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Get Out of Voice Menu Pergatory

renx99 writes "I don't know about you, but I hate calling tech support, and the worst if the wait. Paul English felt the same way and has put together a list of shortcuts on how to get to a human quickly. If enough people bypass these phone systems, maybe the big companies will finally get a clue and start providing real customer service again..."

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  1. Re:IVR Guide by v0x0j · · Score: 5, Funny
    Evidently you don't work in customer service. Fed-up, pissed off people are who I don't want to talk to. Also, stupid people are who I don't want to talk to.

    I hear you. I am a doctor, and I just hate talking to sick people. They always whine that something hurts, or even worse - they bleed all over you. Geez, if you want to talk to someone, just make sure that you don't have bones sticking out of you.