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Bugzilla Delivered to the Desktop

Posted by ScuttleMonkey on from the it's-not-a-bug-it's-a-feature dept.

sereda writes "Deskzilla released their desktop client for the Bugzilla bug tracking system today. The Deskzilla system promises to deliver features for greater productivity and improved working environment for the users of Bugzilla." There are also a few screenshots posted on their site.

3 of 157 comments (clear)

  1. Smart Clients by The+Bungi · · Score: 5, Insightful

    Call them 'smart clients' or 'fat clients' or whatever, but AJAX or not these babies are starting to make a comeback. The proliferation of web services and simple, secure client stacks to talk to them in whatever language one happens to use (C#, VB, Python, Perl, Ruby) simply make a far better solution than spankfangled 'rich' browser apps that are, for all their coolness, still difficult hacks. The desktop is still the best environment for creating useable apps. Give me a fast, stable widget library over crappy slow spaghetti JavaScript any day.

  2. Re:And the point is...? by Slack3r78 · · Score: 5, Insightful

    Honestly, Bugzilla's web interface is awful. Sure, it does what it's supposed to, but that doesn't negate the fact that it's confusing and intimidating to many users. Personally, I could see a desktop front end being great for an in-house help desk. The backend's already there and solid, this just provides (what appears to be) a friendlier interface.

  3. The killer feature here is working offline by Anonymous Coward · · Score: 5, Insightful

    Several comments in this thread point out that web-based interfaces are mandatory for a bug tracking system, which is absolutely true. If you *require* a client to use the system, well, there go half of your potential users.

    But that's not the point here. It looks like this product just connects to an existing Bugzilla database, so you get to keep all of the web based access you crave, but your frequent users can augment that with a rich client interface.

    If you work with bugzilla all the time, there are features that a web interface just can't give you. The biggest one: being able to work with Bugzilla offline (bug database behind a firewall, for instance). The ability to do bug triage from a coffee shop instead of the office could easily justify the price tag.

    Of course, it has to acutally install and run first. :)