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Mac Users Blast Symantec ... Again

An anonymous reader writes "Once again Symantec has spouted FUD about Mac OS X ... perhaps in an attempt to make more money as Microsoft pushes its own security products? A commentary on the issue entitled "Symantec 'scare tactics' don't rattle Mac users" says Symantec's latest Internet Security Threat Report continues to voice concern for the security and stability of the Mac operating system, Mac OS X in particular. However, there isn't proper evidence to back this claim. Also from the story, readers are asked: Do Mac users think they are immune to security problems or is Symantec and others fishing for a new revenue stream? Do you think Apple should start following Microsoft's model by rating vulnerabilities and patches?"

39 of 141 comments (clear)

  1. Errrr by scenestar · · Score: 5, Insightful

    Do you think Apple should start following Microsoft's model by rating vulnerabilities and patches?"

    Apple would be retarded if it followed any of MSFT's security policy.

    --
    perpetually dwelling in the -1 pits
    1. Re:Errrr by mwvdlee · · Score: 3, Interesting

      Not to mention that rating a vulnerability as "high" will help hackers decide which hole to screw (that's what hackers do) with first, before everybody else had the time to apply the patch.

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
  2. Comment removed by account_deleted · · Score: 5, Insightful

    Comment removed based on user account deletion

  3. Semantec Panicing by TheRaven64 · · Score: 5, Insightful
    Semantec, I would imagine, has three nightmares:
    1. Users all switch to platforms without security problems.
    2. Microsoft makes Windows Vista secure.
    3. Microsoft includes AV and a decent firewall with Vista.
    This is a counter to the possibility of option one.

    On the Mac, as with most other platforms, there are periodically vulnerabilities that allow arbitrary code to be run. These are generally patched quickly, making them a poor vector for attack (except amongst the uptime-is-a-measure-of-masculinity crowd, who refuse to reboot for security patches). The only convincing things they have are things like opener. Opener itself is nothing more than a bash script - it runs, and if you run it as root then it will disable the firewall, etc. and run a server people can connect to. Of course, you then need some kind of social engineering attack to persuade people to download it, run it, and enter an admin password. This is, of course, possible - just find some stupid people. The problem is that a virus scanner won't do anything to protect you against this kind of thing.

    --
    I am TheRaven on Soylent News
    1. Re:Semantec Panicing by coinreturn · · Score: 4, Funny

      This is, of course, possible - just find some stupid people. The problem is that a virus scanner won't do anything to protect you against this kind of thing.

      Maybe Semantec should start selling stupid people scanners. Unfortunately, the scanners would go nuts in their own PR department.

    2. Re:Semantec Panicing by BandwidthHog · · Score: 5, Funny

      except amongst the uptime-is-a-measure-of-masculinity crowd

      Jeez, you don’t have to look directly at me when you say that, do you?

      --

      Quantum materiae materietur marmota monax si marmota monax materiam possit materiari?
    3. Re:Semantec Panicing by 99BottlesOfBeerInMyF · · Score: 4, Informative

      The only convincing things they have are things like opener.

      Opener is a generic trojan, nothing special about it. Trojans have been somewhat effective vectors for years on many platforms. Right now someone could craft a sneaky trojan and use it to attack os x users. That said, it is unlikely, and it is even less likely such an a attack would be effective. First, Pretty much any way the user gets the trojan they will be notified that it is an executable. This means the social engineering has to pass it of as such. Second, unless it is a cross platform trojan, it will not propagate itself, thus it will only effect a small portion of the user base. Third, in order to do much useful, the user will have to enter their admin password, which will make some people suspicious of it. Fourth, there is disproportionately large number of security people using OS X, increasing the speed and likelihood it will be discovered, documented, and mitigated. Fifth, pretty much all OS X users run auto updating of their system, allowing security fixes for a given trojan to be rolled out to all users, not just those running the latest OS's. Sixth, Open source tools like ClamAV already function just fine on OS X, meaning Apple could turn around a trojan detector for a given trojan in very little time. seventh, many OS X users do not run as admin users and thus cannot perform many useful operations themselves (non-admin accounts are usable and local privilege escalations are non-trivial). Finally, while all of these stumbling blocks for a successful trojan can be overcome, it would take a great deal of motivation, which will not be financial due to the small number of machines that will be compromised compared to the relatively easy and profitable target that is Windows.

      I'd also like to argue that there are a great many things that could be done to make OS's in general less susceptible to trojans. BSD Jails and virtual machines are a great step towards making trojans harder to implement. Properly implemented ACLs, with a good, understandable GUI, built into the OS, and with a well thought out series of defaults could make trojans very, very hard to pull off. I think this will eventually be done, but has not really happened simply because there is not a strong incentive. Windows has a monopoly and so many other security problems that there is no reason for them to implement such a system. Linux distros and UNIXes have implemented some protections, but for the most part they are not well tested or easy to use because the demand for them is so small. Apple has the talent to create this type of system, but customers don't want it since they are not generally under attack. These will materialize and become usable when something takes significant desktops from Windows, or when MS successfully creates a basically secure OS, and then has to address the proliferation of trojans that results.

    4. Re:Semantec Panicing by daeley · · Score: 5, Funny

      This is sort of the command line equivalent of photoshopping, isn't it?

      [slartibartfast@magrathea:~] $ uptime
      9:47  up 5 eons, 41 epochs, 3 users, load averages: 0.00 0.00 0.00

      I can put anything in here. Ha! ;)

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
    5. Re:Semantec Panicing by Lycestra · · Score: 3, Funny
      9:47 up 5 eons, 41 epochs, 3 users, load averages: 0.00 0.00 0.00

      So.. the smallest unit of time to measure uptime is User life spans....

      Who'd you have to kill to get that machine?

      --
      Lycestra
  4. They just don't get it by Deanasc · · Score: 5, Insightful
    I think the fact that both the hardware and OS come from one vendor makes the Mac far more stable hence secure. Microsoft has to get windows to work with Intel and AMD chipsets that are jammed into boxes made by hundreds of different manufacturers. Add into the mix a backwards compatability problem where software written in the 1970's is expected to still work and you've got a recipe for buffer overruns and all the demons they bring forth.

    That doesn't mean the Mac is more secure it just means that there are less windows for worms and virii to crawl through. Oh wait, I guess that does make it more secure.

    --
    I've hit Karma 50 and gotten a Score:5, Troll... I win!
    1. Re:They just don't get it by bradbeattie · · Score: 4, Informative

      I think you just hit the nail on the head; Our systems need to be diverse However, we need standards for our systems to interoperate. In that sense, we need monoculture in our data transmissions, right?

      I think that's the exact reason why we should maintain a strong difference between our data and our programs. DirectX and Excel macros are probably good examples of this going wrong.

  5. They Want To Sell Something... by GaryPatterson · · Score: 5, Informative

    ... so they need to convince us there's a market.

    Just like drug companies that release a cure for a disease you'd never heard of, just after 'credible' reports appear in the media showing that most of the poopulation suffer from it.

    It's a scare tactic, pure and simple.

    However, there is a small sting in the tail - Mac users have little to nothing to worry about today. Tomorrow may be another story entirely.

    Just because a virus hasn't been written doesn't necessarily mean it's impossible to write one. There's a creeping feeling in the Mac world that we can't be touched by malware just because we're using Macs. That's a dangerous attitude in the long run.

    Mac users need only take advantage of the built-in security, plus enable a few options.

    The Firewall should be on by default, but clicking the 'Advanced' button reveals an option for stealth mode. That's always a good idea. In fact, while you're there, turn firewall logging on and come back to read the log in a week or two. That'll highlight any attempts at breaking in.

    Keep the administrative account around, but use a non-admin one for day to day tasks. There's no reason not to, and it forces a password check before any files outside the user's directory are altered.

    Turn off the option to open 'safe' files after downloading in Safari.

    There's a guide from the US NSA out there somewhere that's heavy going, but shows what good security looks like. Read a site like http://www.securemac.com/ once in a while to pick up a few tips.

    Mac users needn't be as worried as Windows users should be, but a few ounces of prevention still go a long way.

  6. Re:x86 / intel vulnerabilities by GaryPatterson · · Score: 4, Insightful

    Malware targets weaknesses in an operating system, not a processor.

    A virus that hurts Windows will be ineffective against Linux, even though they run on potentially the exact same hardware.

    OS X will have the same weaknesses and strengths on x86 as it does on PPC, so you can rest a bit easier. If you're still not sure, get the final PPC revision Macs, and wait for a year or two before going to x86 Macs. You'll know all about any issues by then.

  7. Symantec = Trojan by Anonymous Coward · · Score: 4, Informative

    I once bought a used Mac with pre-installed Symantec Software...

    It was the worst crap I have ever encountered in my life, including Windows 2.x! The stupidity and uglyness of it is so enormous that the United Nations should ban it because it could easily pass as a crime against humanity. You would'nt believe it until you saw it... messing up a whole filesystem, bringing system performance to a grinding halt, fucking up the *nix part of OSX so badly that it is absolutely unusable. Oh, and of course you need a third party patch to uninstall it, and even with that patch it's a pain to go through and it still leaves some parts of OSX broken.

    What kind of person must one be to program such a huge pile of shit? Compared to the braindead molluscs at Symantec, Microsoft looks like a Mensa con. There is only one Malware for the Mac and its name is Symantec. Works like a classical trojan: You install it because the programmer makes you believe it does something useful. But once you've done so, it begins to weak havoc all over the place and there is no way you can get rid of it except for major system surgery. Oh man, only thinking about that my HD was once infested with that dreck makes me puke!

    The real danger for the Mac world is that these imbecile wankers are successful with their bloody scare tactics and get some ignorant management to believe their dirty, fucking lies. If then that management forces their employees to install Symantec "antivirus" dirt all over their Mac network, they might get stability and usability down to a point where they could just as well run Win95 on overclocked Pentium I Boxes with 16 MB of RAM.

    1. Re:Symantec = Trojan by AntEater · · Score: 3, Funny

      So you're saying it might not be a good buy? Please, tell me what you really think.

      --
      Alex, I'll take keybindings not used by Emacs for $400....
  8. The biggest risk for Mac OS X is the admin dialog by porkchop_d_clown · · Score: 4, Insightful

    It's true that OS X is more secure than XP normally, but there's one thing that worries me - stupid developers who make users type in their admin password for no good reason.

    There are so many application installers out there that make the user type in the admin password that users are in the habit of providing it whenever the dialog box appears.

    This opens the door for a socially engineered virus/trojan horse - one that politely asks the user for permission to infect the system.

    Really. Why do developers insist on providing windows-style installers when all you have to do is drag the app to the right folder and let go?

  9. Re:psymantec by MyDixieWrecked · · Score: 4, Insightful

    OS X's stability is absolutely , in all the time i have been running the system I have had one crash (The Crash was my fault ) , The finder has restarted itself a few times which i believe has lost me a sum total of 60 seconds working time .
    The only times I have had programs that were unstable was when i was using Beta versions of things.


    how much software do you run? How much do you actually do with your computer?!

    I've had Adium, illustrator 10, illustrator CS, photoshop CS, MPlayer, Safari (many, many times), iTunes, Word, Filemaker Pro, InterfaceBuilder, Bittorrent, and Quake3 (repeatedly) unexpectedly quit on me.

    Having a program die is not a reflection on the stability of OSX, but the programming of the application. Application crashes are usually caused by unexpected things happening in memory (accessing a freed block of memory or memory that doesnt' belong to the app)... eg: bugs.

    I've had dozens of kernel panics in OSX, although most of them are attributed to bad hardware or bad drivers or earlier versions of X. OSX beta and 10.0 panic'd pretty often. Jaguar was quite solid and panther was even moreso. My G5 panic'd the first time I booted it, but when I called for support, they said that the machine may have just had some processor calibration issue, but if it panics again to give them a call (it's been 2 months an no panics).

    Anyway... the only real market I see for symantec for OSX users is system diagnostics and filesystem repair. Maybe even support for trojan protection. I don't think it would be that difficult to have something that looks for certain "bad things." It could protect from malicious scripts and even user error. It could stop a beginner user from typing the 'rm -rf /' command or running an applescript that formats the drive. It could ship with tighter default security settings, but allow fine tuning like "I know what I'm doing on the commandline" or the like.

    i don't understand why they didn't do that already.

    --



    ...spike
    Ewwwwww, coconut...
  10. Re:One Day it will Hit the Fan by porcupine8 · · Score: 3, Insightful
    It will hit us, it will hit us hard.

    Eh, I think it will hit a few people hard. But (unless Mac marketshare magically soars to 30%+ or something) by the time it manages to propagate very far, Apple will have had plenty of time to release a patch. I mean, I only know of a couple other people I email with Macs. Assuming I even used Mail.app (I use webmail, so it would be hard for the virus to send itself through me), that means that if I got the virus from one of them, I would probably only infect one or two more people - not like the dozens at a time that a Windows virus is sent to. Until/unless Macs become *way* more popular, any virus will move so slowly that it will be caught before it manages to infect the majority of Macs.

    Though, yes, it will suck for those of us who are hit early.

    --
    Warning: Apple/Nintendo fangirl. Likes her electronics cute & cuddly. May be rabid.
  11. It's not about immunity, it's about vulnerability by amichalo · · Score: 5, Interesting

    Symantec is trying to sell a product that doesn't really apply in the Linux/OS X environments.

    I'm not saying Viri and Worms don't or couldn't exist on a *nix platform. What I am saying is that security patches are released within the same timeframes as virus updates, so why not just set your box to auto-update those patches and skip the Anti-virus software route all together?

    On other vendor's platforms, there are both a greater frequency of attacks and longer delays between patches (probably due to the shear number) so Anti-virus software serves a market there.

    So it isn't hubris that the Linux and OS X are imune, it is that the OSS community and Apple work quickly to patch any vulnerability ASAP.

    --
    I only came here to do two things; kick some ass, and drink some beer...looks like we're almost out of beer.
  12. Enough with the straw men! by argent · · Score: 4, Insightful

    Do Mac users think they are immune to security problems

    Many may, but in general... no more than Windows users, many of whom think that because they have antivirus software they don't need to worry about security.

    Really, this is a straw man. It's like someone in California chiding someone in Darwin for not being prepared for an earthquake or mudslides.

  13. Re:The biggest risk for Mac OS X is the admin dial by poopdeville · · Score: 5, Informative
    Really. Why do developers insist on providing windows-style installers when all you have to do is drag the app to the right folder and let go?

    Because you can't just drag some Applications over. Those installers put files in directories a normal user can't touch.

    --
    After all, I am strangely colored.
  14. Re:One Day it will Hit the Fan by razmaspaz · · Score: 4, Insightful

    I don't bother running Virex, nor do most people I know. But I know one of these days I'm gonna pay for it. The problem with Virex, as with all Virus scanners is that in the nightmare scenario you describe Virex isn't gonna know about it until you already have the virus. And if someone does do all that stuff, and does screw your Mac...they will likely also find a way to disable your recovery and virus downloads anyway. Against a fast moving virus, yesterday's definitions are useless. So if the virus protection can't help you, why bother paying for it? Most of the major problems on windows are worms now anyway. Following the guidelines of someone like securemac.com should be plenty.

    --
    I tried for 5 years to come up with a clever sig...only to realize that I am not clever.
  15. Let no platform go un-taxed by Anonymous Coward · · Score: 4, Informative

    Symantec, does indeed need to create fear of threats where there aren't any. They sell an anti-virus for Palm OS even though most Palms don't connect to anything. They cite an actual TWO threats discovered in the wild in 2000.

    Symantec's business smodel is to get US$29 or so per year from EVERY computer on the planet. They can't let any platforms go "un-taxed."

  16. Perverse Incentives by richg74 · · Score: 4, Insightful
    Although I don't use a Mac / OS-X, and therefore can't really comment on the technical issues here, I do think this brings up something about Microsoft's near-monopoly that isn't always sufficiently understood.

    Because Windows is so pervasive, and because it has some obvious flaws, particularly in the security area, we have a whole "symbiotic" culture that has evolved around MS. That culture includes firms like Symantec and NAI/McAfee, as well as application vendors like Intuit. All of these have a strong vested interest in keeping the near-monopoly status quo, even if something else might ultimately be more in their customers' interest.

    You can then have clueless journalists (as well as, of course, the vendors' coin-operated "think tanks" and "research firms") talk about "industry consensus" and similar nonsense.

  17. I can think of one. by phillymjs · · Score: 3, Informative

    Acrobat.

    It actually is installed via a drag and drop into /Applications. On its initial launch, it asks for a password because it puts other stuff elsewhere in the system, the files necessary for the "Adobe PDF" printer to be created, for one.

    Microsoft Office does it that way, too, drag and drop install followed by supplemental stuff (fonts, etc) installing itself on initial launch.

    ~Philly

    1. Re:I can think of one. by greed · · Score: 3, Informative

      Apple's viewer (Preview.app) doesn't handle some PDF constructs; though some of that might have been resolved in Tiger.

      Adobe Reader has better zoom modes and stuff like that; I use "Fit Width" a lot, and Preview.app just doesn't cut the mustard.

      PDF Forms don't work in Preview.app either. Not that they work all that well in Reader for Macintosh. Some PDFs don't render correctly in Preview, but they're fine in Adobe Reader, and so on. (Shading and blending I think were the main areas of trouble.)

      On the generation side, Save As PDF doesn't do anywhere near as much as Acrobat. If you don't need it, you don't need it--Save As PDF will keep you happy for years. (I'm happy with it, but all I do is save order confirmation pages from on-line retailers.) But if you need some of the stuff Acrobat does, like indexing, you can't just use Save As PDF. (Not the same as saying that Acrobat is the only program that can do those things.)

  18. Re:psymantec by phillymjs · · Score: 4, Interesting

    Anyway... the only real market I see for symantec for OSX users is system diagnostics and filesystem repair.

    Too bad they gave up on that market by killing Norton Utilities for Mac a couple years ago. Of course, that product peaked at version 6 and started stinking up the place after that. IIRC, it was never updated for OS X, either-- the most they did with it was make it OS X aware, so it wouldn't screw something up while trying to "fix" something that OS X needed a certain way.

    Pity, that. I used to swear by NUM back in the day. These days, I rely on Cocktail, DiskWarrior, and Data Rescue X. Not that I need them very often.

    ~Philly

  19. Re:There are no threats...now by superpulpsicle · · Score: 3, Funny

    Does anyone else believe there are only so many "real" viruses out there? The rest are engineered by the virus scan companies?

    For example you install Symantec norton antivirus. It detects something as a virus. Let's say you DON'T clean or quarantine it, and just install norton.

    Now install McAfee antivirus. It may not even detect that same virus at all. Assuming both scanners are all updated, how can a virus count in one software and not the other.

  20. rating vulnerabilities? Describing is better. by javaxman · · Score: 4, Informative
    If someone is interested in researching what vulnerabilities are patched in a particular Security Update, it's easy to do- there's a knowledge base article attached to each and every one. In the software update information for the security update, there's a link to this page which lists them all and from there you can get a specific description of everything included in that update. here is the current one.

    So, really, they have a rating system, but it's not dumbed-down. If you know enough ( or *think* you know enough ) to read through all of this and decide "hey, none of that really matters for me, I don't need this update", then you at least have a detailed idea of what you're passing on. Otherwise, you should probably apply all of these updates and patches anyway... maybe waiting a few days to see if anyone reports serious issues with it if you're extra paranoid about stability.

    Since we all have different operating environments and practices, a strict rating scheme is a little meaningless. If you don't use Mail, a "Severe" rated patch that only patches Mail might not matter to you... really, you need to look at the description if you care about such stuff.

    And what's this talk of OS X stability issues? Pu-leeeze. Maybe if you're running 10.1. Anything past 10.2.3... any instability is likely to be hardware ( likely memory) in cause.

    %uptime
    10:20 up 133 days

    If it weren't for updates this thing would never get shut down...

  21. Symantec is selling fear based upon lies. by Warlock7 · · Score: 3, Interesting

    No OS is immune from exploits.

    Symantec shouldn't just be pointing out how many exploits have come to their attention, they should be providing evidence to support their position. Things like, how many exploits became full blown threats to the security of OS X. None.

    They should be providing details about how their NAV(Norton Anti-Virus) software has changed over the past several iterations to deal with this pervasive threat. It hasn't.

    Currently Symantec is using the same software, without any significant changes, since the release of OS X, that's no significant changes or enhancements, zero, zilch, nada, for over three years, but they're still happy to sell you a new version for $70+ and come out and make wild claims about how you too are unsafe. When what the consumers are really unsafe from is bad business practices and corporations that are willing to try and scare you out of your hard earned cash.

    Why is this happening? Money, greed, avarice and lying.

    1. Re:Symantec is selling fear based upon lies. by Warlock7 · · Score: 3, Informative

      Yep. They should've pulled Systemworks on version 2.0, which was simply a repackaged version 1.0 with a couple of extra third party programs to "round it out". Version 1.0 and version 2.0 were identical except that they added Dantz Retrospect Express Backup and Aladdin Spring Cleaning and called it version 2.0. I've boycotted their products ever since.

      They actually had a version 3 at one point, it's still on their site. And they even have the nerve to sell it with NUM, which they discontinued for the Mac, what, last year...

      To be used at the owner's expense...

  22. Wrong question by lpangelrob · · Score: 3, Informative
    Do you think Apple should start following Microsoft's model by rating vulnerabilities and patches?

    That's probably the wrong question. Being such a large company, you have to assume they rate vulnerabilities and patches -- it's almost impossible to produce high-quality software like OS X without rating patches.

    The question is whether or not to release the information to the public. I can't imagine that doing so would be practically useful. If you already know what the vulnerability is, without rating it, you have a better leg up on understanding its severity, and you likely have sources of alternative workarounds until the official patch.

  23. Re:Speaking of bloated crud. by NatasRevol · · Score: 3, Interesting

    Yes, Acrobat is more feature rich than the OS.

    But please explain why it need to have the admin password to install it. Is there anything in Acrobat that is system wide, moreso than something like Office would provide? I really don't think so, but would love to be enlightened.

    More likely, it's Adobe being lazy with programming and making things easier on themselves rather than proper and secure programming techniques. Remember, if there's a bug in their application at a system level, it could represent a real security hole because of the way the installer works.

    --
    There are two types of people in the world: Those who crave closure
  24. Re:Numbers by argent · · Score: 4, Informative

    Something a few other people have mentioned, I believe, that is quite important to the idea of Mac's and virii is the number of Mac's in use

    It's not near as important as Microsoft's astroturfers argue.

    Back in 1997 when Microsoft opened up the Active Desktop/Content/whatever security hole, the infection rate I saw on Windows boxes went through the roof in a matter of months. This was not accompanied by anything like the same kind of increase in Windows installations... it was clearly caused by a specific action that Microsoft took, and one that they have yet to undo... and this has a much bigger effect on the prevalence of Windows viruses than the market share of the OS.

  25. Re:There are no threats...now by spir0 · · Score: 3, Insightful

    There is one problem I see. Regardless of what may come in the future, Symantec are currently using deceptive tactics to lure people into buying their software. They are lying to Mac users. Shouldn't they be trying to earn our trust? On Windows computers, I won't use Symantec products because I don't trust the company.

    It's that simple.

    --
    The reason girls and Windows users don't understand UNIX is because all the documentation is in Man files.
  26. Nothing stopps Spyware Authors by Darius+Jedburgh · · Score: 4, Interesting

    Clearly something does stop Spyware authors, otherwise Mac users would be complaining about spyware.

  27. And the solution is? by mlewan · · Score: 5, Interesting
    It is not difficult to see that there may be security holes in MacOS X that can be exploited. It is not difficult to see that one should try to protect oneself against exploits.

    However, why on earth would one think that Symantec is the solution to the problem? If there is a known problem, Apple will patch it. If it is an unknown problem, Symantec cannot fix it.

  28. Look at the source of virus "news" by chia_monkey · · Score: 3, Interesting

    There's a big difference in the sources where people get their virus news. On the Windows side, you see it in trade journals, on news sites, even on TV when there's a big virus making Windows machines crap out left and right. Yet...you only hear about Mac viruses from companies (Symantec?) who are trying to make a buck. Maybe when I read about Mac viruses in InfoWorld or some other news source I'll be mildly concerned.

    --

    "He uses statistics as a drunken man uses lampposts...for support rather than illumination." - Andrew Lang
  29. Mac OS X DOES have some security issues... by grouchofan · · Score: 3, Interesting

    I found a serious one when I was doing some testing prior to the implementation of Mac OS X 10.3. As far as I know, this issue still exists despite my reporting it to BOTH Symantec and Apple... (I believe Symantec did something about it in their latest version, though I haven't had a chance to test it yet... but I know OS X would still allow the problem in 10.4.)

    The scenario goes like this: Create a cron task to update Norton AV for Mac from the command line. Log off the system. Unplug the network cable. Wait for the cron task to fire. Norton tosses up an error box indicating that it couldn't update itself. This error message appears OVER the login screen, along with an Apple menu that shows you logged in as the administrator user who setup that cron to update Norton. Even without logging in you have limited access to OS X as AN ADMINISTRATOR!

    (I discovered this little "hiccup" when I'd configured Norton to auto-update and found that our network had experienced a problem overnight when the update was scheduled to take place. Imagine my surprise to come in and find a machine with an administrator's Apple menu accessible and no one logged into it!)

    Personally, I think applications shouldn't be able to display GUI elements if the user initiating those applications isn't logged in at the moment, and certainly not if NO ONE is logged in.

    For slightly more information on how to update Norton AV 8.0 and 9.0 from the command line and via cron, see: http://mikesalsbury.com/mambo/content/view/115/