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Blizzard Made Me Change My Name

My Azgalor Paladin is running through Stormwind when I get a message from a GM proclaiming that my account is in violation of Blizzard policy and I must change my nickname. I try to find out more information, but I am kicked from the game. I have been CmdrTaco since April, but when I log in, I choose the new name: Violated. This experience has brought up a host of feelings on matters of virtual identity and virtual worlds.

First of all, the reason that my account is in violation is that my name contains a title prefix. It took dozens of inquiries to get that explained. 'Cmdr' is the problem. I'm told that since the game has an internal honor system with titles, my name is not allowed. Never mind the fact that 'Cmdr' is not one of their titles. Never mind that countless other titles abound in the game: Mr, Sir, Sensei. Am I in violation of their policy? Probably. Is the policy stupid, meaningless, or inconsistent? I think so, but that's not really why I'm writing this.

I've been using 'CmdrTaco' online for around a decade now. It predates the existence of this website. It has followed me from game to game, both local, networked, and massive. My only problem with it is that as Slashdot grew in popularity, I started finding places where an impostor has taken it. I was excited when I was able to get it in Warcraft. It's like a warm blanket. It's stupid I know, but it's mine.

But Blizzard chose to take it from me. Now let me be clear: this is certainly their right: They own the dice and the board and the rulebooks, and I only play in their world. But If the US Government told me to change my name... let's say Congress passed a law making it illegal to have a first name that is a verb (Don't laugh, the White House cease and desisted The Onion!) Well I guess 'Rob' would have to go. My friends would still recognize me: I'd still have the same face, address, and social security number. I'd just have a cool new name like "Captain Fantastic Malda". With a name like that, the auto mechanics would never try to rip me off!

In this virtual world, two levels gives me a couple new pieces of armor, and suddenly I am unrecognizable to anyone who may have run an instance with me. In guild chat, I am a total stranger to people I may have chatted with for months. My history with other players has been erased. It almost makes me wish that I spent my first 45 levels ninja looting!

It's not like Blizzard decided to change gameplay dynamics. I spend a lot of time working on the Slashdot moderation system, and I never have any problem changing any "Rule" in the system if I believe it will improve the overall functionality of the whole system. If blizzard wants to make my mace have 5 less DPS and 3 less stamina because it's unbalanced, well I can accept that. Balancing gameplay is really hard. But in a massive multiplayer game, your name is different- that isn't about balance, it's about identity.

A friend of mine actually quit Everquest over a forced name change. His name was Marilyn Hanson and while fighting something he was disconnected without warning. When he returned, his name had been changed to a randomly generated one. When he asked GM, he was told that he could not have celebrity name. When my friend asked who Marilyn Hanson was, the GM could not answer, but instead just said arguing wouldn't matter. My friend quit EQ that day.

I don't think I'll quit WoW over this, but I will take away some lessons. The GM I talked to had a nickname of something like Lathanian. I found this disconcerting. If you were arrested by Officer Snuggles or found guilty by the honorable Judge Lawtron, it's hard to take that seriously. In this case 'Punishment' is being dealt. A real human is wearing a shroud of anonymity and handing out the bitchslap to a total stranger. That really makes the whole experience even more dehumanizing. In a massive virtual world, we're still people.

You don't see names and faces, which is why you'll see a 60 corpse camp a 30. When you don't see the real person on the other side, the tendency is just to forget. You expect it from opposing factions- but it feels different when it's the GM. Personally this is something I struggle with in my work too. You deal with a hundred support requests and it starts becoming abstract. Unreal. Virtual. I doubt it's much different if you work at the support counter at a retail store, but I think it's easier to forget when the only communication is chat.

Second, the GMs at blizzard really have no power. I asked for contact information. For email information. For names. For an appeal. To talk to a supervisor. And the best they would give me was the generic help phone line or a mailing address. Like with a stamp! I was told that almost every question I asked was unanswerable in game. I gave an email address but they never emailed. They wouldn't even tell me what was wrong with my nickname until after a half dozen inquiries of why. You have really no recourse against a GM. That scares me.

Lastly, I didn't really realize that I was so attached to my nickname. It's not because I'm "Famous"- We have a lot of readers, but these days very few actually know who I am. And of those, the percentage of people who play warcraft, and are alliance, and on azgalor... well it is very tiny. As CmdrTaco I probably had a total of 5 people actually recognize my nickname (and nobody ever gave me gold because they read Slashdot!). As Violated, nobody ever will recognize me for my day job. But that's really not what bugs me. I was really attached to my name. This character bounded through Azgalor slaying monsters and meeting new people. Now that character is erased and another character stands in its place. Same armor. Same class. But different somehow. I like my nickname. I wish I had it on every system I used. I'm annoyed that someone else registered my nickname on gmail before I could. It's always the first name I try when a system asks me to create an account. I feel strangely possessive about it. I doubt I'm alone in being attached to a pseudonym. And I feel kind of stupid admitting it.

Anyway, I've said my piece on the subject. And just to be clear, I'm not really mad at Blizzard. I think what they did was needless and inconvenient, but not evil. Their policy may be silly, but I still was in violation of it, so I guess I got what I deserved. But I wonder about others. And not just in Warcraft, on any online forum. I wonder about our attachment to virtual names. And if nothing less, it will make me take changes in Slashdot a little more seriously next time.

16 of 1,691 comments (clear)

  1. front page of course... by Anonymous Coward · · Score: 0, Offtopic

    interesting.. but front page?

  2. Dude! by Dzimas · · Score: 0, Offtopic

    It's just a game. Sometimes it scares me how immersed we've all become in the virtual world -- work, play, and entertainment all seem to intertwine into a tangled pile of bits. My advice might seem strange: Go find a real-world hobby instead. Woodworking, go-kart racing, flying, skiing, filmmaking, scuba diving. They won't give you carpel tunnel syndrome, you'll get your butt out of a chair, and you won't find yourself writing lengthy online editorials about how a game won't let you name yourself after a food. You'll live longer, trust me.

  3. Re:Taco? by Elad+Alon · · Score: 1, Offtopic

    You know what could have prevented that? A 6.8GHz 1TB RAM and 2TB HDD laptop.
    http://hardware.slashdot.org/article.pl?sid=05/09/ 07/1241216&tid=198&tid=184

    --
    News for merdes. Shit that matters.
    Ask me about my sig.
  4. Re:The Real Reason by Breakfast+Pants · · Score: 0, Offtopic

    Just because you already typed it didn't mean you had to post it. Why not rewrite it and fill in the links in the rewritten addition instead of wasting our time. Thanks a lot.

    --

    --

    WHO ATE MY BREAKFAST PANTS?
  5. Yes, but... by Anonymous Coward · · Score: -1, Offtopic

    how does this pertain to Google?

  6. Re:abuse of power by tumbleweedsi · · Score: -1, Offtopic

    So come on... let's all abuse his power?

    I do a lot of charity work and some guy called Martin was nice enough to set up a site called UKrag (http://www.ukrag.net./ I was involved in the forums and even had a role moderating a forum. As it was a phpBB forum I also offered whatever help he needed to keep the thing running and improve it.
    Martin made a bunch of his mates admins and moderators and started getting very controlling about what was said on the forums and would arbitarily delete or mod posts at will.

    So anyway, one day he starts deleting some of my posts where I have pointed out that he should be a little more open with how the financial aspects of the site run and how the moderation policy work... he brushes me under the carpet and hopes the questions will go away.
    I start questioning the moderation policy and start asking for some way of appealing against decisions... my account gets deleted. I know that I should just start my own site but he got there first and has shed loads of user generated content (including my own contributions) which he has decided he now owns.

    Now my point is that this guy, although a great bloke for starting the site in the first place, now owns and runs the sole resource for student fundraisers in the UK. He controls everything and there is no transparancy in what he does.

    If you want to see the site I urge you to go to http://www.ukrag.net/ and have a look for yourselves at the resources that Martin controls with no safeguards at all.

    --
    Be nice, sponsor me: http://jailbreak.ragabonds.org.uk
  7. Re:Taco? by RevAaron · · Score: 0, Offtopic

    Off topic question pertaining to your sig: do you know where I could get a presentation app more suitable for a worker like myself? I hate the idea of defiling myself with a capitalist tool, give me something meant for a worker's hands anyday. Thanks in advance!

    --

    Working toward a usable PDA environment in the spirit of Newton OS: Dynapad
  8. Nerf CmdrTaco! by Anonymous Coward · · Score: -1, Offtopic

    No name. Less life than a Forsaken. Lame.

  9. Re:abuse of power by bit+trollent · · Score: 0, Offtopic

    Hi cmdrtaco,

    Good to see you posting like a mere mortal. I'll try to keep this as respectful as I can.

    It's not like Blizzard decided to change gameplay dynamics. I spend a lot of time working on the Slashdot moderation system, and I never have any problem changing any "Rule" in the system if I believe it will improve the overall functionality of the whole system.

    Please stop banning me from posting. Please stop banning others from posting. More valuble contributers than I have been banned for as few as 2 'bad' comments. Meanwhile the system for determining what is a bad comment is completely broken (I'm sure by now you will have looked at my posting history. Im not the greatest poster on /. but I think an ip ban is a bit over the top).

    I logged in, I stood by my words, and I was banned for what I said. When I read you pontificating on free speech and the evil of arbitrary restrictions it makes me want to laugh and cry. To someone who has been banned from your site you sound like Bill Oreilly yelling about the need to carefully analyze the issues before jumping to conclusions.

    I understand ip banning is necessary among other reasons to prevent crapfloods, but a quick check of the trolltalk sid shows that people who want to crapflood can still do so at will.

    ps: Please don't ban the ip that I am posting this from. I had to ssh to my school to do it and I would feel really bad if I managed to ban my entire college from posting. And you should feel really bad about banning my entire college from posting if that is what you choose to do.

  10. Oh, lord. by slappyjack · · Score: 0, Offtopic

    I love it when people sling around the word "n00b" for no real reason.

    offtopic me now!

  11. Re:Taco? by Anonymous Coward · · Score: -1, Offtopic

    As a software developer, one of the best things I've found a use for in PP is the animation -- animating sequence diagrams (or other interactions of components) step by step is very handy in getting a concept across to people who can't make sense of a static sequence diagram.

    If you have any kind of graphics to present, PP is as good a way as any to present them.

  12. Now if only you could do the same. by Some+Random+Username · · Score: 0, Offtopic

    Spelt is a grain. Spelled is the past tense of spell.

  13. Re:bitchslap by wembley · · Score: 0, Offtopic

    Does anybody want a peanut?

    --

    Share and Enjoy!

  14. Re:Just like when they reject an article on slashd by nickyj · · Score: 0, Offtopic

    Agreed! Even if some simple multiple choice option of some generic descriptions why the article is rejected would be helpful to the submitter when trying to submit again. A pull down or radio buttons can't take that much time from the those who read the submittions.

    I swear that I posted a few stories that were of interest around my office (of those who read slashdot) but the story was rejected minutes after submitttion making me think that it wasn't even read by whomever rejected it.

    --
    Causing Chaos Everywhere,
    Nik J.
    The strange world of a loner, in a populous city, drowning in society
  15. Michael Sims Fired, Joins GNAA by Anonymous Coward · · Score: -1, Offtopic
    Michael Sims Fired, Joins GNAA to Troll Slashdot Full Time

    Michael Sims Fired, Joins GNAA to Troll Slashdot Full Time

    FREMONT, CA (TECHNEWS) - After a heated debate at Slashdot executive
    offices, editor Michael Sims was locked out of the building and departed in a
    tirade of lisping insults, vowing revenge immediately. This morning, industry
    sources revealed that Sims has joined the infamous trolling organization Gay
    Nigger Association of America with the intent of trolling Slashdot
    fulltime.

    In a short phone interview with Technews, Sims asserted that he was calm but
    resolved on his course of action. "The Slashdot editors and I had a
    disagreement," he explained. "I did it all for the users, but they..." he drew
    the syllable out painfully, resting on a case full of Little League trophies
    and certificates of participation from transgendered dating services, "They
    just couldn't take my truth. They were -- babies, just babies, oh, the horror,
    the abomination," he said, before being led away by three white-clad male
    nurses.

    According to Harvard Psychology Professor Arnold Rothstahlberg, "trolling"
    is an internet phenomenon where dissenting users disrupt a site by flooding it
    with absurd or paradoxical information. "It satisfies the primal id," he
    said, chewing on a large, bulbous, phallic black cigar. "To justify themselves
    by forcing their enemies into hysterics. It's a compensatory mechanism much
    like getting back at the kids who beat you up in high school by installing
    Linux and using it to pingflood their XP boxes and Macs."

    Slashdot editor CmdrTaco was reticent to comment. At an interview conducted
    in the crap-filled Ann Arbor bungalow he shares with his wife, to whom he
    proposed over Slashdot, he said, "Well, you know, Slashdot is just a web site.
    Michael should calm down about this. But if he doesn't, our corporate sponsors
    will sue him until he's giving $4 blowjobs on Haight Street."

    From the GNAA corporate headquarters, a mysterious floating island off the
    coast of Newfoundland that few reporters have seen and even fewer have returned
    from with their sexual identities intact, GNAA "Head Programmer" timecop said
    he was glad to have Sims on hand. "From what I've seen of his postings on
    Slashdot," said timecop, "he's a total fag. Which is convenient as all our
    halfops need anal, and I can't handle the drama. That's what's worst about the
    net: the drama."

    Sims has been involved in previous internet firefights, most notably the
    controversy over the censorware.org website in 2001. While Sims alleges that
    the site was his creation that was sabotaged by others, his coworkers disagree.
    Bennett Haselton, security consultant for the "Anarchy Anal" and "Chaos
    Cumshot" websites, said of Sims, "We set up this website, and left him the
    password. We have a disagreement, bam, the website goes down and someone raped
    my two-week-old Labrador puppy with an iPod."

    Slashdot Editor CowboyNeal, who was entangled in a whale net after
    attempting to swim the English channel, spoke fondly of his former coworker.
    "Michael always brought a certain passion to the work, a passion that was
    easily ignited and led to many sweaty sessions in the corporate washroom," he
    said. "I'm not at all surprised he joined an organization of gay niggers. He
    always like something different and unique in his pasta salads."

    Programmer Seth Finkelstein alleges that Sims is "totally unstable" and
    agreed readily to this interview. "Of course, I'm a disinterested observer," he
    said. "But anytime I see that closet psychopath and monkey nut-muncher stealing
    the spotlight from hardworking programmers like myself, I have to speak up, for
    the benefit of the people, of course," he said. Technews reporters were
    permitted to leave the premises only after making a PayPal donation to
    Finkelstein.

    Mike Go

  16. OpenID by VxJasonxV · · Score: 0, Offtopic

    This is an upside to OpenID.
    Nicknames can clash, doesn't matter.

    Because domain names won't.

    Yes, I realize this won't make a difference with WoW, but on the subject of 'identity' in the rest of the web world, this is very applicable.