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Solutions for When Managers Hijack Your Code?

Chiggy_Von_Richtoffe asks: "Two friends of mine work at a warehouse distribution center. First, they are customer service representatives, not paid developers. Secondly, the are developing the software in their spare time to make their jobs easier using MFC and HTML. Their bosses have already talked up the idea behind their backs, and then came back to them with a deadline to release the (in-house) software, on a national level. However, they haven't had time to release their first version, and the bosses don't even know what the software can do nor even what it looks like. There is a feeling that the bosses may pat them on the head and run with the software for their own promotions. What should they do?"

6 of 108 comments (clear)

  1. hwah? by yagu · · Score: 5, Insightful

    I'm not even able to figure out what question is being asked here.

    • are the programmer upset something they developed in their spare time is now being required and with a deadline? (and what does "in their spare time" mean?, it can have implications over different discussions (IP, etc.))
    • are they upset because now it's going "national", (and what the heck does THAT mean?)

    It sounds to me like they've created something, probably wanted to show the bosses to get some love pats (btw, DON'T DO THAT! HAVE YOU NOT BEEN READING RECENT /. ARTICLES?). And now, they're upset because the bosses want to run with the stuff. That's kind of what happens. Sounds like the "service reps" were a little naive, and the bosses were greedy and stupid.

    (Aside: I used to work in IT, and if service rep people wanted to roll their own, there was little to be done to stop them. But PHB's who were gushing over these home grown "apps" that were successful talking the rest of the company to adopt and deploy ALWAYS ended up costing the company tons of money.... the apps were never scalable, maintainable, compatible with anything else. I'll allow that it's possible but I've seen this kind of scenario many times, and they've NEVER brought positive ROI.

  2. Bargain by cheeseSource · · Score: 5, Insightful

    If they're doing it on their own time then they have control over it. They should license it to the company.

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    (Sponsored by cheeseSource for President 2012)
  3. Simple solution by Digital+Dharma · · Score: 5, Interesting

    1. Make grandiose promises to inept managers regarding capabilities of software

    2. Play Xbox until deadline for "RTM" arrives

    3. Deny and involvement with manager's pet project.

    4. Laugh uproariously as former managers are escorted off the premises by security for their complete and utter failure to meet deadline

    Personally, I would do my best to make them look as stupid and inept as possible. You might just be doing other underlings a favor in the long run. They'll be much less likely to use subordinates in the future.

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    End of Line.
  4. Just Do It by KevMar · · Score: 5, Insightful

    Lets assume that they did it at work and are now given a deadline.

    I say go for it.
    Let your boss know that you need to dedicate more time to the project and cannot meet the deadline with the interuptions of your current job.

    At 3/4 of the way finished send an email to your boss and copy HR on it asking to be reclassified with a different job title because the duties of your job have changed so much. (some companies call this a pay raise)

    Never say it is done. We all know that revisions will need to be made and bugs to be fixed. Give it a long beta phase. I bet you will get lots of visibility because of the project. Once it goes to the support phase, you boss will still be clueless and you will be called for everything relating to it.

    Now you have a internal project that the whole company depends on and goes to you for support. It makes your boss look good and gives you a great refference. You get exposure to the develoment process and customer side of programming.

    Its a great resume builder and I am guessing this is just a temp job anyway. So once it feels stable, find another job. Then you can make more money when they contract you to fix, upgrade, redesign, or want to scale it.

    Besides, if they are developers at heart, they would prefer to do the project than their real jobs.

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    Im a gamer, not a grammer major. This post is full of spelling and grammer mistakes.
    1. Re:Just Do It by dubl-u · · Score: 5, Insightful
      Its a great resume builder and I am guessing this is just a temp job anyway. So once it feels stable, find another job. Then you can make more money when they contract you to fix, upgrade, redesign, or want to scale it.

      Yes. These guys shouldn't be focusing much on getting internal corporate credit for it. What they can get out of this is
      • time spent on something that doesn't rot their brains
      • good on-the-job training
      • a slim possibility of getting real programming jobs in the company
      • a resume item that will let them apply for a programming job elsewhere
      • a recommendation letter that will get them seriously considered elsewhere

      But yes, their bosses will probably get a lot of the credit. Traditional corporations can be thought of a feudal empires. Once you're a knight with success in many glorious battles, the nobles will take you seriously. But a customer service rep in the warehouse equates to some peasant cleaning out stables. One day you might be a mighty knight, but for now you're dressed in rags and covered in horse shit, so nobody's going to listen to you. Make your bosses look good, and they can help you get promoted to squire. That's no great shakes either, but at least it's on the way to becoming a knight.

      And yes, I agree that this sucks, but hopefully it sucks less than spending the rest of your life doing customer service.
  5. Re:Let's get the blatantly obvious out of the way. by hey! · · Score: 5, Insightful

    I agree mostly, but I'll part ways in a few places:

    If they want, they can build InHouseApp 1.0, Teh Suck Edition.

    This is a bad, bad idea. Never do anything better than the best you can do under the circumstances. You'll never have the circumstances to do the best you can do period, but at least try.

    I'll give you two reasons why. (1) you're not that kind of person. (2) it will come back to haunt you, either in job interviews, recommendations, or your some day in the future application to work on the team that maintains this when it's a multimillion dollar asset for the company (riiight).

    Much better, in the long term, to take the "You're fired" route, unless you're totally living hand to mouth.

    Finally, in case of termination or threats thereof, make sure they know how to reach their bosses' bosses.

    Here's an interesting social psychology result that was published a few years ago. They had an experimenter describe another person to a subject. The subject was later asked to describe the experimenter and many of the attributes of the person being described were attributed by the subject to the experimenter. It turns out the human mind has a "birds of a feather" wired in: losers associate with losers, slimeballs with slimeballs. So you see, you never, ever build yourself up by tearing another person down.

    At very least, the boss-bosses will conclude you're a loose cannon, and they'll be right.

    So, no. Don't contact the bosses bosses unless there's something going on that is illegal or will get the company into trouble. You never bring your troubles to anybody but your direct manager, and then only reluctantly. Everyone has their own problems and would rather think about them than yours. Managers are looking for solutions, not problems. People are positively blind to problems until a solution appears. So, you gotta solve it man to man, right here at your level. The only circumstances you contact any higher ups is as the cavalry coming over the hill, never as the scout bearing bad news.

    If you can't, and you are asked to do something you aren't willing to do, and you're sure the project has legs, then you resign, giving no cause at all for any dissatisfaction. This may do the trick in itself, but if not, then wait for your boss "Alice" to get in trouble. At that point, "Bob" realizes he's in trouble to. Then you approach Bob, and you do it this way:

    "Bob, I hear the project's in trouble. I feel bad because the whole thing was my idea originally. Alice was gung ho about it, I know, probably too gung ho. I explained this was going to be a problem, but I think she must have thought I was maneuvering for more money. I don't blame her because she was trying to do the right thing by the company, but I felt under the circumstances I couldn't get behind the project as it stood. So we had to part ways -- amicably I hope. But I still feel bad. I'll be glad to come in and discreet look at the situation to see if I can't help you get things back on track. No, no, don't worry about paying me, I've got plenty of paying work, and it'll only be a couple of hours, and I can't promise anything. But I do feel responsible."

    Now, isn't this a much more attractive scenario? Alice's perfidy and incompetence is exposed -- Bob has witnessed it with his own eyes. He also sees you're a decent upstanding chap. Alice has blamed everything on you since you left, but blaming problems on subordinates never cuts the mustard. She's been saying you're a slimeball -- if she only knew. You're not a slimeball, you're much worse: you're a cunning bastard who knows how to discreetly leave knives around where your enemies are most likely to pick them up and cut their own throats.

    And while you can't count on being invited back, if you are you're in the catbird seat. If the project goes down the crapper, it's still Alice's fault. Of course, the project may go on to be a roarin

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