institutions worldwide."

    It's encouraging to note linux is enormously popular among IT staff. Maybe unix and linux have more purchase on the IT world than we thought. I'd resigned my professional life to watching the MS juggernaut conquer the technology world but maybe the unix paradigm has legs! (There are other equally interesting "better" architectures, (Be, Plan 9) but probably are in the wrong place at the wrong time to gain much mindshare.)

    (As an aside, have you ever noticed, the admin energies for Windows' environments goes to keeping the system running in as stable a manner as possible, while admin energies for unix's go to extending and enhancing the systems' performance, sometimes in elegantly exotic ways? Just my $.02)

    1. Re:a couple of surprises in article by PIPBoy3000 · · Score: 5, Informative

      I'm admittedly a Windows person for the most part, as that's the environment I live in at work. The good news about the GUI-based environment is that it's typically fairly easy to pick up a new Windows tool and figure it out. For the semi-casual administrator/developer, that can be immensely useful.

      The problem is that after a certain point, it becomes difficult to figure out complex issues. When bugs pop up, it's hard to know whether it's the software's fault or your own, with no good way to peek under the hood. When trying to extend beyond an application's capabilities, you start running into hard-coded issues that make it difficult or impossible.

      We're currently migrating to ASP.Net and having internal struggles about whether or not to use Visual Studio, for example. I personally dislike being hampered by the interface, though it makes certain things much easier. The catch is that you need this bulky environment in order to work with what you create, you can't easily edit things outside of the environment, and often the application creates code for you that isn't quite what you want.

      So, I'm not sure there's a clear TCO value for these sort of things. Each OS and application probably needs to be evaluated for what you're trying to do. My guess is that there will be a mix of the two systems for a long time into the future. Competition is good.

    2. Re:a couple of surprises in article by Kjella · · Score: 2, Interesting

      It's encouraging to note linux is enormously popular among IT staff.

      Well, how strange is that. It's a collaborative effort, you can tell how it works (instead of guessing at wtf windows is doing), it's free as in beer and in speech and it has some ideals (or at the very least, ideals assigned to it).

      Windows is only an ideal in the "I want to be just as rich as Bill Gates" kind of way. It's when idealism meets reality and it is about putting food on the table that IT staff go with Windows.

      It's like asking a doctor's student whether working for third world children or their local boob job clinic would be most popular. As an ideal it's great, when push comes to shove most would rather have the money.

      --
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    3. Re:a couple of surprises in article by aztracker1 · · Score: 2, Interesting

      If you want to avoid the VS for UI requirement, build your codebehind as a DLL/Class Library project, and have your UI built by hand, or in dreamweaver inheriting from the codebehind classes.

      Then you can get better separation of the UI from the codebehind (instead of reintegration that VS.Net does for you) ... beyond this, you can more readily build a dll project without VS.Net (either via command line compiler, msbuild, nant etc.) just a few suggestions.. for a F/OSS IDE (doesn't do webforms) check out SharpDevelop MonoDevelop (*nix .Net environment) is based on it.

      --
      Michael J. Ryan - tracker1.info
    4. Re:a couple of surprises in article by Master+of+Transhuman · · Score: 4, Interesting

      "The advantages of having inline help, syntax coloring, auto-completion, project organization, etc. in the native home of ASP.NET editing are just too many to think that another environment like a pure text editor would be a good idea."

      I don't know too many text editors that DON'T have most of those features, albeit some of them may not as fully support ASP.Net.

      The issue then becomes which IDE allows getting under the hood while still providing sufficient automation to enable productivity.

      Meanwhile, the main point of the OP's comment was that a GUI (and by extension, closed source) conceals one's lack of direct knowledge of what is going on - knowledge that becomes critical when something goes wrong.

      It's constantly true on Windows - something doesn't react the way you expected. On Linux, you can look at a config file. On Windows, you can't look at anything but some checkboxes scattered over half a dozen different dialogues and menu options. The only way to figure anything out is to step up to the next level and reconsider the entire process you're trying to do - essentially relearning the Windows interface for the process every time. Why? Because in fact it's terribly complicated. The GUI just makes it SEEM simple.

      I keep telling people this, but they don't listen: Windows is totally NON-intuitive. It's operation is incredibly complicated and deliberately so - first, because it's Microsoft's way to use "featuritus" to lock in its customers, and second, because Microsoft has no clue how to make anything simple.

      People think Windows is easy to use because you can point and click to copy a file or something. That's trivial. Try running one of their servers. Try even understanding Active Directory, or Group Policy interactions between the several different types of groups allowed. It's a conceptual nightmare.

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    5. Re:a couple of surprises in article by mchawi · · Score: 4, Insightful

      On Linux you can look at a config file that *gasp* gives you the same information that those checkboxes are - the settings that the system is running under.

      Once Linux / Unix / Windows / Any OS has a massive failure - it is complicated to troubleshoot and you need knowledge of how the server and applications work. It's a conceptual nightmare.

      In other words - if you talk to a good Windows admin they'll think that the Linux system is a conceptual nightmare because they're used to Windows. If you talk to a *nix admin they'll tell you Windows is a conceptual nightmare because they're used to *nix.

      Basically if you don't know the underlying architecture in either system and try and just fake things by guessing - you're not going to get far in a real problem situation. I don't see that as a benefit or drawback of Linux/Windows - just a fact of life. Good administrators have a lot of knowledge about their systems and environment.

    6. Re:a couple of surprises in article by teromajusa · · Score: 2, Insightful

      I'm going to buy the right tool for the job. This isn't a popularity contest.

      Part of being the right tool is being one that the IT staff knows how to use, or that you can easily hire staff to use. So in a way it is a popularity contest. And while it may be cool among CTOs to have comtempt for the opinions of your IT staff, it might be that they actually have a good reason for liking what they do.

    7. Re:a couple of surprises in article by ArsonSmith · · Score: 4, Insightful

      That makes the best description of windows vs unix usiability I think I've ever heard.

      Summed up as:
      Windows makes easy things easier and hard things harder. Where as Unix makes hard thigns easier but easy things harder.

      Windows low cost of entry expensave maintance, unix high cost of entry, lower maintance.

      --
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    8. Re:a couple of surprises in article by biryokumaru · · Score: 2, Insightful
      *passes around beers* Any good news is drinkin' news around here!

      As for Plan 9, once more people are using Linux, the much-less-obvious flaws in it's design will become much more obvious and insightful projects like Plan 9 will gain much mindshare =]. Someday it will be replaced by something that sucks less. It's like Winston Churchill said, IIRC, "Linux is the worst OS except for all those others that have been tried."

      *markedly does not discuss the alleged superiority of BeOS, entirely for a lack of knowledge thereof*

      --
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    9. Re:a couple of surprises in article by 4of12 · · Score: 2, Informative
      The problem is that after a certain point, it becomes difficult to figure out complex issues.

      My experience tells me that every attempt to flatten a learning curve at the beginning results in a steeper gradient that must be overcome later.

      The really steep learning curves are practically indistinguishable from brick walls:)

      --
      "Provided by the management for your protection."
  4. Interesting Way to Jab at Both Sun and MS by Metzli · · Score: 4, Interesting

    The article says that the study shows Linux to be cheaper than either Microsoft or Sun. Gee, I wonder why AIX wasn't included as a Unix variant?

    --
    "It's too bad stupidity isn't painful." - A. S. LaVey
  5. see .pdf by Janek+Kozicki · · Score: 5, Informative

    Actual .pdf of the study here.

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  6. Imagine that... by It+doesn't+come+easy · · Score: 4, Insightful

    But Linux's licensing-cost edge is likely to wane as Microsoft and some Unix vendors, notably Sun Microsystems, lower their prices.

    Competition drives prices down...who'd of thought...

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    The NSA: The only part of the US government that actually listens.
  7. A review with numbers! by rob_squared · · Score: 4, Interesting
    Reviews having actual dollar amounts I tend to trust more. Yes, IBM can be considered biased because, well, they use Linux, and also deal with Microsoft.

    What I really want to see, though, is an item-by-item document included for download which shows what they included in their TCO estimate. Statistics and numbers are fine, if you can read the whole dataset for yourself.

    --
    I don't get it.
  8. How is this news? by notdanielp · · Score: 4, Insightful

    Per-OS TCO does not exist in a vacuum. Organizational direction, sunk costs from previous IT investments, interoperability with business partners / clients / vendors... each of these is a factor that will be different for EVERY business making the Linux/Windows/etc. choice.

    IMO a well-run organization will have a hybrid environment.

    That being said, it is useful for planning purposes to know in which situations Linux TCO beats Windows and vice versa.

    --
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    1. Re:How is this news? by mollymoo · · Score: 2, Insightful
      Per-OS TCO does not exist in a vacuum. Organizational direction, sunk costs from previous IT investments, interoperability with business partners / clients / vendors... each of these is a factor that will be different for EVERY business making the Linux/Windows/etc. choice.

      IMO a well-run organization will have a hybrid environment.

      If every business has different needs why do you think they should all go with a hybrid environment?

      --
      Chernobyl 'not a wildlife haven' - BBC News
  9. How do you calculate ? by karvind · · Score: 3, Interesting
    How are these cost calculations done ?

    (a) Maintenance costs

    (b) Support and systems administration costs

    (c) Application-server support and system administration costs.

    Are these really fixed costs ?

  10. Whilst I agree with this... by m50d · · Score: 4, Insightful

    remember that IBM has a substantial interest in Linux. If it was the other way around we'd be crying foul about how studies will always find in favour of whoever's funding them. Anyone know if there's ever been a truly independent comparison

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  11. What about by Tmack · · Score: 3, Interesting
    X-86 based solaris and Sparc based Linux? While I dont work with any of ther former, I work with many of the latter. While the hardware for sparc costs more than similar X86 hardware, does the TCO for running Linux as opposed to Solaris make up for that extra hardware expense? Does running Solaris on X86 increase the TCO?

    Tm

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  12. My guess is by Anonymous Coward · · Score: 5, Interesting
    Other than Sun's high licensing costs I'm at a loss on why Solaris would be so much higher.

    My guess would be:
    1. Nobody knows how to use it, everybody coming out of school these days is used to using Linux and/or BSD, from this perspective Solaris does a lot of weird things for no reason.
    2. Much as Sun's pushing Solaris/x86, if you're using Solaris, you're still pretty much going to be using expensive, locked-in Sun hardware. (Of course that hardware is probably more reliable, but sometimes lower TCO means you get what you pay for).
    3. Sun is a competitor to IBM who commissioned the study, maybe the study misrepresents Sun TCO in some way.
    1. Re:My guess is by strider44 · · Score: 2, Insightful

      Isn't that the same argument Microsoft has against Linux?

    2. Re:My guess is by j-cloth · · Score: 3, Insightful

      Perhaps, but the argument is now opposed by the second study that says how many eager new IT people have Linux skills. Young = cheap.
      This is brining the admin cost of Linux down to the point where Windows admins were a few years ago when everyone got their MCSE.

    3. Re:My guess is by dajak · · Score: 4, Insightful

      My guess would be:

            1. Nobody knows how to use it, everybody coming out of school these days is used to using Linux and/or BSD, from this perspective Solaris does a lot of weird things for no reason.
            2. Much as Sun's pushing Solaris/x86, if you're using Solaris, you're still pretty much going to be using expensive, locked-in Sun hardware. (Of course that hardware is probably more reliable, but sometimes lower TCO means you get what you pay for).
            3. Sun is a competitor to IBM who commissioned the study, maybe the study misrepresents Sun TCO in some way.


      Sparcstations are just too reliable. We have machines from 1991 running NIS+ and some other stuff. No manager making a purchase decision is ever going to believe that a server will run for 15 years without a glitch, and he is not going to spread the TCO over 15 years. Nobody in the organization is qualified to touch the machines, and many of the windows system admins who have taken over don't even know they exist.

      The windows admins occasionally screw up the network (like when they made the NIS+ servers unreachable by changing the IP numbers of the only two sparcstations allowed to access them), and then we immediately hire an expensive external admin to solve the problem.

      Lessons:
      - Sun hardware is too reliable: the machines will be technologically obsolete before they fail. Sun can save costs there, because nobody appreciates it anyway unless they are building a spacecraft or nuclear power plant.
      - Comparing an x86 machine against a sparcstation based on a lifespan of 5 years is completely unfair. We spend an expensive two weeks configuring a new sparcstation, and then let it run for 15 years. The Windows machines are tinkered with all the time by cheap Windows idiots. The sparcstation gets cheaper as time progresses (if Windows administrators cannot interfere with its operation).
      - What about the costs of letting Windows idiots tinker with your infrastructure all the time? THEY are the ones that create the problems for the sparcstations in our organization because they don't know what they are doing.

    4. Re:My guess is by Master+of+Transhuman · · Score: 3, Insightful

      Or one could look at this as a problem:

      "Nobody in the organization is qualified to touch the machines, and many of the windows system admins who have taken over don't even know they exist.

      The windows admins occasionally screw up the network...and then we immediately hire an expensive external admin to solve the problem."

      In other words, you have obsolete machines running critical processes that no one knows how to maintain, so you have to hire external people to solve it.

      This is what will happen to Windows or Linux or any other OS if you let "if it ain't broke, don't fix it" rule for too long. (Of course, Windows won't last that long anyway, but that's another issue.)

      Just because something works doesn't mean it's not obsolescent. I don't care what it's doing, a fifteen-year-old machine is obsolete NOW.

      In other words, it's incompetent management that is the problem, not the OS.

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    5. Re:My guess is by 51mon · · Score: 5, Insightful

      "I don't care what it's doing, a fifteen-year-old machine is obsolete NOW."

      The hardware may be obselete, but if it is still doing the job you replace it when it fails (or ideally just before). Not having a replacement plan could be an issue, and I suspect these people don't.

      The idea there is some perpetual upgrade path we all must walk is a myth created by the IT industry to keep sales figures high, and sustained in part by bad software engineering.

      It isn't even obvious they have a management issue, just because they get outside help to sort problems on the boxes, if they only have an issue every few years it is cheaper not to employ the expertise.

      I've had 10 year old systems fail whilst still under vendor support contracts, fixed and returned to service inside 24 hours, why should we have replaced them if the economics didn't justify it?

    6. Re:My guess is by Marillion · · Score: 2, Insightful
      Just because something works doesn't mean it's not obsolescent. I don't care what it's doing, a fifteen-year-old machine is obsolete NOW.
      A agree with you, or at least a nuance of your argument.

      A system is more than the bolts and bytes that goes into it, it's the service it provides to those that use it. The real obsolesence is the deterioration of the knowledge of what service that machine provides, how that machine does it and who is qualified to admin that machine. IT management show regularly review all those factors and determine if any of those categories are lacking in the systems^H^H^H^H services they provide.

      In short, if I have a 20 year old system that still runs and I can still get parts for and I still have staff who can diagnose and correct problems. It's not obsolete.

      --
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    7. Re:My guess is by Anonymous Coward · · Score: 2, Insightful

      Excuse me, but a fifteen year old machine that is still overpowered for what it is being asked to do is not obsolete. There are tons of 'obsolete' machines running the PSTN and the internet backbone, but you do not see anybody rushing to replace them because they do a great job doing what they do.

      Replacement for the sake of replacement is not an efficient use of capital. Basic NIS services have not changed in a long time, so why does that require new hardware? So you can have new hardware running services that no one knows about? What have you gained? The grandparent was right, a lot of old reliable workhorse hardware is out there cranking away in very under appreciated roles.

      Our Dell NIS/SSH servers last about two years, then they get all flakey, requiring a reboot every three months... no every month... every other week... every weekend..... Oh, yeah, thats why we replace hardware, because it is shit and stops working.

      We have a small stack of Sunblades that have been setting in a corner churning away for the last four years untouched. Headless desktop machines. The only time they reboot is when the power fails. (They are not on UPS)

      Oh yeah, they are also obsolete.
      And another thing, they are not going anywhere.

    8. Re:My guess is by MrSenile · · Score: 3, Informative

      Working with Sun equipment from the standard Blade 150's up to the Sunfire 25K's, I can say the following with ease:

      1) The hardware is DAMN expensive. If you don't have sufficient support, you're paying through the nose for replacement parts. We're talking $3000 for memory. That's three thousand here. For a single DIMM. Gets really nasty when some of the mid-sized servers take 40 such DIMM's.

      2) The support for servers is ALSO damn expensive. Talking Platinum service? Get our your wallet. They're 'nice' enough to give 10-30% (and sometimes 50%) discount on hardware/parts to corporations who are tied heavilly into their business, but that still makes support contracts really damn expensive.

      3) The support for sun currently SUCKS ROCKS. When platinum support should have a 2 hour turnaround, and we constantly have 24 hour turnaround, that tells you something about how Sun runs their business. I guess it happens when you lay off all your expert personal and hire green off the street college students. No offense, but that's the facts.

      4) The requirements are not NEARLY as reliable as it used to be. A sun box before you could shove into a dusty closet and have run for years and years without touching it. However, now, based on contractual support obligations, you're _required_ to keep up to date with patches (even if you don't need them), _required_ to keep up with firmware upgrades (even if you don't need them), and _required_ to keep explorers updated on the boxes (which while isn't a big deal, is a pain in the ass even automated). So instead of keeping up that wonderful uptime of years, you basically have an uptime of a few months, and sun boxes arn't intended to be constantly rebooted. It shows.

      5) The hardware is below par. I don't know if they do what the Romulans used to do and get hardware on the lowest bidder, but it's currently sucking. 1 out of 5 systems we get have some type of hardware issue in the first 3 months. Memory, harddrive, case, motherboard, nic, fc-al, something always is going wrong. And frankly it's disgusting. PC hardware is proven more reliable, and linux right now looks damn nice compared to sun.

      So you want to know why the TCO for Sun has been so high? Look above, you have your answers.

  13. Bullshit research by mwvdlee · · Score: 3, Insightful

    I don't need to RTFA to know that IBM is making pretty good money of Linux. No wonder the "research" says Linux is cheaper.
    It's the same as Microsoft "research"; 100% pure marketing drivel.

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    1. Re:Bullshit research by Shotgun · · Score: 2, Insightful

      You might want to actually know what IBM does before spouting such drivel. IBM makes no more money selling Linux than Windows. IBM doesn't even have their own distribution.

      IBM makes money delivering whatever the customer says they want. IBM has been slowly divulging all their inovative research division for years, and has slowly been settling into a services organization, ie. we'll come in and setup whatever system you like. If you don't know what you want, we'll help you design a system. Their biggest development projects are either high end servers or their Webshere products which are nothing but enterprise computer management software. They try to make that software run on as many platforms as possible. I did a gig testing Websphere a couple years ago, and it was heavily tested on several flavors of Windows, RedHat, Suse, Netware and OS/2.

      IBM wants to sell a system that works for the customer, and at the lowest possible cost. They don't care which OS you use.

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  14. Why do I get the feeling... by gowen · · Score: 5, Insightful

    that an IBM-funded report favoring Linux won't get treated with the same healthy scepticism that a Microsoft-funded report favoring Window.

    Folks : if you treat any of these studies as anything other than another form of advertising, you're a fool.

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    1. Re:Why do I get the feeling... by c · · Score: 2, Insightful
      IBM-funded report favoring Linux won't get treated with the same healthy scepticism that a Microsoft-funded report

      While you're certainly right about the /. reception, it is worth pointing out that IBM makes a heck of a lot of money pushing Windows-based solutions. Sure, they're biased, but they're no Microsoft.

      c.

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  15. Salary by knarfling · · Score: 3, Insightful

    My first thought at why it would be more expensive for Solaris would be that an experienced Solaris Admin can command a much higher salary. Although we would like to believe that a good Linux Admin can work with all kinds of Unix/Linux varients, there are enough differences between them that an admin with home or small business Linux experience might have a little difficulty on a larger Unix system.

    It could also be that because Unix is perceived to be a "big busness" operating system, companies are willing to pay more for someone who has actual Unix experience rather than Linux training.

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  16. Re:Nice Result, But... by drnlm · · Score: 5, Insightful
    Is it any more credible than MS studies, no. However, in certain management circles, the MS studies are considered very credible precisley because they're backed by MS.

    This study will be very useful as a counterbalance to the MS-funded studies, andgiven that it's backed by IBM, it can't be as easily ignored by management as some of the other, recent refutations of MS's results.

    News, no. Good PR, most definately.

  17. WTF? by tomstdenis · · Score: 4, Informative

    We built 8 gentoo linux boxes in the span of two weeks here at my office.

    Cost of parts: 10K
    Cost of labour: two people x two weeks x 900/week = 3600$

    Other costs [power/netaccess]: trivial

    So for [round up] 15K we bought, assembled, built, installed and setup 8 boxes. that's a cost of roughly 2K each.

    Whoopy doo.

    Where the hell does 43K/yr come from? Is that the cost of the employee as well?

    Well the guy we did hire to manage this, had we planned on keeping him would cost ~60K/yr which when you split over the 32 boxes in the office is trivial.

    And we don't have to buy server license upgrades or what not. So really the cost of ownership above the staffer we would have had to have anyways is ZERO. Not 43K/yr.

    Tom

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    1. Re:WTF? by Anonymous Coward · · Score: 2, Insightful
      In corporate America, we don't "build" servers, we buy them, from HP, IBM, Sun, etc.

      We also buy support plans for them, so when parts fail, we can call the vendor and have them delivered to us anytime, day or night. Not having to wait to run to the CompUSA first thing in the morning to buy a replacement for that failed hard disk.

      These annual support fees are figured into these TCO studies, as they should be.

    2. Re:WTF? by Builder · · Score: 2, Informative

      The other 43k a year is ost likely for lots of things.

      It would include staff, and enterprises like banks tend to pay more for their staff than many smaller orgs.

      It would include licence costs, and Linux can save you a fortune in licences. We've got a 2 CPU DL380 here that replaced a 4CPU Sun server. This means that our Oracle licences are cheaper, our monitoring software licences are cheaper and our Veritas licences are cheaper.

      In an enterprise data centre there are lots of other costs that are amortised across all machines in the data centre. These include backups, monitoring, cooling, etc. In most cases these will be the same for any environment because they are environmental costs. However, where you might normally have 1 Sun V1280 taking up 8U and paying more for its floorspace, you could fit 4 HP DL380's in that space. This lowers the rack cost per server.

      Like I said, lots of little things :)

    3. Re:WTF? by twiddlingbits · · Score: 2, Interesting

      I have consulted with folks who do it each way and each has reasons for the way they do it. Have you ever looked at the price of a 4-hr turn support contract times 300 nodes? Sure you can get a discount but it's still a lot of $$$. Building and fixing things yourself can be cheaper if your staff has the skills. But it can be more expensive if you can't handle downtime (but that begs the question why you don't have redundancy if it is business critical?). You can invest the money in YOUR people and control your own destiny or give it to Dell/IBM/Sun and they may/may not respond in 4 hours. I have seen parts for servers that were on a 4hr fix take days to get in, I could have gone to Frys/BestBuy/MailOrder and got them quicker. It all comes down to what your business philosophy is, there really isn't a right/wrong answer. If you tracked your TOTAL costs of doing things one way and then tried the other way as an attempt to lower the costs then you might be able to make a solid argument for doing it yourself or buying support.

  18. Scripting in windows. by Poromenos1 · · Score: 2, Interesting

    I agree that Windows' scriptability is nowhere near Linux's, but I've found that if you combine Python, a few ported Linux command line tools and the windows task scheduler, you can do quite a few things. For example, I've written a script to check my DSL connection and reconnect if it's unresponsive. Now if only I could find a way to close that "server did not respond" window :(

    --
    Send email from the afterlife! Write your e-will at Dead Man's Switch.
  19. So True by Comatose51 · · Score: 3, Insightful
    .Linux is enormously popular among IT staff members, many of whom are at the beginning of their careers, as well as with IT educators in universities and technical institutions worldwide.

    That statement is so true. Back in college, we all developed on Linux environment because: 1. Our professors were old school and know Unix and C. 2. More importantly, we can get down into the nuts and bolts of the OS. It really helps when you're taking a class on OS. My friend and I wrote a 2 line Perl script to create and kill process one after another just to see how Linux will handle process IDs wrapping around and basing our design decision on that (part of it is also the Geek factor to see what happens). 3. Linux and open source tools are freely available.

    Now at work, most of the younger developers and IT staffers are also Linux users. MS haven't done so well in winning the hearts and minds of the next generation.

    --
    EvilCON - Made Famous by /.
  20. Great, just what we need... by gardyloo · · Score: 2, Funny

    This has resulted in Linux playing a significant role in the recruitment and retention of IT staff and managers."

          I don't know about elsewhere, but the IT staff here are plenty retentive already.

  21. proprietary Unix is expensive by StandardDeviant · · Score: 4, Insightful

    And it's not even the up-front hardware costs that can kill you (Solaris 10 on an opteron is actually pretty damned price-competitive), it is the relative rarity of the applicable skillsets (and there can be a world of difference between a high-end Solaris, AIX, etc. machine and your common linux server on Dell hardware or whatever) which leads to increased salaries for the in-house administrative staff and the cost of vendor maintenance contracts which tend to be much higher than you might expect coming from the windows/x86/etc. world. (On the other hand, with proprietary Unix you do sometimes get what you pay for. High-end support from a single vendor who provided both the hardware and software in a system can be pretty reassuring if you have a business-critical system, and proprietary Unix runs on hardware that in some cases can do things that your common x86 stuff just does not scale to, both in terms of reliability and in terms of capability. As with all things, tools have jobs they are better suited to than others.)

  22. So what... by fitten · · Score: 2, Insightful

    every week we see a report claiming one or the other is "Lower TCO!!11one"... I'm pretty much numb to it now and don't pay attention to them anymore. I/we use what we need to get our job done efficiently and move on. Besides, I haven't seen a "study" yet that comes close to what we need to do here so they are largely irrelevant to us anyway.

    All these "studies" are just hot air now.

  23. How does this change anything? by TheCabal · · Score: 4, Insightful

    Every time MS puts out a report that Windows TCO is lower, everyone here dismisses it as propaganda. What about this time? IBM has a substantial investment in Linux and I noticed that their own AIX wasn't used as an example. It's just another case of manipulating the facts to fit one particular view. To call it anything else is intellectually dishonest.

    1. Re:How does this change anything? by fafne · · Score: 2, Interesting

      It's a universal truth that whenever you set out to find something in a complex environment with enough variables, you will find the evidence to support your thesis (deliberately or not overlooking the evidence that does not). The debate, though is very rewarding.

  24. News worthy would be... by Reapman · · Score: 2, Insightful

    ..Microsoft releasing a report that Linux has lower TCO or IBM saying Linux is more expensive to run. I mean, just because it's a "research report" makes it no less an advertisment by the company that sponsered it. All this shows is these reports are kinda pointless because you can "prove" whatever you want to believe.

  25. Read the fine print. by Anonymous Coward · · Score: 2, Informative
  26. That deserves an +5,Insightful by Lonewolf666 · · Score: 4, Interesting

    The good news about the GUI-based environment is that it's typically fairly easy to pick up a new Windows tool and figure it out. For the semi-casual administrator/developer, that can be immensely useful.

    The problem is that after a certain point, it becomes difficult to figure out complex issues. When bugs pop up, it's hard to know whether it's the software's fault or your own, with no good way to peek under the hood.


    Exactly my experience, and I'd like to add that Microsoft online help tends to be similar:
    Basic tasks are well explained, but once you need help with complex issues, the approach of "open this window and click that button" breaks down. At this point you need information about how the application works, and that is usually absent in the help files. If you are lucky, you can find it online in the MSDN, but even that tends towards pre-formulated solutions.

    --
    C - the footgun of programming languages
  27. Funny, but... by Anonymous Coward · · Score: 2, Interesting

    in the real world, people need to make decisions that will make or break their businesses/bank accounts.
    People should use whatever will work best for their particular situation.
    Having said this, I firmly believe that you (as a business owner/leader) should decide what OS, etc. should be used with your geek staff, not based on what some overpriced consultant with a sales agenda says you should use.

  28. DeskTop TCO by MrCopilot · · Score: 2, Insightful
    Hardware Equal.

    Windows Software +299 for Windows OS
    Plus Several Thousand for Apps.

    Games are equal cost on both systems. More Games on Linux for same price.

    Linux Software = $5 month Cedega + $50 UT2K4
    Most Everything else is apt-got.

    My Admin time is the same on both, I just enjoy the linux stuff alot more.

    This study was funded by me. I am biased because it was my money, I'm biased toward the cheaper solution. Solution is the Key, Has to work.

    I choose Linux cause it works first and is cheaper second. I switched from Windows because it didn't work first and was expensive second.

    IBM has a very long memory Bill. And pretty Deep Pockets. They are releasing anti Windows Pro Linux papers by the truckloads.(Check http://www.linuxdevices.com/) And I thank them.

    My Son asked why I dislike MS so much. My answer was that Microsoft is responsible for quite a few things I like about computing and IT. However, they are also responsible for EVERYTHING that turns my stomache about our chosen field.

    --
    OSGGFG - Open Source Gamers Guide to Free Games
  29. dumb by danielk1982 · · Score: 2, Insightful

    TCO studies are frequently misleading.

    They can also be molded to fit *any* conclusion since the creator of the study controls and defines the conditions from which he basis his conclusions. These initial conditions are very subjective.

    TCO studies looking at Windows vs. Linux vs. Mac vs. Unix are especially bad because of the zealotry involved. Besides this, their results only apply to scenarios (like every TCO study), "If I have setup A, these people working for me, and I want to accomplish B, C and D then X is the best OS for me". The conclusion you extracted from this might be right, however it is right only for this particular scenario. Its impossible to generalize it over a range of scenarios.

    Truth is, sometimes Windows TCO is lower, and sometimes Linux TCO is lower.

    Q: What's better C++, Java, Perl, C, PHP or C#?
    A: What do you want to do?

  30. Slashdot biases by allanc · · Score: 3, Insightful

    You know, I'm seeing a lot of posts saying things along the lines of "If this were a Microsoft study, everyone would be calling foul, but since it's IBM and it's pro-Linux, everyone's going to accept it unquestioningly!"

    I have not actually seen any posts accepting it unquestioningly. At least none getting significantly modded up.

    So, you know. Calm down. Talk about the actual article, don't just complain about Slashdot.

    (Yes, I know this post is hypocritcal)

  31. Total Cost for Me by darkbit · · Score: 2, Insightful

    These TCO stories are baffling to me. With the cost of hardware remaining the same, Linux is the clear winner:

    Linux: $0
    Windows: $129

  32. Don't believe either of them by jim_v2000 · · Score: 3, Insightful

    And use whichever one you feel most comfortable with, because in the long run, the cost of having the box sitting there is going to be about the same. I'd bet that most of the cost difference just depends on the IT staff. I'm sure that there are experienced Windows and Linux IT guys that can keep their respective boxes running well for little cost. It's when you get bumbletards running around trying to be IT that causes the TCO to rise.

    --
    Don't take life so seriously. No one makes it out alive.
    1. Re:Don't believe either of them by budgenator · · Score: 2, Insightful

      There is an ideological difference too, shops that do better with windows, value broad external support more than self-sufficiency, shops that do better with Linux seems to value self-sufficiency more and enjoy roll-your-own projects and do a lot of sand-box what-if with different sofware to see what works what doesn't and what is needed to make that perfect fit.

      Personnaly, I find haveing software dictate business methods oppressive so I rolled-my-own.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    2. Re:Don't believe either of them by budgenator · · Score: 2, Informative

      My overwelming experience is if it's niche proprietary software, the UI will Suck, it will not really do what you need unless you count the "well it sorta does that", if you configure it to screw-up something else you need from the vendor's sales-droid.
      OBTW I'm a one man denture lab and my formal programming was in Fortran, Basic, and Cobol, my app tracks due dates, does invoices and statements in LAMP, everything I've looked at was bloated over-kill, or didn't do one of my requirements without cut and paste between apps!

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
  33. It's funny... by .com+b4+.storm · · Score: 3, Insightful

    It's funny how Microsoft funds a TCO study that shows Windows to be lower in cost, and the Slashbots rise up and flood the comments with "well of COURSE that's what a MICROSOFT funded study will show." Yet when IBM does the same thing, there is a distinct lack of comments of the same sort. Newsflash: corporation funds a study and the results miraculously serve its interests!

    --
    "Wow, you're like some kind of superhero able to ward off happiness and success at every turn."
    -- Ryan Stiles
  34. Re:Bias in Reports? by frank_adrian314159 · · Score: 2
    ...while discounting Microsoft funded reports as biased because they are not funded by an independant group?

    Maybe because IBM sells and supports both Windows and Linux systems(and Solaris, too, BTW - or at least they did a few years ago) and therefore might be less biased than a company that manufactures and sells only Windows?

    --
    That is all.
  35. No bias what-so-ever! by DarthVain · · Score: 2, Insightful

    I absoulty love it when companies do 'research' and 'papers' that 'prove' they are better than their competitors.

    This just in. APPLE has produced a ground breaking paper that proves without a doubt that their TCO is 6 times cheaper than that of LINIX or WINDOWS.

    This information was release just weeks after discovering that their Mac G5 is the fastest desktop computer on the planet (I actually really saw that paper compaired it to current AMD and Intel products, was a complete and utter farce, and by farce, I mean a big fat lie)

    Now dn't get me wrong I am not bshing APPLE or Mac's or anything like that, in fact they hold a special place in my heart.

    However I AM trying to point out that these sort of 'break throughs' and 'scientific' discoveries are so much bullshit, hype, marketing, spin, and advertising...

    Let me know when a TRUE independant (not a study bought and paid for as Microsoft is wont to do), study is done, perhaps by a respected university or group that does not have a vested interest in the outcome.

    When that time comes, I will then read it and maybe give it some creadance. Until then, whatever...