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Linux Desktop Email Key to Success

littlepill writes "It looks as though email clients are vital for Linux to succeed in the desktop battle. ZDNet says, "the lack of a powerful email application could hinder the adoption of Linux on the desktop". So, even though Novell's Evolution is one viable and valid product, it seems that there is a clear "message to application vendors to focus on developing a quality email application for the Linux desktop"." I'm unconvinced- I think webmail will soon be replacing client side readers for all but power users.

18 of 478 comments (clear)

  1. E-mail or more? by Anonymous+Brave+Guy · · Score: 5, Insightful

    Do they really mean just e-mail, or do they mean a replacement for Outlook? There are many decent e-mail clients on many platforms, but IME it's the lack of things like calendars and Exchange connectivity that get in the way at the office, and cause things like Thunderbird to be rejected even though there's a Windows version.

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    1. Re:E-mail or more? by Ironsides · · Score: 4, Insightful

      Do they really mean just e-mail, or do they mean a replacement for Outlook?

      Full replacement for outlook, including contact sharing, one central server where everything is stored on, calendar and appointment scheduling and so on. Once they have that, businesses will start adopting it. Assuming it is as usable (for users and administrators) as the current MS Outlook system is.

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    2. Re:E-mail or more? by NardofDoom · · Score: 4, Interesting

      That's also BS. My boss was amazed that, for the first time ever, someone accepted the 'invitations' that get sent out when he schedules meetings in Outlook. Why? Because I was running OS X and Mail opened the event, added it to iCal, and responded to it. I tried the same thing in Thunderbird with the Calendar extension, and it worked the same.

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  2. That can't be it by Daimaou · · Score: 5, Funny

    Windows doesn't have a decent email client either but they seem to be doing okay on the desktop.

  3. Thuderbird Wins...Just Fix The Calendar! by PlayfullyClever · · Score: 5, Insightful

    I've itched about this before as well - Thunderbird very well could blow away Outlook in many organizations, but the CALENDAR *SUCKS* - Sorry, Sunbird sucks more ass than anything that has even sucked ass before. The last time I tried it, it was incapable of recognizing its own calendar files, instead they were opening as plain old text in Mozilla.

    Here's my idea: Ditch flippin Chatzilla. Put a lot of effort towards the calendar.

    The Calendar is one of the big reasons (that I have found) that people stick with Microsoft Outlook.

    It doesn't even have to be the whiz-bang calendar like Outlook has, but it'd be nice if it would actually work worth a crap.

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  4. thunderbird? by 5n3ak3rp1mp · · Score: 4, Informative

    was mozilla thunderbird completely overlooked in this FUD-filled article?

    I second the webmail thing. Before I quit my last windows-dominated job (to try my hand at this full-time), it was common for me to use the IE-based Outlook Web Access client since Outlook itself was often buggier.

    1. Re:thunderbird? by WTBF · · Score: 5, Insightful

      I use Thunderbird as my mail client on my desktop and I think it is great, however it is lacking one big feature: calendar. I know there is Sunbird however it is (IMO) complete rubbish. Outlook may be lacking in some areas, however until thunderbird gets a decent calendar (as well as calendar sharing, todo lists etc) then it will not be suitable for the majority of businesses running Outlook.

  5. Webmail for everyone but power users? Nah. by garcia · · Score: 4, Insightful

    I'm unconvinced- I think webmail will soon be replacing client side readers for all but power users.

    Why? Webmail is slow at times and your Internet connection could be unavailable or only available at intervals. GMail, while great and all, isn't something I'm comfortable with even though I have 100s of labels and filters to make it readable. It's extremely slow on older CPUs and just b/c Google thinks that you don't need the "Folder concept" doesn't mean I don't want that.

    With Webmail I can't get my e-mail to my machine and HOLD IT. I like the feeling that my e-mail is stored on *my* machine. I choose to archive my e-mail at GMail but it's not something I *must* have. In fact, depending on their future choices, I may remove all that e-mail and go back to just having it archived on WORM media.

  6. Prefer thunderbird by viniosity · · Score: 5, Interesting
    I've used both Thunderbird and Evolution extensively. In fact, my company has asked me to recommend a mail client going forward if/when we do switch to linux. Hands down Thunderbird is the winner. Here's why:

    1. Evolution deletes mail by putting it into a virtual folder and hiding the original message in your inbox. This is ok and seamless to the end user UNLESS you happen to also use webmail. In which case your inbox will be cluttered by messages you thought you'd gotten rid of ages ago. The evolution team has flat out refused to address this issue and has been calling this 'not a bug' (which is true) since 2001.

    2. Same as above but for Junk Mail.

    3. Finding unread messages in Evolution is difficult. Sorting in general is more flexible in Thunderbird IMHO.

    4. Thunderbird is cross-platform. From a corporate standpoint this has let me train the entire staff on Thunderbird before installing linux on any workstation. Once linux is installed, they will be using all their familiar apps but without the viruses, spyware, and blue screens of death.

    5. Thunderbird will eventually get calendaring as part of Mozilla Lightning. While that's probably years away, I am patient and hopefuly that this will allow us to eventually get back full exchange-type functionality. Regardless, the calendar is not critical for our office.

    Evolution does have some great features, notably beagle integration which I would love love love to see in Thunderbird. Unfortunately I don't have the needed talent to make that happen..

    I always try really hard to use evolution because of beagle integration and I always end up going back to Thunderbird which I feel is a good enough client to satisfy the typical corporate desktop. At least for small businesses who don't need the calendar.

  7. Evolution by saskboy · · Score: 5, Funny

    I got a chance to use Ximian Evolution once in a Linux computer lab several years ago at University, and I was impressed by how much better it was than Outlook Express, and felt a lot like Outlook. I'm not sure how good it is at the advanced calendar sharing that some offices seem to demand these days, but it strikes me as a worthy successor to Outlook.

    Although I have a feeling it would never be too popular in Kansas.

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  8. Re:HUH? by Intron · · Score: 4, Insightful

    What's wrong with Connector? Evo seems to work as well with Exchange servers as Outlook. I use meetings/calendar all the time.

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  9. Now I RTFA by temojen · · Score: 4, Informative
    Same conclusion now that I see they're confusing email with groupware.

    1. Evolution
    2. Kontact
    3. Thunderbird + Sunbird
  10. Why do we dance around the truth? by grasshoppa · · Score: 5, Insightful

    The key problem to mass adoption of a linux desktop is the lack of proprietary apps on linux.

    For example: I work in the dental industry. We use digital xrays and a computerized practice manager. There are few valid options for a practice manager running on linux, and NO digital xray apps.

    Hence, we use windows.

    I think if you go looking, you will see it's much to same for other industries.

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  11. Re:HUH? by bcshum0 · · Score: 5, Insightful

    ...and that can be fixed with a backend change to decent groupware servers running open protocols. Oh, is that it? Well then, I'll just email the admin of my university and insist that he/she immediately take down that exhange server and replace it. Same goes for the admin at my enormous company, whom I'm sure will be more than happy to make a simple backend change to a decent groupware server from MS exchange, nevermind all the management being dependent on MS products.

    the email clients should conform to the backend that is being used in reality, not the other way around.

  12. Re:An unpopular opinion by RzUpAnmsCwrds · · Score: 5, Insightful

    People just don't know where to look or realize that sometimes, programs like mutt, fetchmail and all the other "do one thing well" programs are a better solution than having a large bloaty email app.

    That kind of bullshit doesn't fly in a corporate environment. Perhaps you've never worked in a corporation that uses groupware effectively.

    And "mutt" being better than Outlook? What are you smoking! 90% of the people in a corporate environment can barely use Outlook - there is no way that you are ever going to get them to use mutt.

    How about things like HTML email, shared calendaring, or any of the other things that you can do with Evolution / Outlook?

    Before you go pissing all over the IS departments of major corporations, you should at least have the courtesy to think why Exchange/Outlook might be so popular:

    - Active Directory integration
    - Single server / desktop program for calendaring, email, contacts, etc.
    - Distribution lists, polls, meeting requests and other features that are simple enough for the typical office user to use
    - Integrated server solution (don't need different programs for IMAP, SMTP, webmail, etc.)
    - Excellent webmail experience using AJAX
    - Contact / Calendar / Task / Mail integration with PocketPC, Palm, and BlackBerry

    After spending multiple hours mucking with different (poorly documented) configuration formats, multiple different daemons, mucking with the DB - it's really clear that Linux just isn't there. Exchange is easier to install, easier to configure, and easier to manage.

  13. Re:An unpopular opinion by Seumas · · Score: 5, Insightful

    How do I set up a meeting, viewing everyone's schedules at a glance, reserving an available room and projector, with mutt?

    What the hell do any of those things have to do with email?!

    I guess that's the one nice thing about working for a UNIX company. Or corporate calendar is a calendar app. Our corporate email is an email app. Our corporate browser is a browser app. Not really any need to combine them all, increasing the concurrent footprint and complexity posing additional stability risks.

  14. Re:Webmail for everyone but power users? Nah. by courtarro · · Score: 4, Interesting
    You're a power user; that's why the editorial made the distinction. I have two close friends who use Gmail and refuse to entertain the idea of checking it using POP with an app like Thunderbird. They love the webmail interface and don't seem to mind setting it as their homepage to facilitate easy checking. Offline browsing used to be a necessity when you paid hourly for internet access, but so many people consider their internet connection a permanent fixture and don't worry about the negatives of downtime or a possible catastrophic host failure that deletes all their archives. Besides, with all the spyware worries and people's distrust of their own computer, non-power users are probably more likely to trust Google or Yahoo with their email data anyway.

    In most cases, I've had a pretty difficult time explaining the POP paradigm to less tech-savvy folks anyway. Before I manage to fix things, they don't understand why their friends are getting bounced emails about "full accounts" when their local inbox in OE is empty. Gmail and other webmail services remove that confusion and additionally provide the feature that the email-checking experience is roughly identical on any machine they use to check their mail. Non-power users simply don't consider it worth the effort to use a local mail reader.

  15. Power users Drive The Desktop by cmholm · · Score: 4, Insightful

    "Only" power users? Power users were the drivers for the bloat of office applications over the last 15 years. If the power users in which ever office environment aren't satisfied with the amount of crap in an application, the word will get around that it's "crippled". Face it, if a mail client doesn't match or exceed Outlook's feature set (minus the security hassles), the closest it'll get to the mass of business desktops is as a bullet point on C/Net.

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