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Tivo Institutes 1 Year Service Contracts
azoblue writes "TiVo recently changed their customer agreement, allowing them to institute service contracts with early cancellation fees." From the article: "According to the new service agreement, any TiVo activated after September 6 will require a 12-month commitment. Those who cancel before the end of their contract, or have their contracts terminated by TiVo, will be forced to pay a $150 early termination fee ... Although not specified in the new agreement, some customers have reported that adding a new TiVo to their service makes contracts activated before that date also applicable to the new policy."
According to this article the company has been able to silently (and with no-opt-out policy) upgrade the TiVo to include the red flag stuff(some shows can be delete or not retained more than 7 days...you know..)
Very..."unconfortable"...
From boing boing:
Earlier this month, TiVo owners discovered that a mandatory, non-optional "update" to their TiVos changed the built-in software so that broadcasters could flag certain shows for automatic deletion and for restriction from use with TiVoToGo. David Zatz, a TiVo owner, decided to cancel his TiVo service. After all, he'd bought a device that could record all shows, not one that could record all shows save those that some paranoid Hollywood exec, overzealous broadcaster, or fumble-fingered technician gave him permission to record. TiVo had broken his device and he didn't want to keep using it. But when he looked up canceling his TiVo, he found out that under the terms of his "agreement" with TiVo (e.g., the crap he clicked through when get got set up), he was obliged to pay a $150 "early cancellation" fee.
Apple iProduct. Non importa cosa sia, lo comprerete!
They're giving 150 rebate for new users so that a tivo box only costs 50 dollars, they're gonna execute that 150 fee back at those people if they cancel.
The story is complete misinformation. The 1 year service issues only apply to machines bought now that qualify for a $150 rebate. If you don't keep your TiVo service active for a full year, you get a chargeback for your $150 rebate. All other TiVos use the old monthly service charges or you can buy a lifetime subscription. This is a non-issue.
Since you can buy TiVo units for a cost of $50 now (and for a brief time, you could actually make a $50 PROFIT buying a $100 TiVo on Amazon and getting a $150 rebate) it only makes sense for TiVo to protect themselves from people buying cheap units for the rebate, then dumping them on eBay.
A long time ago, I spoke to one of the top executives at TiVo, he told me that they make no money on hardware sales, they gave all those profits to the hardware manufacturers, they make money only on subscriptions and subsidiary projects like advertising. TiVo is giving up $150, the equivalent of a full year's subscription fees, just to move more hardware. It is a gift to their hardware producing partners. It only makes sense for TiVo to protect themselves from unscrupulous buyers exploiting this project.
Sure, I've had a stable MythTV server for over 12 months. I've got 350GB striped storage, DVB tuners and multiple frontends (Mac, Xbox, Laptop).
Easy.
That last lesson is the hardest to learn. Once you stop "tweaking" the damn thing, it stops breaking.