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Tivo Institutes 1 Year Service Contracts

azoblue writes "TiVo recently changed their customer agreement, allowing them to institute service contracts with early cancellation fees." From the article: "According to the new service agreement, any TiVo activated after September 6 will require a 12-month commitment. Those who cancel before the end of their contract, or have their contracts terminated by TiVo, will be forced to pay a $150 early termination fee ... Although not specified in the new agreement, some customers have reported that adding a new TiVo to their service makes contracts activated before that date also applicable to the new policy."

5 of 332 comments (clear)

  1. Tivo CEO commented, saying by Anonymous Coward · · Score: 1, Funny

    "It's come to our attention lately that we still have some customers, and we're not going to stop until this situation is fixed!"

  2. I think by seabreezemm · · Score: 5, Funny

    I think that Tivo wanted to see what 65,000,000 middle fingers looked like all at once.

    --
    Karma: a simple way of silencing those with unpopular views regardless how correct or just that view might be.
  3. Re:Stupid question for you: by drsquare · · Score: 5, Funny

    Yeah, that sounds user-friendly. No wonder Linux is flying off the shelves.

  4. Re:MythTV by Stradenko · · Score: 2, Funny

    Tivo makes one.

  5. Re:MythTV by mmeister · · Score: 2, Funny

    I used a Scientific Atlanta PVR when I first got TWC. I found a dozen major bugs within 20 minutes of usage. It lost programs, it had problems decoding, didn't record correctly. Worse yet, the interface is counter-intuitive. It has to have one of the worst user interfaces I've ever experienced. I went through several different boxes (they kept claiming the box must be bad). Needless to say, I returned it and told them to shove it. I don't need to be frustrated by the simple act of trying to watch TV.

    I'm sorry, if you think that's the only difference -- then you haven't really used a Tivo. Season Passes and Wishlists are worth the cost alone. If you get a DVD Burning model (Humax), then there is absolutely no comparison. Record your shows and save them to DVD for on the road or later viewing.

    Scientific Atlanta is the Geo Metro of PVRs. Yes, the Tivo costs more in both upfront and service, but you get what you pay for. Scientific Atlanta is a big giant turd as far as I'm concerned. They put out substandard crap that people accept because they don't realize that they shouldn't have to struggle with their PVR (they think it's just the norm).