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Settlement Good News for MotorolaV710 Owners
bluebanzai writes "When hordes of people bought up the Motorola V710 upon its release a year ago, Slashdot readers may remember many impressive features including the cutting edge Bluetooth features (picture/mp3 transfer, wireless syncing) as described on Motorola's website. However, when used with the popular Verizon Wireless cell phone service provider, many Bluetooth features were sadly crippled (apart from a wireless headset) because OBEX features had been purposely disabled by Verizon. Hundreds of people donated to a hacker rewards program to unlock the full features of the phone to the tune of $3000, but was never fully successful.
Well, one year later, the Los Angeles Superior Court (PDF Warning) and Verizon have announced the initial steps of a Class Action Lawsuit that appears to be influenced by the user community allowing everyone who bought it before the start of 2005 a few options for compensation--including a refund up to the purchase price of another phone which, interestingly enough, is a lot easier to hack."
including a refund up to the purchase price of another phone which, interestingly enough, is a lot easier to hack.
How about Verizon just stop crippling their customers and unlock the locked features?
This seems to be a unique problem to US mobile phone markets. Why the hell do they require the phone company's own phone?
In any other part of the world, you buy your own phone from wherever you choose (even another country) and just plug in a sim card from your chosen provider and it just works.
If any provier here tried to pull those tricks, the market would take care of the problem very quickly.
Is GSM actually getting any foothold in the US market?
Sparks:Gadget:Beer Maker
Verizon has consistantly pissed me off since I got their service, they've killed Kannel on their network, upgraded to prevent hacking the GetItNow service, and the only way to add custom anything is to locate an impossible to find cable & hack it using BitPim
...
Sure, you CAN add custom photos and ringtones, which I might do if I had to pay ONCE for, but Verizon charges a monthly fee just for having them on your phone. It's a blatent ripoff and I got tired of being fucked by Verizon.
I don't have any input on them crippling bluetooth, but frankly it doesn't suprise me. This company is a shit providor and I don't understand why anyone has their service. I'm sure they will offer better Bluetooth enabled devices, with many new features, as long as you pay X amount per month to have them enabled, and a fee for using them, and the fee for airtime, and the activation fee, and
I bought 2 of these phones from Verizon and was so upset with the situation I cancelled the service even-though I had to eat the cancellation fee. In the settlement mailing there are 3 options.
1) Current Verizon customers that want to keep the phone and the service may get a $25 credit to their bill.
2) Current customers who want to keep their service but not their phone may send it in for a refund.
3) Customers who cancelled their service and paid the cancellation fee can get a refund of the fee.
I am not sure why they just don't enable OBEX?! That is what everyone wanted in the first place.
My
Why don't they just enable OBEX file transfer, syncing and basically give you all features of a phone with bluetooth?? Why should they have to hack the replacement phone either?? Verizion is just screwed up on a great many things. Why must I pay 79 bucks or even 59 for 1XRTT or even EVDO?? Can't they have a unlimited plan that's a little more economical? How come I can get a GPRS connection via T-Mobile for HALF of Verizon's 1XRTT?? If they would just look at the POTENTIAL market, they could definitely lower thier price.
Also,with regards to EVDO, they SHOULD allow you to plug the card into that switch unit(forget the name of it). IF Verizon did this, then some people just might use this as thier ONLY connection to the web. When at home, plug it into the switch, when on the road, take another switch or just plug it into the laptop. Verizon could make TONS of cash if they were to do this, however they want to FORCE you to do things their way because they are afraid the network may not be able to handle it or some other stupid reason.
Gorkman
I was just in Japan for two weeks, and everyone there over the age of 5 has a really awesome cell phone. Being a techie, I got a bit jealous, so I decided I'd buy a new one when I got back. I needed to switch providers anyway as my old provider was really ripping me off.
So, I get back, read up on providers and such. I eventually decided that Virgin Mobile worked best for me, since I don't use my cell phone a whole lot but do find it a useful gadget. Their rates are pretty good for people who don't need to use their cell phones every day.
Now, here's where I screwed up: I did a Google for "Virgin Mobile" to see what kind of features the plan offered. This of course brought up the Virgin Mobile USA website. I live in Canada. There's no obvious indication on the site that it's the Virgin Mobile USA site, so I figured it was just a general Virgin Mobile site. These days most corporate sites redirect you to the appropriate page based on where your IP is located anyway, right?
So I'm looking at the features and I see that they have internet access and instant messenger support, among other things. So I go out and buy a phone (Audiovox CDM8910). Not a top of the line model, but it's got a camera, superphonic ringtones, and all that. Pretty nice, I think.
Of course, to my horror, when I open the package there is no data cable. Stupid, stupid, stupid. Instead, I discover, Virgin wants me to pay 50 cents per picture to get my pictures off of the phone, up to $4 per ringtone to download new ringtones (normally I wouldn't mind, but the phone's default selection is pathetic - none of them are suitable for anything, really), and up to $2 per picture to download new "wallpapers." Yeah right!
It is possible to purchase a data cable for this phone, and I've done so. The problem is that there's no software that really supports the phone, and of course the phone's firmware is completely undocumented... so I CAN get my pictures and upload new ringtones without paying Virgin's outrageous fees, but because of the shoddy, undocumented firmware, there's a good chance I could completely wreck my phone in the process. I doubt I'd have an easy time of getting a replacement, either...
Honestly, the cell phone market in North America is absolutely pathetic. I'm sick of being locked in by providers and being promised features that I don't receive. To be fair, I should have been more careful about my research in this case, but I'm sure several Slashdotters have experienced similar letdowns with cell phones. A lot of people seemed to think that the "Cell Phone User's Bill of Rights" was ridiculous. Maybe it was. But we all know that when North American cell phone providers aren't outright lying to their customers, they're crippling the phones they provide so that the only way to make use of all of the technology in the phone you buy is to pay outrageous fees.
i realize that the current market is setup (with phone subsidies) so the carriers have incentive to keep you from using phones with another carrier.
but is there any technological barrier? is there any reason that cdma cell phones couldn't be paired with SIM cards?
no, there is no technological barrier. further, some people believe that the importance of supporting next-generation provisioning and wi-fi/3g roaming will lead more of the carriers to support gsm on their networks. you could easily support the gsm provisioning/billing/roaming features on top of a cdma transport. in fact, i believe that some cdma phones with gsm/tdma chipsets built-in for global roaming have been announced/discussed.
it will be interesting to see how long verizon can maintain this technological provincialism. based on their dominance in the marketplace, i would imagine they'll be able to maintain for some time.
Where I come from the carrier doesn't "activate" the phone. I just bung my SIM chip in and use it.
Isn't it funny that your free market has produced monopolies that screw the customer and our regulated one has produced competition?
Watch this Heartland Institute video