Linux Desktop Deployment Postmortems?
duffbeer703 asks: "My employer runs alot of desktop and laptop computers -- something in the neighborhood of 40,000 PCs. Currently they are all Windows 2000 & XP managed by Active Directory and other big, complicated enterprise management tools, all of which can support Linux in one form or another. I'm looking for ways of making Linux (and maybe Unix or even Apple desktops) an option as we replace or add PCs. The problem is, most of the resources that you find online about deploying Linux focuses on server environment, and the articles that I do find about desktop Linux focus on standalone developer workstations, the IBM conversion to Linux (which doesn't seem to have happened) or things like LTSP, that won't integrate well with our infrastructure. Is anyone out there successfully using Linux for regular users? How did it go, and how did your IT and user communities adapt to the new kid on the block?"
Let me state that I love Linux, and I am fortunate enough to be able to use it for my work.
In the past I've been responsible for switching a small company over (circa 150 desktops) from -- what was it now? -- DOS to WIN 3.1, or WIN 3.1 to WIN 95, I forget, I've burned it from my memory. And it was a nightmare. Not cuz it was Windows, cuz we were switching, period. Accounting gave us hell ("what are the cost benefits again?"), users gave me hell ("Time is Money, Y'Know!"), and Super Senior Mgt tweaked me more than once ("If you weren't switching us to this, um, upgrade thing, what is it that you would be doing, hmm?"). Learned an AWFUL lot about wacky boutique Accounting-Inventory-Shipping-Graphics-YouNameIt programs that all ran lovely on the OLD system but had to be bludgeoned into submission on the new.
Not saying you should not upgrade. Not saying Linux is not an upgrade from what you're using (not saying it IS, either; you really need to examine the apps). Just saying that you really need to look at this upgrade from every direction short of Sunday before you dive into the change. There's a large, cold room reserved in the House of Pain for Linux Evangelists who push their companies to make The Switch without having a whole pond worth of ducks in a row.
Good Luck, Bud, and God speed! And better you than me.