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eBay Slammed Over Levels of Fraud
Dynamoo writes "The BBC is reporting that companies and law enforcement agencies are becoming increasing frustrated and concerned at the high amount of fraud at eBay. There are reports that it can take two months for eBay to pass details to fraud investigators, and that even for companies with a 'special relationship' with eBay it can take 5 days for fraudulent auctions to be shut down. From the article: 'With all the amount of profits that eBay makes, then there is ample scope for additional staff. Frankly, it is totally unsatisfactory.'"
You spell like an AOL using 14 year old girl and your intelligence reflects that also.
I said that under the assumption that Google would have a better protection for buyers.
My work here is dung.
EBay couldn't care less about obvious fraud, clearly violating their policies. Their suspensions must be for people who refuse to pay the fraudsters, because they don't suspend the wrong-doers. Interfering with their bottom line is the only crime they abhor.
For example, a listing from a seller stating that in addition to PayPal he accepts regular crfedit card charges, no mention of extra charges for accepting Visa, which would violate EBay and Visa policy (not to mention being illegal in some states, I believe).
Followed by a letter in the winning bid demanding extra fees if payment is made by credit card.
Followed by a reply citing Visa and EBay policy.
Following a letter that buyer couldn't care less about policy.
Followed by my filing of complaints with EBay, with messages and headers, not one of which was ever responded to, for each of his violations.
Followed by more such nonsense from the seller.
Followed by complaints to seller's credit card processor that he is violating Visa pollicy. Unlike EBay, the card processor (unlike PayPal, which is why I do not use PayPal) takes it seriously and directs me to go ahead and pay and they will suspend payment until the percentage is refunded.
So the seller now claims the item has been broken and is no longer shippable and cancels my payment entirely, but simultaneously files complaints with EBay that I refused to buy the item. I have been promptly supplying all the emails to EBay with headers in clearly-justified complaints, which they completely ignored.
A strike is issued against me even though I first lodged complaint and answered complaints with evidence that the seller refused to sell, and the seller continues to sell items under the same illegal/fraudulent terms and conditions, because EBay only cares about the bottom line.
And EBay considers me the problem, despite a preponderance of evidence to the contrary, and the seller is no doubt here complaining about how flakey buyers are, not buying when they bid, backed up by you, his coconspirators at EBay. Buyers at EBay should all be sheep as apparently so many are.
You are the criminals that make the internet a worse place. You have no respect even for your own policy when a buyer tries to simply hold a seller to the terms of sale. You encourage the fraudulent seller.
1. The case has nothing to do with EU. Does EBay expect to cite EU law to contradict US law, Visa policy, and EBay's own policy? If ignorance could be presumed in such a response, it would be laughable. 2. As I said before, I sent the email with the headers on multiple occasions following the instructions on the website to the letter, which claimed a response within 48 hours, but that was also fraudulent, as they never responded to any. You are lying, ignorant, or both about EBay's response. The EBay web site was also lying. They do not respond to the normal factual complaints of buyers like myself. 3. When I have followed policy and have lots of email to back it up and there was no improper action by me, there should be no question. There was no question for the credit card processor and I only sent him a fraction of the evidence I sent EBay, but they are a credible business whereas EBay is not. 4. Only a coconspirator would so-completely ignore the preponderance of evidence. As others have said, why would we expect EBay to behave otherwise, when they apparently have no interest in ever siding with a buyer against a fraudulent seller.