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Jobs Resists Music Industry Pressure

Drew writes "Steve Jobs is opposed to raising the price of online music sales, calling the music industry greedy, and implying that price increases will bring about more piracy." From the article: "It may not seem like it, but it has been more than two years since the launch of the iTunes Music Store, and that alone has the music industry brimming with hopes for price-adjustments. They also don't buy Jobs' argument that a price increase will result in more piracy, but probably not for the reasons we might assume. I've long been of the conviction that piracy is not nearly as large of a problem as the RIAA makes it out to be." Also covered at Macworld.

38 of 634 comments (clear)

  1. What? by trevordactyl · · Score: 5, Insightful

    Am I missing something? They're going increase the price of songs so you're paying pretty much the same price as a cd to have it in a proprietary, non-portable format with no artwork and nothing tangible? What benefit would people be getting from the iTunes music store at that point, exactly?

    1. Re:What? by American+AC+in+Paris · · Score: 5, Insightful
      Yes, you are missing something. Several somethings, in fact.

      Many people see a benefit in being able to just push a button and have their music right freakin' now. They don't particularly relish the idea of getting up, driving down to the mega mart or strip mall, digging through the racks in the hopes that the album they want is there, waiting in line to pay, and driving back home just to get a stupid song. Why jump through hoops when you can get it now for the same price?

      What if all you want is one song? Heck, what if all you want is five songs off a single ten-track CD? Is it still of great value to you if you're spending twice as much for something you're only half interested in?

      Many people don't give a rat's ass about album art, four-color glossy lyrics inserts, a video of the band brushing their teeth before bed, special offers from RecordClubInternational and all that. Many people don't even care about having the physical CD; in fact, many people would rather just not have another piece of plastic cluttering up their space. If all you want is music, there isn't much value in yet another jewelcase loaded with features you'll never use.

      Finally, CDs aren't exactly portable formats anymore--go take a look at some of the caveats listed along the bottom of the CDs at the store, especially pertaining to playing audio CDs on a computer, especially pertaining to non-Windows computers. At least with iTMS, you can burn your music onto a completely unprotected audio CD. Yes, this is suboptimal for the gold-plated audiojack crowd, but it works just fine for those of us who are listening on car stereos, $30 earbuds and computer speakers.

      iTMS ain't perfect, but to be perfectly frank, it's miles ahead of pretty much any other mass distribution model out there today, CDs included. For the typical music listener, there's little reason to get a CD instead of getting a song off iTMS.

      --

      Obliteracy: Words with explosions

    2. Re:What? by ericdano · · Score: 4, Insightful
      I'm drinking Apple Kool-aid.

      I own over a thousand CDs. I ripped them into AAC format for a couple of reasons, mainly because they are smaller and sound better than 192 VBR MP3s. That is what I was ripping my stuff until AAC came out.

      As for players, I've tried a bunch. I owned one of those Creative MP3 players back in 2000. The one that is shaped like a CD player. Crap. iPod still is the best player. I have students who have Dells, and Rios, and whatever else. They are not as good as the iPod in my opinion.

      I still buy CDs. I have only bought 20 or 30 songs off iTunes. Yet I seriously doubt I will be playing it on anything other than an iPod in the next couple of years....

      --
      It's either on the beat or off the beat, it's that easy.
      I moderate therefore I rule!
      --
    3. Re:What? by American+AC+in+Paris · · Score: 4, Insightful
      pssst, some people just download them off this thing called P2P. It is free, no copy protection and near universal mp3 format. shhhhhhh

      Heck, if you're gonna break the law to get your music, why not just steal a copy of the CD from the record store? You get a top-quality version with all the trimmings, and you'll face a much gentler punishment if you're caught doing it.

      --

      Obliteracy: Words with explosions

  2. Instead of raising rates.. by squison · · Score: 5, Funny

    Maybe they could cut costs..but, oh, I don't know.. hiring less lawyers to sue their customers.

    1. Re:Instead of raising rates.. by ericdano · · Score: 5, Interesting
      What Apple should do is start it's own label. They should buy Apple (the Beatles UK company), or partner with them, and have artists who would produce music on CD through Apple (UK) and via iTunes (Apple).

      I think the whole music industry needs a shaking up, and a Apple + Apple thing could be the key. Music, done right. Supporting the artists who make the music.

      --
      It's either on the beat or off the beat, it's that easy.
      I moderate therefore I rule!
      --
    2. Re:Instead of raising rates.. by Smidge204 · · Score: 5, Funny

      Don't be silly! Their legal department probably has a better cost/earning ratio than the rest of their operation!

      =Smidge=

  3. Apple team w/ Google by Ingolfke · · Score: 4, Interesting

    Apple should partner w/ Google and the recently announced Google Wi-Fi service. Two power houses, major distribution and mind share, not to mention the pile of cash they're both sitting on. Oh and they'd be getting free advertisements w/ 2-3 combined posts per day here on /.

  4. I'm with you, Steve by bgfay · · Score: 4, Funny

    In fact, let's really show those greedy bastards and set the per song price of an iTunes download to twenty-five cents! That way, downloading an album would actually be cheaper than buying the jewel box.

    You go, Steve!

    Um, he is talking about lowering the prices, isn't he?

    Oh.

    Never mind.

    --
    Yeah, I'm as old as my UID would suggest.
  5. Marginal cost is nearly $0 by MarkEst1973 · · Score: 5, Insightful
    and if what Jobs says is accurate -- that the record companies make more profit from an iTunes song than physical media -- then yeah, I'd tend to agree that they're being greedy.

    As the price of reproduction drops, the price of the item should drop correspondingly. At least that's how the economic theory goes. Profit margins drop but profits are made through bulk sales, much like today's commodity ethernet cards and memory chips. It allows for many companies (or artists) to create a product, spurring competition, providing choice. All of this is good for the consumer.

    Yeah, the RIAA is still trying to stick it to us.

    1. Re:Marginal cost is nearly $0 by Znork · · Score: 5, Insightful

      "As the price of reproduction drops, the price of the item should drop correspondingly. At least that's how the economic theory goes."

      That's how the economic theory goes in a free market. Do not confuse the intellectual monopoly industries with free markets.

      For a monopoly market, the price does not drop. It rises to follow slightly below the pricing point at which consumers can no longer afford the product. When production costs fall, great, more profit or money to spend on marketing. When people purchase more, for example, due to marketing or rising disposable incomes, raise prices until sales slow again. Use new money for profit or marketing. Rinse. Repeat.

      As long as intellectual monopoly laws interfere in the free market their prices will simply never drop. That's simply an unavoidable economic consequence of these legal constructs.

  6. Pressure from Pepsi? by kosibar · · Score: 5, Funny

    I never bought a song on iTunes - I've gotten them all for free with Pepsi caps.

    I don't usually drink Pepsi, but when I see those yellow caps, I tip the bottles, find a winner, then get a Pepsi (instead of the Coke I would buy otherwise) and get my free song.

    So I think this is in response to pressure from Pepsi. If you pay more per song, you'll be more likely to buy a Pepsi for a chance to win a free download.

    It's a conspiracy, I tell you!

  7. WTF!?! by Karma_fucker_sucker · · Score: 5, Insightful
    Job's original vision of 99 cents a song and $9.99 for an album didn't last long, with the price of albums spreading out to $11.99 and $14.99 in some instances

    Ok. First of all, I don't know exactly what they're talking about - online or Pressed CDS. But, selling a song for $.99 or $9.99 an album WITHOUT HAVING TO PRESS A CD, MAKE COVER ART, have a jewel case, and truck it to the stores, is pretty steep. I was part of a survey a couple of years ago asking "how much would you pay to download a song?" I answered, "$.25" Asked why, I answered, "Because the music publishers do not have any media costs other than bandwidth and royalties. Excluding the royalties (which are a constant), bandwidth is MUCH cheaper than jewel cases, CD, physical distribution costs (trucking of the CDs, etc...) and the artwork."

    In short, I think Jobs is right on the money here.

    --
    Evil people don't think they're evil. - George Lucas, Making of Ep III
    1. Re:WTF!?! by soft_guy · · Score: 4, Insightful

      The music companies aren't even paying for the bandwidth! Or paying to administer ITMS! The biggest problem they have is signing all the checks Apple sends them.

      --
      Avoid Missing Ball for High Score
  8. Re:A different approach to the online music market by Rude+Turnip · · Score: 4, Insightful

    Allofmp3 is *legal* in Russia, but if you look above the law, are the right people getting their due compensation? And no, I don't mean the "right people" in the legal sense.

  9. Maybe naive by 1nhuman · · Score: 5, Insightful

    But why not cut out the middle-man? We don't need "the music industrie" for on-line music do we?

    Artist -> Online shop -> Customer makes more sense to me.

    The online shop (iTunes for instance) could take care of the marketing as well.

    --
    The glass is half-full. With poison. And there are cracks in the glass. The dirty, dirty glass.
  10. Re:Paradigm Shift by jagilbertvt · · Score: 4, Interesting

    And exactly what would be the incentive for them to release newly remastered recordings if they can't recoup the costs (let alone make any profit).

  11. "Hey, what do with this golden goose?" by Cr0w+T.+Trollbot · · Score: 5, Funny
    "What does it do?"

    "It lays golden eggs."

    "Do we own the goose?"

    "No, but we get half the eggs as long as the goose uses our nest."

    "We ain't got to do nuthin' and we still get half the eggs?"

    "Yep."

    "But we don't own the goose."

    "Nope."

    "I say we kill it!"

    - Crow T. Trollbot

  12. There is no such thing as a FAIR price... by teutonic_leech · · Score: 4, Insightful
    Just look at the current spike in oil prices! Yes, I know that we are approaching peak production and such and that the days of cheap oil are over, but the current spike in gasoline prices is just a matter of pure greed...
    The seller of a product will usually set the price of a product to a level that he thinks the market is able bear without turning to alternatives (theft, competition, abstinence, etc.). If the good ole' boys over at the RIAA think that $9.99 for a downloadable album is not enough (and trust me - they do!) then they'll explore every nook and cranny if they can get away with charging a few bucks more! Businesses have no sense of 'fair', 'good', or 'evil' - they produce a product and will try to squeeze as much profit out of their customers as possible. If the profits are less than expected than they will try to 'instill demand' (think advertising and other types of brainstorming) to somehow part Joe Shmoe with part of his earnings.

    At the end of the day, it's a voting game - they rise the prices, we go back to piracy. Trust me, economic consequence is the only language they understand. Companies are by default pathological entities that have no compassion, vision (in most cases at least), remorse, or concience. It will squeeze you for all you got - that's why it is a commercial entity! The democratic mediator is the consumer and obviously most of the responses on this thread (it just started and I'm an early poster, but let me just guess ;-) will be against a price hike. If nothing else the RIAA is looking in the wrong direction - as competition brews I believe that these prices should come down, not go up. After all, there is no physical media involved and selling bags of bites is a great business to be in...

  13. Prices need to go down not up by DrXym · · Score: 4, Insightful
    99 cents for a track is hardly a bargain when to purchase a full CD costs you 75% - but without any of the rights that go along with owning a physical CD such as being to sell it on.


    And of course for non-chart music, you could probably pick up the actual CD for less just by scouring eBay, zShops or even a sale in a regular bricks & mortar store.

  14. this is bad by humina · · Score: 4, Insightful
    I am going to argue that this is a bad thing. An industry that is controlled mostly by the RIAA will constantly try to control your music with DRM and increased prices. Apple didn't deal the RIAA a blow here. Apple merely bought some time until the RIAA will put pressure on them again. Since alternative distribution and licensing will only come when the music is priced at the levels that the RIAA likes, I think this is a blow to better music, better licensing, and better distribution systems. I said it and I meant it. I think music should be released under the creative commons. With the itms, all music will be licensed with the most restrictive terms possible.

    I'll probably get modded as a troll for not saying "apple R0X0RZ", but whatever.

    --
    check out the best blog ever:
    http://oehlberg.com
  15. Re:A different approach to the online music market by squiggleslash · · Score: 5, Interesting
    Well, yeah. The Russian Mafia certainly have fewer start-up costs involved in the production of music, and they can always supplement their income from protection rackets, "borrowing" the appropriate equipment, etc. Essentially, for them, it's a matter of buying (or borrowing) a $10 CD, and ripping it, and then running the web servers.

    iTunes on the other hand has to pay record producers rather than buy a one-off $10 CD. Those record producers have to spend large amounts of money on studios, recording equipment, engineers, and, well, artists too. And Steve Jobs can't just "borrow" money from the local convenience store if he runs into problems.

    I'm sure there's stuff to learn from AllOfMP3 as there is any music service. Sources of funding, and hence pricing decisions, however, are not one of them.

    --
    You are not alone. This is not normal. None of this is normal.
  16. Re:Greed. by Rude+Turnip · · Score: 5, Insightful

    The difference between Steve Jobs' wealth and the RIAA is that Steve grew his own business and continues to do so. The record companies want to raise prices for doing nothing. Being a billionaire is not necessarily a sign of being greedy if you work for it. The RIAA is a bunch of middlemen that lets others work for their wealth, so they are decidedly greedy.

  17. Re:On a semi-related note... by argent · · Score: 4, Insightful

    Nothing by George Harrison

    See "Apple Records vs. Apple Computer".

  18. No worries. by ryantate · · Score: 4, Insightful

    I am sure this is a casual comment by Jobs, because he is in the catbird seat and has no reason to worry. He has the power here.

    What are the labels going to do if they don't like the terms of iTunes music store? Go to another store? No.

    1. No other store has near the volume or reach of Apple's. No one else has the brand recognition or ease of use.

    2. By far the number one music player is the iPod, and only the Apple music store can sell protected music files that work on that player. The labels could try and sell unprotected MP3 files but this seems unlikely.

    So going above 99 cents per track means either convinving Jobs (not likely) or moving music off the Apple music store -- which means lost sales and possibly more piracy. Not going to happen. Jobs is in a great position.

  19. Re:Paradigm Shift by Zemplar · · Score: 5, Insightful

    "I SHOULD BE ABLE TO FREELY DOWNLOAD THE NEW VERSIONS as they represent a more accurate representation of the recording I purchased the rights to hear."

    Just like you should have the rights to download OS or applicaiton updates forever? If you weren't happy with your music choice at the time you should not have purchased it, simply because it's improved later does NOT give you the right to receive a free upgrade.

    "How come no one has ever brought this up?"
    Because it is a stupid idea.

  20. Re:Greed. by squiggleslash · · Score: 4, Funny

    Hey! None of that! Talk Like A Pirate Day was yesterday!

    --
    You are not alone. This is not normal. None of this is normal.
  21. Re:Greed. by soft_guy · · Score: 5, Informative

    Jobs works for $1/year at Apple and gets some bonuses from Apple board of directors sometimes.

    Most of his wealth is in the form of Pixar stock - and he doesn't give that up because he wants to retain control of the company.

    Unlike a lot of rich people (Gates, Ellison, ...) he lives in a normal house and sends his children to public schools. Gates lives in a bizzaro fun house and Ellison lives in a fake Japanese McMansion.

    Yes, he is not hurting for money. But he doesn't *live* like a greedy person. He could be getting paid more at Apple than he does if that was what he cared about. I think he cares more about retaining control at Apple than he does about money. He retains control by keeping Apple healthy, and also by keeping his "moral authority" by being the guy who works for $1/year.

    Whatever you might say about Jobs, he's a person that I can have some respect for. He lives his life pretty modestly, works very hard, and cares a lot about quality.

    --
    Avoid Missing Ball for High Score
  22. Re:Greed. by clifyt · · Score: 4, Interesting

    "I'm still waiting for the day that iTunes hosts *FREE* albums."

    While not free, I've noticed several albums in iTunes that were around under a dollar...which is wierd when you realize that each song bought individually were .99 each.

    For instance:

    http://phobos.apple.com/WebObjects/MZStore.woa/wa/ viewAlbum?playlistId=18294623

    This is $0.49 (I bought it a couple weeks ago thinking it was a mistake). Not a bad deal, considering someone has to pay for the bandwidth and storage fees.

    I have a friend that sells exclusively through the iTMS these days (after getting dropped from his lable) and he mentioned that while you *HAVE* to charge $0.99 per song, you can charge what ever you want per the album (i.e., make the album $300 while the individual songs might only come to $9.99 if bought seperately).

    Why not encourage people to use this loophole. Put up a lot of album only songs that are within the $1 range for the entire set. I'd be glad to drop that kind of money on unknowns...

  23. Re:Abroad... by Ingolfke · · Score: 4, Funny
    There are a lot of great American musicians putting out music, both past and present. Here's a short list to get you started... hopefully you've heard of one or two of them.

    • The Beatles
    • Led Zepplin
    • Franz Ferdinand
    • Can
    • Architecture in Helsinki
    • Bjork
    • Lucciano Pavorati


    The list goes on and on dude... all great musicians... all 100% American!
  24. The issue, as always, isn't about money by Dark+Paladin · · Score: 4, Interesting

    Well, it is - but not really. The issue is about control.

    Right now, the RIAA can pretty much dictate terms to a new artist. You want to get into Wherehouse Music stores, Borders and the rest? Then you're going to have to sign a label with us. Sure, you won't get much money, but we're providing this big service for you, right? So you have to take the terms we give you!

    Now along comes the music stores, and the RIAA is hoping for the same thing. Between Napster and WalMart Music and MSN Music (whenever that opens) and Rhapsody and iTunes, if you want your music on their, you're going to have to go through the RIAA who will do the cheerleading, spend the money on advertising, and make you a star!

    Except there's a problem; only iTunes is being used. Oh, sure, there's *some* people using Napster like my Dad (until he got a free Shuffle at a CIO conference and switched to Apple, then all of his music to MP3 format from WMV by reripping the CDs and now he's just buying music from the iTunes store) - but far and away, iTunes is the #1 player, not with monopoly power, but certainly with a huge level of influence.

    Which means that, as more people have portable MP3 players and less have CD players, the shift of power goes from "If you want your music in 5000 stores across the United States and worldwide markets, you have to talk to a big record label", to "Want your music on the iTunes store? Sure - it costs this much, and we get X amount of every CD sold". Apple, for example, could charge people $100 - $200 to get a new band onto the iTunes store (currently, I'm not sure how their deals with Indie bands are), and give them 50% of the profit per song sold after that point. A new band could pretty cheaply get their music distributed across the nation without having a single major publisher help them out - and if they get popular, they can, like the Lascivious Biddies, do their own thing and be profitable, and if they get famous, then even better.

    Which scares the RIAA major publishers to death. As with any major shift in technology (sheet music to player pianos, player pianos to radio, radio to cassette, cassette to CD), sometimes the old winners vanish and are replaced with the new winners. In this case, the RIAA members are hoping to have the same situation as they have now in the future: several online stores that carry their music, with the RIAA as the gatekeepers for getting new artists in.

    But if iTunes is practically the only game in town - a situation that Jobs is helping along with the DRM only working with iPods, and there's nothing on the horizon that's going to replace iPods for the next 2 - 4 years (barring some incredible technological advancement), that puts Apple in a huge position in power. RIAA members can huff and puff about taking their ball and going home and not being on the iTunes store anymore if Jobs doesn't do what they want.

    Except they don't dare. Remember when the iTunes Music Store finally opened up in Japan just a few months ago? You had artists who's publishers weren't putting them onto the iTunes store doing an end-around and doing it themselves. Granted, most artists aren't technologically savvy, but how long would it take for Artist X to hear his label is pulling him off the iTunes store (and all of those iPod potential sales) before they get pissed and threaten to change labels or some such? Maybe one or two isn't a problem - but it could add up.

    So the RIAA is hoping by jacking up the price they can make online music unpopular enough that CD's will be more popular for awhile, until a good iPod competitor can kick Jobs off the top of the heap and make the market more even and they can keep playing the game.

    Granted, this is all my opinion, so I could be wrong. Either way, I'll probably work to listen to Podcasts (which is where I'm hearing new music from thanks to shows like "Coverville" (which got me turned onto a new Tori Amos CD I didn't know I wanted, a Will Shatner singing "Common People" that kicks ass, and a few other tracks), "Insomnia Radio", and a few others), or just support artists directly (like buying songs from thier website instead of a store).

    John Hummel

  25. Re:A different approach to the online music market by lidocaineus · · Score: 4, Informative

    No, people don't use it because it's on *extremely* shakey legal grounds that are only mitigated by the fact that Russia's legal system with regards to copyright is all over the map. In addition, lossless files (up until recently) were transcoded out of 320 kbps MP3 files. Not very honest of them.

  26. Re:Greed. by pomo+monster · · Score: 4, Insightful

    He's charging you for the development and maintenance of the iTMS interface, as well as for the not insignificant cost of negotiating deals with the labels for distribution and sale. I'll gladly pay him--what is it, 5 cents a song?--to do all that dirty work for me.

  27. Re:A different approach to the online music market by DennisZeMenace · · Score: 4, Insightful

    Those record producers have to spend large amounts of money on studios, recording equipment, engineers, and, well, artists too.

    I'm appalled there are still people who believe in that myth. I know bands who recorded their albums in near-pro quality for a few thousands dollars. Studios, equipment and engineers are only expensive if you want them to be. For example, if you need to use computers to pitch-correct your vocals because your fake so-called "artist" can't sing (that's 90% of the shit you hear on radio). Record producers and other middlemen get way too much control and too much credit for the work of artists.

    DZM

  28. At $1 per year in salary by joeflies · · Score: 5, Funny

    He wouldn't be able to buy an iTunes song on what he makes if the price goes up!

  29. Re:Greed. by snuf23 · · Score: 4, Insightful

    Uh huh. Stevie boy is a good old guy with no ego. Just a normal guy you can respect. And Bill Gates he's the devil incarnate. Well, the billionaire philanthropist devil incarnate, who's donated 7 billion dollars to various causes as diverse as AIDs research and the United Negro College Foundation.
    Oh but that's just good press for Microsoft you say. So what? Running the largest charitable foundation in the world is an excellent way to get good press, and it benefits people all over the world.
    So Jobs gets a $1 salary. Wheee. And a Lear jet, and hundreds of thousands of dollars in reimbursements from Apple.
    I'm not trying to say Jobs is the evil one. Hell, both of them are business men, both have used nasty business tactics (if you think Jobs is a saint, read some of what Woz has said happened at Apple), both of them are rich and can afford a fancy house or personal jet plane. There is no reason to deify or demonize either of them. But buying into Apple's PR image of Jobs is just silly.

    (Larry Ellison however, IS the devil incarnate)

    --
    Sometimes my arms bend back.
  30. Re:Greed. by accelleron · · Score: 5, Insightful

    I don't believe parent is talking about the end-user machines the content is delivered to.

    If you don't think there are real costs associated with distributing music, you are mistaken. The server space, the CPU, and the bandwidth needed to store, process, and deliver the ~5mb/each songs to the end user, are not free. Apple pays royalties on the songs and pays for the above, so their profit, while significant, is not 100% of the money they get.

    I, for one, applaud Jobs - instead of succumbing to pressure and using the price increase to increase his profit margins, he's doing something decent by resisting the record companies' pressure. Granted, his motives may not be entirely altruistic, but nevertheless, Apple is setting a superb example that, no doubt, many companies will follow. If Jobs keeps prices at 99c a song, competing services will hardly be able to raise prices without losing customers to Apple - something they decidedly do not want to do. So in this case, Jobs is keeping the market stable in the face of significant pressure from the record companies.

    The age of free legal (or even semi-legal) mainstream music has come and passed. You still have advertisement-supported radio, but to legally get ad-free, high-quality music, you can no longer go to a source like KaZaa and BitTorrent and expect the transaction to be risk-free (although I haven't heard of anyone being nabbed for getting MP3s from newsgroups, IRC, or various FTPs.) Not to say that there is significant risk - about 15 of the ~1200 tracks on my iPod were obtained through "good" sources, and I've yet to hear a word from anyone - but it is no longer as convenient or as safe to download them illegally as it is to buy them. This creates a balancing act between the difficulty of obtaining music freely/morality/risk factor and the price of legal music, and Jobs realizes that disrupting that balancing act by raising prices could create a trend of dissatisfied customers that decide to switch to illegal methods.

    What puzzles me, though, is how blindly record companies are pressuring the distribution networks that are, in a way, their safety net for the tech-savvy majority of the highly appealing 18-25 demographic. While I've stopped expecting intelligent decisions from them long ago, the RIAA are now crossing the boundary between pure greed and pure stupidity. I believe that this will, eventually, kill them, and I, for one, have no objections to that.

    --
    Genius may have its limitations, but stupidity is not thus handicapped.
  31. Re:Greed. by soft_guy · · Score: 4, Interesting

    I don't think you got the point at all.

    It's not about the cost of his house. Its respect for his taste.

    I don't have a problem with Bill Gates having a mansion - its that I think his mansion is tacky.

    I also respect Steve Jobs for being able to save Apple when everyone counted him and Apple as both being irrelevant to our industry. I respect him for the fact that he has great taste and an intolerance for poor quality.

    I am not under any illusions that Steve Jobs is a "nice guy", or "morally better" than anyone else. I don't personally know him and I'm not entitled to an opinion about it.

    And I'm not saying that I don't also respect Bill Gates for his philanthropy.

    --
    Avoid Missing Ball for High Score