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50% of HDTV Owners Don't Use HD

Ant writes "Broadband Reports and Techdirt posted The Technology Liberation Front's article that said apparently half of all High Definition Television (HDTV) owners don't actually use the HD capabilities of their set, and nearly a quarter think they are watching high definition video when they actually haven't set it up correctly. Set-top box maker, Scientific Atlanta's survey, noted that HDTV sets will be in approximately 16 million homes across the country by the end of the year."

25 of 677 comments (clear)

  1. I believe it by lewp · · Score: 4, Insightful

    I haven't RTFA (I really should be asleep...), but my experience with my parents backs up the headline. They recently bought one of the new Dell 50" Plasmas and had HD service installed. Their cable system places SD channels in their "normal" slots, and gives them HD versions of the same channels in the 600 range. My parents, being creatures of habit, and not traditionally technology-savvy pretty much can't tell the difference and seem to watch the SD versions of these channels 99% of the time.

    It almost makes me want to cry, but I'm still glad they have it, if only for the week or two a year I visit them :). HD sporting events and Discovery HD Theater are so nice as to be almost completely different experiences from regular television.

    --
    Game... blouses.
    1. Re:I believe it by BenjyD · · Score: 3, Insightful

      Such is the life of the geek. I can't go round to anybody's parents' house without being asked to help with their TV/Computer/DVD/Phone/Broadband. And no matter how many times you explain it, next time you'll be back there again telling them how to do it all over again. My dad now religously records my advice in little lists and keeps them in a folder because I snapped at him after he asked me one too many times.

    2. Re:I believe it by TerminalInsanity · · Score: 5, Insightful

      If he didn't want to pay for it, he shouldn't have poked it.

    3. Re:I believe it by elrous0 · · Score: 3, Insightful
      One of these days he may just present you with a hefty bill and say "Fix it or else..."

      Yeah, and that's the day he's gonna get transfered to the nursing home that's under investigation by the state.

      -Eric

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    4. Re:I believe it by Golias · · Score: 4, Insightful

      Wide-screen HD just might save televised hockey.

      Hockey and soccer are, by far, the worst sports to watch on TV, especially hockey.

      In hockey, all the action you really need to see to follow the game is happening away from the puck. If you can't see pretty much the whole rink at once, it just looks like a bunch of guys randomly skating into each other. On a 4:3 standard def broadcast, they need to stay zoomed in relatively close, or the puck simply disapears from view. (They experimented with digitally highlighting it a few years ago, but most people agreed that it looks pretty stupid.) Once you are zoomed in on two or three players, you can't see much of anything else, even where they are relative to the goal.

      On HD, you can back up. This, along with the wider screen shape, allows you to show about 2/3 of the rink most of the time. It makes a huge difference. It's still not as good as being at the game (unlike football, where watching the TV broadcast can actually be a better experience than being there), but it's a big step up from what it used to be like.

      --

      Information wants to be anthropomorphized.

  2. Great news. by reality-bytes · · Score: 3, Insightful

    This is great news.

    With any luck, very few people will be disappointed when HDCP scales their backup copies to SD for them.

    --
    Ripping an new rectum in the fabric of spacetime.
  3. Not set up properly by ReformedExCon · · Score: 5, Insightful

    This is one of those areas where OEMs and service providers are incredibly stupid.

    The high definition should be enabled by default. The broadcasts should be in high definition by default.

    It's not the customers' fault that they don't use these features, it's the technology and content providers' fault for not making those features seamless.

    I've always felt the goal of technology was to become as unintrusive as possible. Making things that "just work" without fiddling or even minimal setup is one way to make technology invisible.

    --
    Jesus saved me from my past. He can save you as well.
    1. Re:Not set up properly by ReformedExCon · · Score: 3, Insightful

      Why should it be more difficult than plugging in one wire from the wall to the television?

      If a box is required to descramble the signal, why should it require more than one wire from the wall to the box and one more wire to the television?

      These things should be simple that anyone can do it. Blaming confusing technology on the user is useless. The confusing technology is that way because the designers didn't find a way to make it any easier. That is the designers' fault.

      --
      Jesus saved me from my past. He can save you as well.
    2. Re:Not set up properly by JiveDog · · Score: 2, Insightful

      Thank you! It's because of myopic people like you that I will always have a job as a usability expert. Bravo for speaking like a true geek with no regard for how the other 98% of the world sees technology. This problem exists because of people like you.

    3. Re:Not set up properly by drsquare · · Score: 4, Insightful

      They are too dumb to realize that in order to get HDTV you need to get digital cable and watch certain channels. A lot of them also fuck up their AV wiring and don't use the component or HDMI cables necessary to get things really working properly.

      I don't know what the fuck any of that means, this whole article is a mystery to me. HDMI? DVI? WTF? No wonder no-one can set it up properly. I thought the whole point of technology was that it made things easier? All you TV geeks should learn some things about user friendliness from Apple/Google.

      There's nothing easy about learning ten thousand acronyms and five hundred cables. If the people who made TVs made kettles you'd need twelve different cables and a degree in water-boiling technology just to make a cup of tea.

      Seriously, this is the kind of shit we need to teach in schools that we aren't. Setting up standard A/V equipment is a skill people need to have, and only geeky people ever learn it properly.

      Standard? I thought we were talking about HDTV? That's not standard by any stretch of the imagination. I don't see why you can't just plug the TV into the power socket, plug in the aerial and switch on. That should be it. It's not the users fault that the manufacturers insist in making things as convoluted as possible.

      If you need schools to teach people how to set up TVs then they're clearly too complicated.

      There was actually another study recently, don't know how good it was, that showed that people couldn't tell which TVs were HD and which ones were not. Someone should test that a bit more and see if it's because of bad eyesight or whatever.

      Or maybe HDTV is just overrated by TV manufacturers who want to scam people out of thousands of pounds for unwanted technologies. My TV is 14", I doubt I'd get much of a better viewing experience with a slightly higher resolution. We're not all dot-com millionaires with 50" plasma screens on the walls of our penthouse apartments.

    4. Re:Not set up properly by bigman2003 · · Score: 5, Insightful

      As a middle-aged geek (37) and programmer, I just have too much stuff in my head to pay attention to EVERYTHING that I come across.

      My wife is in charge of switching all of the clocks in the house and car during daylight savings changes. "Is this the one where you hold the button for 5 seconds, or do I have to hit it twice real fast?" that's my question. Honestly, if it were up to me, I would just wait 6 months until the clock was right again- or I would just unplug it at exactly midnight.

      The REAL geek solution is to have clocks that synchonize themselves. (Computers/cell phones)

      On the other hand, my cable TV system is just too damn complicated. I've got a Moxie system (don't know who makes it...don't care it's a cable box and DVR in High-Def). It works well, but there are a lot of things that take too long to do. Not that it was designed poorly, but it just does A LOT of stuff. I let my daughter take care of that. She cares enough about it to actually make it work, so does my wife.

      I'm the idiot who has to give up the remote control, because I fuck it up each time. There are so damn many buttons, that I can never find things like 'info' or 'back'. So I end up watching a lot of fashion, and decorating shows, or whatever my wife or daughter want to watch.

      Oh well...if I really cared enough, I could figure this stuff out. But I spend my whole work day figuring technical stuff out, and by the time I come home I don't want to do it anymore.

      And no, I NEVER read the manual, or any on-screen instructions. Not because I feel I am too smart, or just above such things. Just because I really don't care if I get to use every feature...

      On the other hand though- I've got a fairly complex camera, and I know how to use every feature of that. I've memorized just about every menu. Because I want to use it. I've made my choices on what I find important, and what I'm willing to ignore. You have to do that in today's world when we are surrounded by so much tech.

      So I can understand people who just don't want to learn new things. It isn't always stupidity...maybe they just have other stuff going on in their head.

      --
      No reason to lie.
    5. Re:Not set up properly by hackstraw · · Score: 2, Insightful

      As a middle-aged geek (37) and programmer, I just have too much stuff in my head to pay attention to EVERYTHING that I come across.

      I'm about the same age, and I will concur with this statement.

      Overall, I have been very disappointed in much of today's technology recently, something like the past 10 years or so.

      It kills me that in 2005, I still have to be a complete geek and know bunches of stuff just to get things like surround sound (which I gave up on) and HDTV to work correctly.

      Surround sound was screwed up at the beginning when it came out in the mid '70s. It was a hack that used a standard stereo soundtrack and snuck in secret encoding like those red decoders you get in cereal. The information that was completely in phase between the channels was interpreted as a center channel signal, and the completely out of phase information was thrown in mono to the surround speakers. So, if I hook up my TV to surround receiver, I get anything from a mono signal only going to the center speaker, which can change at ads or vice versa, or worse I get a program that was intended to just be stereo, and it mysteriously floats around the speakers because of the misinterpretation of surround information. I can fix it by adjusting the receiver to be in surround or stereo, but then I do something stupid like change the channel and the encoding is wrong again. Then you have DTS signals that you can get in audio or on video. That sounds excellent, much better than Dolby Digital. If you cant tell the difference between a typical MP3 and an ogg, then it doesn't matter for you, but DD and MP3 is bad in the mid to high range. Sounds dull, and not as bright and lively as DTS or ogg (vorbis, another beef with the container and codec game). Anyway, DTS signals are some kind of hack of two channel data, or something I don't know, but some DVD players, computer programs, and receivers have difficulty detecting the hack and send nice white or pink noise sounding stuff to your ears. Thanks.

      Now, with HDTV. Give me a break here. There is DLP, Plasma, LCD, rear projection, standard tube, of course in 4:3 format and 16:9. Now the information sent to your TV is a mystery. DVDs can be 4:3 or 16:9, or sometimes they are 4:3 that are morphed down to 2.35:1 with about 1/2 of the screen as black bars. With the last format, you adjust your 16:9 TV to "zoom", and you miss a little of the "widescreen" information on your widescreen tv. It just just as black bared on a 4:3 TV (I did this the other night with Wargames DVD). Now there is standard 4:3 content where you can choose to put your tv into regular mode where there is black (or worse grey) bars on the left and right side. Or you can do the "wide zoom" which stretches and zooms into the signal to cut off the top and bottom a little and stretches everything which looks a little funny on people's faces. Or you could cut off their heads with the "zoom" feature, but maintain the faces proportion (minus the top of their head). Then if you get HDTV signal, you cannot adjust the zoom, wide zoom stuff, it is done for you. Thank god! But some channels like ESPNHD put nifty bars on the side of your screen to let you know your watching HDTV widescreen stuff with a pretty curtain around the 4:3 content. Then there is TNT which wrongly sends either stretched stuff or correct stuff to the TV.

      That is not to mention the component, composite, DVI, or HDMI video connectors or the standard RCA, SPDIF that comes in optical and RCA looking digital varieties, or even balanced XLR cables.

      Give me a fucking break. I'm a geek and I actually know what this shit means, but how the fuck is someone "normal" supposed to know or care? With my car, I pick the right grade of gas, which doesn't really matter, they will all work (except diesel), and I have to change the fluids in it every couple of months, but that hasn't changed much for over 50 years.

      To watch TV and/or listen to music, you have to be an electrical engineer, and then the stuff stil

    6. Re:Not set up properly by Anonymous Coward · · Score: 1, Insightful

      You spent HOW much to watch tv?

      Someone kill me if I ever get to that point.

  4. It's because there's nothing on! by pair-a-noyd · · Score: 4, Insightful

    There are not many channels either on satellite or cable that have TRUE HD content.

    MOST of it is just stretched to fit and looks like crap.
    I have a friend that has a HDTV and satellite and there's a demo channel that plays some very impressive demos, they blow your mind. When you switch from that to other "HD" channels you can tell that the content was not filmed in HD..

    What's the point of having an HDTV?? There's just not enough content out there to warrant dropping the bucks on the bling. It's status and ego. As for usability, it's not very usable. Not yet anyway..

    I plan to wait a few years and use what I have until it breaks beyond my ability to repair it. By then HD content may have taken off and the price of the sets will be much more affordable.

    But for now, I can go to Wally World and pick up a nice 27" CRT set with multiple inputs for $150 that will last me 10 years or more.

    My recommendation is to wait a while before jumping onboard the HDTV bandwagon.
    Save your bucks and let the tech improve and prices to come down.

    1. Re:It's because there's nothing on! by Anonymous Coward · · Score: 0, Insightful

      i think it's awesome when those without HDTV try to say that there's "nothing on" and that its just a status symbol

      watch an NFL game in HD, then try to go back to normal

      i know you're probably a geek who hates sports and watches bill nye the science guy (not available in hd right now), but please.... HD doesnt cost a lot of money and is very, very worth it

  5. My HDTV was purchased for DVDs by Shivetya · · Score: 2, Insightful

    I had no other concern in my purchase. It is 16:9 and it has the ability to support HDTV provided I buy the receiver. I've talked with others who have one for the same purpose. The last part is one of the major reasons people don't use HD. Who wants to buy a special receiver?

    Once all sets come with it built in then perhaps people will use it.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
  6. Large LCD users by cciRRus · · Score: 1, Insightful

    This news reminds me of the people who use 17" and 19" LCD monitors but the LCDs operate at only 1024x768.

    --
    w00t
  7. f'in DUH! by ph4s3 · · Score: 3, Insightful

    Who is supposed to be shocked at this? My family can't even figure out how to watch the TV in the correct aspect ratio on their widescreen non-HD TV. What's worse is that they don't even know that it is the WRONG aspect ratio, despite the short fat people on their screen that were previously tall and skinny. Oh wait. My dad knows. But he doesn't like the gray bars on the sides when it is in the correct aspect ratio. FFS. I swear.

    Depending on consumers to do anything right is idiotic. It's why they're so easy to sell to in the first place.

  8. Re:Do many people *really* care about HDTV by ObsessiveMathsFreak · · Score: 4, Insightful

    I'm not trolling , but does anyone really care enough about HDTV to
    fork out huge wads of cash on a new set?


    Personally, I would have to say no. I really don't care about HDTV.

    Now I'm a classic geek. I like my tech. I like what works. I like what's practical. I don't like chrome and cruft, and I'm generally able to tell an overpriced, overhyped product from a reasonable, practical one.

    This isn't an innate talent or state of being. I've been burned by the gaming industry too many times in my youth and as a result have developed a healty skepticism when it comes to flashy new tech.

    I've seen HDTV. It looks better, but I really don't care very much. I might like the view better, but I'm not paying current prices for it. I'm still quite happy with my old CRT's resolution. That is, when I'm even watching it anymore.

    For me, HDTV is a solution looking for a problem. A very expensive one at that.

    --
    May the Maths Be with you!
  9. The Blind Will Wait Many Years by Ka+D'Argo · · Score: 3, Insightful
    I dunno what it is, but stuff like HD or really "good" audio quality (we're talking the best there is) I cannot really tell a difference. It looks the same to me, visually. I'm sure on some level there is a technical aspect that is higher quality than the current standard but it's not "there" enough for the average person to see it unless you know what you're looking for.

    The only reason I'd update to a HD tv set is if every channel in my digital cable package (400+) required HD to watch. As long as there is a large cable package that does not require HD I will use that. I refuse to go drop several hundred dollars, if not much more, for a HD set.

    Remember when CD's first came out and having a cd player was the new rave? Yea well I was the guy still buying cassettes, and hunting them down as stores kept keeping their cassette isle smaller and smaller. Remember when DVD's went mainstream? I kept using VHS, it was cheaper and I already had my favorite stuff on VHS.

    Oh and, I don't want to start a flame thing but this is my opinion, I dislike Wide Screen. I know WS shows more picture per screen and is a slightly higher quality, I know this is the current standard for filming shit and has been for a few years. I can take a screen shot from Lord of the Ring's comparisons and I hate how the heads are "cut off". Sure it's stretching the image to fit my screen, and in WS you gain more length wise than you do height but if I can see the full persons head and shit in the frame vs say, some extra scenery footage I'd take the full head shots any day.

    The real radical opinion is, well, I paid for a 35 inch screen. Using WS I am "gaining" extra footage on the sides but at the same time I'm losing over 5+ inches from the top and bottom. That's like a rather large percentage of 35 being wasted by black blank space not being used. Maybe tv's grow on tree's for some people but not everyone can afford to drop $200-300 for a nice sized tv. (Not that it destroys the tv or anything but if I pay for 35 inch I want all 35 inches to be used).

    --
    Aw Frell this
  10. Tuners and televisions? by vidarlo · · Score: 2, Insightful

    There really should be 2-way communication, so that the tuner knows if it is talking with a HDTV. If it is, it should pick a HDTV version of the channel. Of course, this means the tuner has to know that the two channels are the same content... Whilst this might be a challenge, it is certainly relatively trivial to employ. Also, seller should inform customers that they might have to select the channels manually...

  11. Doesn't surprise me either by Peregr1n · · Score: 2, Insightful

    It's just the same with surround sound - I know so many people who have shelled out for full 5.1 or 8.1 speaker sets but due to amateur wiring are really just listening to stereo.

    To be fair, it still sounds a little better than two speakers due to the number of speakers, even though they're all pumping out the same signal. I imagine a similar thing applies to HDTV - even if the resolution is no higher, the mere fact that HDTVs are newer, clearer and have great contrast will probably mean the picture looks nicer; hence these people being convinced they're watching a HDTV signal.

    Bless.

  12. I'm suprised 50% actually have HD by pavera · · Score: 4, Insightful

    I own 2 HDTV sets, and I don't have HD programming at all. I use them to watch movies (for the 16x9 more than the high def, as dvd's aren't high def). My parents have an HDTV and they have the HD package from DirecTV, my friend has the HD package from Comcast, and another friend has dish networks HD package... In short they all suck. I refuse to pay an extra $20-50/mo for 10 extra channels that say they are "HD" channels and only actually broadcast HD maybe 20% of the time.

    The worst is ESPN HD, 90% of the stuff they show on that channel is standard def, and just to rub it in your face the fill up the rest of the 16x9 screen with banners proclaiming ESPN HD! It's such a rip off. On the DirecTV HD package only 2 channels broadcast in HD more than half the time, Discovery HD and HDNET, Unfortunately, I'd say 50% of Discovery HD's programming from what I've seen is pictures of birds and flowers, no actual content, just a glorified screen saver.

    In short, I'm suprised 50% of HDTV owners are actually wasting their money for a few channels that once in a while broadcast HD shows. Bring the content to HD, and more people will subscribe... Of course the networks won't have that, cause they're afraid of piracy, so until all the TVs are locked down there won't be any content....

    I still feel my TVs were worth the money just for watching movies, with a good DVD player, good surround sound, good cables everywhere, watching a movie in my basement is just as engaging as watching it at the theater.. and I don't have to worry about gum stuck to my shoes or the inevitable jerk in the row behind me that refuses to shut up (or that brought his 1 year old to a 10pm showing, and wonders why the kid won't stop screaming).

  13. Re:Not set up properly - HOGWASH by sInTaKs.dg · · Score: 2, Insightful

    Fear-based apathy and laziness. Technology is always cumbersome in it's infancy. Think it was easy the first time these people drove a car? How about operated a microwave? My dad used to cuss the microwave daily. "Damn new-fangled gadgets." Now he's a pro. Technology should work for us, yes. However, these so-called "challenging" technologies are not that difficult. There's nothing worse than someone who won't do something technical for themselves because either they fear it or "I can't understand this stuff." Excuses. Take setting up an HDTV. Is this really a difficult process? Cables are provided. Picture-laden instructions show you where to connect them. The channels you are supposed to view are labeled "HD" in the name. Come on... we are supposed to be intelligent adults here. Remember the toy you had as a child where you put the triangle into the triangle shaped hole? Are people really sitting around scratching their heads trying to put a component cable into an hdmi port? The truth is people want their cake and eat it too. "I want HD, but just make it work for me." Ah the consumer mentality. This attitude in general really just sucks. Of course this is all just my opinion.

  14. Re:See how wide it is? That's the HDTV working by thrillseeker · · Score: 4, Insightful
    My girlfriend's (no kidding) father ... is the very definition of more money than sense.

    Marry her!