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Stopping Linux Desktop Adoption Sabotage

Mark Brunelli, News Editor writes "Outspoken IT consultant John H. Terpstra believes that Microsoft and electronics manufacturers are working together to hinder the adoption of Linux on the desktop. In a three part series, he tells a story about how two guys trying to buy Linux desktops found they were overpriced, and lacked certain tools. He then describes how Microsoft uses its considerable resources and the law to create such roadblocks. (Part 2, Part 3)"

7 of 616 comments (clear)

  1. HP Website not all that linux-friendly by KiltedKnight · · Score: 5, Interesting
    When I recently went to purchase a laptop from HP Shopping, because I wanted a 64-bit laptop and they were one of the few actually offering it at lower prices, I ended up having all kinds of grief, having an old-fashioned "fuck you" fight with the customer service desk.

    It went something like this...

    I started customizing the zv6000 laptop, choosing XP Home, knowing that I probably wouldn't get reasonable tech support without having it installed (never mind that there wasn't an option to not get it). As I got to the end, I looked around for a way to request custom partitioning of the hard drive. No dice. So I cancelled the order and wrote to HP Shopping and asked if they could do a custom partitioning job because I wanted to create a dual-boot system.

    The response I got was that they couldn't do it and that they were sorry the web site didn't suit my needs.

    I responded by asking if they could sell me a blank laptop and provide the installation media on the side, since it was included, and I didn't feel like trying to reinstall the recovery partition for Windows. This is why you don't get installation media... they put it all on a partition on the hard drive that only the Windows installer can use.

    Their reply was that they were contractually obligated to sell the laptop with the latest version of Windows installed.

    So I told them that they just lost a sale because of their contractual obligations, and that I would take my money elsewhere.

    So they replied again with how they were sorry that the website didn't suit my needs and that they would notify the appropriate people.

    Now they've pushed my buttons... so I tell them that this is not about a web site, it's about a person sitting there running an FDISK command and watching the install take place instead of just using a ghosting program. I also tell them that I would've been willing to wait an extra couple of weeks, knowing I was asking for a truly customized job.

    In the end, I did get an HP laptop, but got it from CompUSA. I got the HP L2000, and for about $40, the tech desk people there were able to do the customized partitioning job for me, reinstall the version of Windows that came with it, and leave me with blank, unformatted partitions to use for Fedora Core 4 x86_64. The tech guys there knew exactly what I wanted to do, understood it, and thought it was really cool. Yes, I need ndiswrappers to get the wireless card to work, and I have to download a driver for the ATI graphics card in there (both are available via a yum archive at livna.org).

    Now if only we could get Macromedia to release a 64-bit version of the flash player and Sun to do a 64-bit verison of Java... (yes, I know about the OSS alternatives... doesn't change the fact that they need to do it).

    --
    OCO is Loco
    1. Re:HP Website not all that linux-friendly by Chanc_Gorkon · · Score: 4, Interesting

      You have to understand that for HP to hire a guy that is knowledgable enough (not that it takes much) costs HP money in both the position as well as training costs. Look, I like Linux as much as the next guy, but is it worth the extra money to HP for doing your custom partitioning?? No it isn't. Is it worth HP's money and time to do a custom job on your laptop? No, they can't do thatas they would be bombarded with many requests to do the same thing.

      Is HP right for not including REAL Windows install disks?? NO. HP should realize....hard disks fail. To a regular AOL/Joe Sixpack type of user, mailing the laptop back to HP or taking it to a service center is perfectly acceptable when replacing a hard disk. To us, we look on it as a opportunity to upgrade the feeble disk it came with. In any case, HP and many other manufacturers SHOULD ship REAL install media....not this crap that accesses a windows recovery partition. They should also stop shipping SPYWARE with there machine as well.

      HP's website itself works FINE in Firefox. The website itself is Linux friendly. Not being able to ship you a custom solution should not be a judgement of thier site. Face it....Windows DOES have the marketshare. If you don't like the website that they make you use, then you are free to go to a dealer that IS able to satisfy you. Being mad at them because they won't do your custom job is stupid. Finding a manufacturer that will do whaty you want and supporting them rather then HP is the sure fire way to get HP to change thier ways. What you did by buying from them anyway is VALIDATE thier planning! If a company can't do what I want, I tell them to pound sand.

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      Gorkman

  2. Why do we still post this garbage? by eison · · Score: 4, Interesting

    "Part 2", the "what MS is doing to stop Linux" part, points out obvious facts (can't buy Linux computers in major retailers), asks why, and then postulates no decent answers. We should all ask, why does it suggest no decent answers? Is it perhaps because the most likely answer, that retail stores would lose money selling Linux systems due to higher difficulty of making the sale, higher support costs, higher return rates, and lower volume? Or is it perhaps because there is a global conspiracy that stores take against profitable actions?

    The author says we should believe: "Obviously, there are forces at work in the IT industry that cause retailers to choose not to participate in being more profitable." Right. Global conspiracy, obvious. Try again. The only thing that is really obvious is that the course of action he is suggesting (selling Linux systems in mass market brick and mortar retailers) is deemed unprofitable for these stores.

    Sure, Walmart sells Linux. But only online, not brick and mortar.

    --
    is competition good, or is duplication of effort bad?
  3. Another bit of FUD here... by suitepotato · · Score: 3, Interesting

    Windows desktops are less expensive than Linux? How can that be when the Windows desktop costs not one cent extra to put a FREE copy of Linux on and you get a Windows license left over.

    Micrsoft is hindering Linux on the desktop? Excuse me while I laugh myself into an asthma fit.

    The regular slew of updates to KDE ALONE will screw up the average KDE installation bad enough and quick enough to make you want to strangle everyone who works on it. Gnome which is supposed to be so much less cool than KDE is five times more stable in my experience and two times less useful. Of course so is a hammer by comparison to a vertical knee mill but at least the hammer does what it is designed to.

    I use Fedora Core 3 as my regular desktop and only log into XP when I have an absolute need. I've made Quake run with sound in less than an hour USING the idiotically bad and largely conflicting and contradictory documentation on the net (woot! I can translate geekoid!). I got SSH working with public keys in ten minutes. I regularly customize my FC3 boxes and rework them rather than the lazier nuke and pave method. So... I am not a Windows newbie-to-Linux here.

    The ONLY thing killing Linux on the desktop is Linux. XOrg and XFree86 and their ongoing back and forth pecadillos, KDE's zealot army of moronic children screaming the leetness of their preference, Gnome's less than stellar array of boosters, and both desktops' having little to no clue towards stability and regularity are merely the tip of the iceberg. The neverending foreverwar over what goes in the kernel, the endless bs of how drivers and hardware abstraction should work, the "ooh isn't this cool" phenomenon of distros spreading like mold based on their purveyors' egotistical desire to have some note in the history of Linux... All of this and more is what is killing Linux on the desktop.

    It's like the movie Braveheart. The penguin sallies forth to do battle with the incredible menace and its own supporters backstabbing, squabbling, infighting, and inability to arrive at a common vision and stick with it do it in. Penguin meat anyone?

    --
    If my grammar and spelling are off, I am [distracted/tired/careless] (take your pick)
  4. Re:Hardware Makers by harrkev · · Score: 4, Interesting
    OK so 98% of my userbase uses Windows.
    2 % use Linux.

    I can write Windows drivers for my device and keep 98% of my userbase happy.

    I can write Linux drivers for my device, and keep 2% of my userbase happy.

    If the cost of writing that Linux driver is more than I would make back in profits, why would I ever do it?

    Business decisions......
    Well, you asked...

    Let's assume that you make hardware. You have a lot of competition, and you have 10% of the market. Nobody offers Linux drivers. All of a sudden, you decide to offer the drivers, and your market share goes up to 12%. All of a sudden, Linux has added 20% to your business.

    If you are a monopoly, then you have little to gain. If you are a fringe player, then Linux support can differentiate you from the pack.

    Let's talk another benefit. If a person runs Linux, then there is a 95% probability that they are pretty good at technology. If you offer Linux drivers, all of a sudden you have made a friend .. a friend who may be in a very high position as his company. Or, at the very least, a friend who recommends to his friends/family what type of stuff to buy. This is the type of stuff which may not show up on raw statistics, but can make a real difference.
    --
    "-1 Troll" is the apparently the same as "-1 I disagree with you."
  5. About Time... by Hosiah · · Score: 4, Interesting
    We're finally going to acknowledge it in public, huh? (-:

    But, I'm tired of being treated like I don't exist: Linux "made it" on my desktop years ago, has run for all of our family's needs (internet, chat, email, games, graphics design, programming, and YES office document use too!), will continue to "make it" on our desktops forever. And we're ALL sick of being discussed as if we were unicorns: "Do home Linux desktop users exist? No, that's just a fairy-tale. It's physically impossible to run Linux on a desktop, because it's just a teletype terminal you have to write the kernel from scratch every time you start it and it doesn't even use a monitor and mouse, it uses punched cards instead." This is all bandied about like it was common knowledge, taught at our universities, discussed with great seriousness in the tech publications, and carried as a confirmed opinion amongst many of my fellow Slashdotters, even.

    If you can bear to have your whole reality re-defined, click here: http://www.lynucs.org/ . Behold: Linux desktops! Running on monitors! Note the "taskbar" on the bottom, JustLikeWindows. See the applications open on the desktop, they have a bar at the top with the little "x" thingie to close them and the little box thingie to full-screen them and they use jpg images for wallpaper, JustLikeWindows. Note the scrollbars on the sides of the windows, JustLikeWindows. Note the little icons that you click with the mouse to launch a program or open a file, JustLikeWindows.

    Do you suppose, if they spend all this time making all this software...dozens of different window managers and hundreds of distros...that maybe, somewhere, just maybe, somebody could actually use them for anything, at all, at all?

    So, the real story is, "Linux struggles daily against Microsoft to survive - and even thrive! - but we'd all be better off if there was less fighting in the world.", not "Linux has been killed by Microsoft. Alas, poor Tux, I knew him...almost." Get it right! Discuss us like we're dead, and we're likely to rise up and prove how alive we are!

  6. Re:Not Forever by Vancorps · · Score: 3, Interesting
    I fail to see how web services in any way forced people to go with Windows. I just created a web based Auction application that works whether your are on OS X, any distro of Linux, my XBox, and yeah, most any version of Windows too.

    My point is that web apps free the user from the OS. The OS is still needed and I wasn't suggesting otherwise. The OS however becomes irrelevent when your cell phone can open a web based app just like a desktop with Windows can.

    As for you second statement I believe you are again incorrect. Colleges are where Unix was more or less born. That didn't result in a mass migration. In fact the opposite happened at the same time most probably due to hardware expenses.