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Ubuntu On The Business Desktop
rchapman wrote to mention a Mad Penguin story about a consultant who installed Ubuntu on his work PC, and managed to use it for over a month before his boss even noticed. From the article: "This is not a typical review, because you've read enough of those. Instead, lets pretend I'm a typical worker, who just happens to have a soft spot for Open Source software. I want to use Linux, but I have a job to do. The price of Freedom should not be my salary. I don't have time to fiddle, all I care is whether or not it can do what I want, right now. So what do I want out of my system?"
Don't let the /. blurb fool you. The article has as many "damn it didn't work" moments as "woohoo!" moments. Hell, he couldn't even get Evolution connected to Exchange. That right there would be a death blow to any Linux-in-a-Windows environment migration.
Don't be fooled, Linux has a long way to go before being a drop-in replacement for Windows on the desktop.
Buses stop at a bus station
Trains stop at a train station
On my desk there's a workstation....
This is not your average office worker running Linux from his workstation, as if he was like the vast majority of office workers in the world.
"It is a simple fact that most of our clients run Windows 2003 servers and that it's my job to administer those servers..."
It's cool that he could still do that incognito with Ubuntu, but how easy was it really? Let's find out:
On getting the monitors to work: "I had to install the restricted Nvidia drivers and read the official documentation to get both monitors working, but that wouldn't be too troublesome for anyone used to mucking around with their xorg.conf file." Yes, it is Nvidia's fault, but for the uninitiated, "mucking around" in an xorg.conf file sounds scary.
On networking: "So, not exactly a quick and painless set up, but having done it once it would probably only take five minutes or so to do it again... though I'm a little concerned about the practicality of rolling out a large number of Ubuntu clients in an enterprise environment."
On email: "Ubuntu's default e-mail client, Evolution, is supposed to play nice with Outlook. It actually turned out to be very simple to get Evolution to connect to our Exchange server... That's precisely when things started going wrong. Exchange support seemed to be rather buggy and crash prone, and because Evolution is integrated into parts of the desktop, my desktop was soon littered with the burnt, twisted corpses of panel applets and daemons." He had to change a setting on the Exchange server to get things to work correctly.
On remote administration: "There is a bug in pptp-linux that prevents it from negotiating a secure connection after Windows offers to allow an unencrypted connection, but this behavior is easily solved by configuring the RRAS service on Windows Server to only allow encrypted connections."
On the office suite: "It is tempting to treat 'Base', the database application, just like Access. However it is not Access, and lacks many of Access's features. I was particularly chagrined to find it is not possible to import data from a CSV file into a table... If you rely heavily on local database files, and the Form and Report functions of Access, Base probably won't cut it for you."
That's a lot of issues that could scare away, rather than encourage, Windows-based offices from adding Linux boxes to their networks. I would love to read that article and come away thinking that Linux is ready for business, but unless everything gets switched to *nix is appears to be a big hassle to add Linux to the mix. Whether that truly is right or not I don't know, since I'm not that experienced with Linux and because a lot of the problems are with Windows not playing nice and not Linux, but if a PHB reads this article he might swear Linux off entirely. Sure, the Base functionality loss can be fixed with Cedega + Access, but does a manager who's never heard of Linux know that? It looks like Linux is not yet ready for the client side of a business, but at least the atricle outlines where the work for making that happen needs to go.