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Knowledge Management for an IT Department?

Posted by Cliff on from the improve-your-staff's-organizational-skillz dept.

Laurentiu asks: "In every IT department out there there's a wealth of heterogenous information floating around: code snippets, HOWTOs, FAQs, docs, spreadsheets, post-it notes etc. Asking Joe where he put that file won't work forever. So what is, in your experience, a good way to manage this knowledge? And what software would you recommend for such a task?"

1 of 90 comments (clear)

  1. MediaWiki by akmolloy · · Score: 5, Informative

    We've been using MediaWiki for this exact purpose: http://www.mediawiki.org/wiki/MediaWiki. It's easy to install, a snap to manage, and makes it easy to share your knowledge with the rest of the world if that's something you want to do.