Best Buy Apologizes For 360 Bundles

drScott2 writes "During the launch of the Xbox 360, some Best Buy stores created bundles of Xbox 360s and accessories, and would not sell the Xbox by itself. Thus, if you wanted to buy an Xbox 360 you had to buy the accessories too. The president of Best Buy has officially offered an apology. From the Brian Dunn's letter: 'I'm writing to apologize. While all of us at Best Buy were thrilled to be part of the recent launch of Microsoft's Xbox 360 video game system - one of the most anticipated events in the history of electronic gaming - the launch did not go as we had hoped.'"

Comments

Re:It's So Easy

[Lukano]

If you had actually taken 15 seconds to read the article you would have noticed;

Customers who are unhappy with Xbox 360-related purchases made in November 2005 may return unwanted items for a full refund at any Best Buy store. In addition, if your Xbox 360 purchasing experience did not meet your expectations for any reason, please email us at [email address will be inserted when the letter is posted to the website]. (Employees with information pertinent to our investigation are encouraged to call our Ethics Hot Line instead.)

Re:Amends?

[Lukano]

Again another person who didn't read the article before rushing for a first post;

Customers who are unhappy with Xbox 360-related purchases made in November 2005 may return unwanted items for a full refund at any Best Buy store. In addition, if your Xbox 360 purchasing experience did not meet your expectations for any reason, please email us at [email address will be inserted when the letter is posted to the website]. (Employees with information pertinent to our investigation are encouraged to call our Ethics Hot Line instead.)

Plus

[oskard]

Slashdotted comment board: Written by Starvina on 2005-12-07 20:40:11 Best Buy's are not supposed to do that and I hope the fapers at those stroes that did get in MAJOR TROUBLE! You cannot keep a product from someone b/c they won't buy accesories or the Plan! *hmm* :grin Written by OneSharpMarble on 2005-12-08 09:45:30 Starvina......... r u a guurl? O.o