Trouble With Open Source?
George Russell writes "Stephen J Marshall, writing in the BCS online magazine, provides a cogent argument detailing the ills of Open Source Software for the software industry - namely, the lack of conceptual integrity, professionalism, and innovation together with the issue of ownership of OSS developed under the current Intellectual Property laws. Do these issues concern you?"
My biggest problem with open source software is that the vast majority of open source software projects end up in some sort of limbo at an incomplete stage; there are several projects that have a lot of promise that have not been updated in 2 years (and most likely never will see another update). On top of that few people are willing to pick up where someone else has left off and complete these projects so they're somewhat useless.
The responses to this will be predicatable. Outrage, point-by-point counterpoints etc.
So instead, lets discuss why they published such a piece. What was their motivation here?
I've read the BCS magazine on many occasions, and often found it to be factually incorrect from over-simplification. This is a magazine that is aimed middle managers.
This particular article is a Member view. Is this just someones blog piece, or a regular column writer? Does this piece matter at all?
As someone who is directly underneath the CIO at our company, I'm frequently called upon to come up with the "execution" portion of the CIO's "big picture" strategies. This means I'm the guy that reviews all the options, compiles the case studies, and presents the final plan for approval to the board.
I consider myself to be a non-partisan technologist, meaning I'll use whatever platform or software that best fits the needs of the company, but what a lot of FOSS proponents seem incapable of grasping is that there's more to software and OS's than "power" and "technical elegance." There's user inteface design, documentation, and consistent professional support to be considered in any enterprise implementation. Saying that Bob's XYZ Library of Useful Widgets can do it all just as well as Bill & Steve's Really Expensive Library of Useful Widgets is only part of this equation. Just writing the damned software and slapping it in an RPM does not finish the project!
I can't begin to tell you my frustration at the current state of a lot of FOSS projects. I see some really good ideas, some fantastic concepts, some really bright people...but by and large their efforts are uncoordinated, poorly documented, and lacking in professionalism. It's hard enough getting stodgy company boards to accept that there's something out there besides Windows. It doesn't help when the application you're trying to sell them on is maintained by some 18-year-old geek with a ponytail and Cheetos dust all over his keyboard. I don't care if he is a genius, his product is generally unmarketable to a board because you can't convince The Powers That Be that his software is a serious contender.
Every year when I put our budget together, I cringe at the amount of dough we send to Redmond. But until FOSS gets its act together and treats the software business like a business instead of a hobby, we have little choice. Home users can get away with using half-baked stuff, but enterprises are far pickier.
Note that there are some shining stars of Open Source (not free, usually) that are producing quality products that beat the pants off some of the closed-source boys, and there are some FOSS projects that stand above all the rest. However, taken as a whole, so much of the FOSS we review looks more like the results of a college programming project and not like a serious business application. Perhaps it looks that way because the still-wet-behind-the-ears developers are still thinking about developing it in that way. More's the pity.
In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
Heh, we (programmers) are often told (by our usability groups) that the direction we need to go in is to first do what is familiar to the user. And so we must copy MS first, then innovate second. I hate it as much as anyone, but that's what people are used to. If we innovate and make it different, people then complain about the high TCO from switching and relearning.
(I'm a KDE developer. And yes we have usability groups.)
Bear in mind that the writer is writing on the British Computer Society site about the British software industry. As he says in his closing paragraphs:
... my fear is that a further move towards OSS could result in the nightmare scenario of OSS at one extreme and Microsoft at the other with nothing else in between. Where would our freedom of choice be then?"
"The UK government's recently introduced policy on the use of OSS recommends that OSS solutions be considered alongside proprietary ones for public sector IT purchases.
So this needs to be seen in context - as a shot in the war for zillions of bucks' worth of new UK government software contracts over the next few years. Oh course, you could argue that the writer's "nightmare scenario" is precisely the one we've been enduring for rather a long time now.
Now, here's the kicker: The UK government has a catastrophic record with big software projects developed in alliance with large corporations. Huge installations worth hundreds of millions have had to be cancelled or redone because they didn't work properly and in some cases will probably never work properly (the UK's Child Support Agency's IT disaster is a celebrated example).
So here is this writer merrily suggesting that the best way forward is more of the same. We can't risk trying something else, still less entangling ourselves with loonies in beards and sandals, oh no siree. Run Debian? Well that must mean you are a) a tenth-rate programmer, b) dangerously idealistic and c) completely unreliable.
Oh well, I guess there is one born every minute.
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Listening to those usability groups is exactly why I don't find your software very usable, personally. Of course there's another unnamed project that's notably worse, but that doesn't change the fact that there's a huge difference between good interface design, and copying MS (which has always had a very tenuous grasp on the notion of UI design, beyond copying Apple, badly.)
In another post in this article you advised 'looking at the bigger picture' even when it means doing something that seems suboptimal in the short run. Yes, if you don't mimic windows, in the short run some (definately not ALL) users are going to think you're less usable because you're not what they're accustomed to. But if you look at the long run, the benefits of doing things right are more than worth the small inconvenience to a subset of potential users, in my opinion. Particularly when balanced against the other subsets of potential and actual users, who find this crap annoying beyond belief.
Possibly that's because I'm NOT used to windows, of course.
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