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Cell Phone CEOs Marked For Phone Cloning

Saint Aardvark writes "When Sarah Drummond got back from Israel, she found a cell phone bill for more than $12,000. She contacted her cell phone provider to let them know that someone had stolen her phone, but they weren't interested in helping her and told her she'd have to pay. In preparing for small claims court, she and her partner found out that not only does her company have the ability to spot unusual activity on a cell phone account, the company executives' own phones have been targeted by a group linked to Hezbollah. From the article: 'They were using actually a pretty brilliant psychology. Nobody wants to cut off [CEO] Ted Rogers' phone or any people that are directly under Ted Rogers, so they took their scanners to our building, like our north building, where our senior top, top, top executives are. They took their scanners there and also to Yorkville, where there are a lot of high rollers and like it would be a major PR blunder to shoot first and ask questions later. . . . Nobody wants to shut off Ted. Even if he is calling Iran, Syria, Lebanon, and Kuwait.'"

3 of 255 comments (clear)

  1. Re:This company should be charged... by dadragon · · Score: 5, Informative

    Sounds like just the sort of thing the USA PATRIOT Act was meant to stop, but somehow I doubt that the FBI is going to step in.

    Well, considering the fact that Rogers Wireless is a Canadian company, and as far as I know, doesn't operate in the United States, I'd be deeply disturbed if the FBI stepped in.

    --
    God save our Queen, and Heaven bless The Maple Leaf Forever!
  2. Sounds Fishy I RTFA by puto · · Score: 5, Informative

    Ad nausea, I work for a large cell carrier.

    I investigate these types of charges on a weekly basis. And when something like this happens, we investigate and write off all the charges no problem.

    I am sure her phone was stolen. But where was it stolen from? Her house? Her car?

    Note the article said her phone was STOLEN, not cloned, two very different actions.

    More than likely she had it with her. It was stolen and she did not notice it gone. And when she got home she had a huge phone bill.

    If the phone was stolen in her home country, she could have filed a police report, showed it to rogers and they would have written it off.

    If the phone was stolen overseas, when she noticed it gone, should have immediately called and reported in.

    As someone who travels internationally, I tend to keep the phone with me on trips. Most people do. The article is very light on these details.

    If it was a GSM phone they generally need access to the phone and have to grab and clone the sim. So physical access is needed for the device.

    The article mentions that the owners of rogers got scanned and cloned. When was it, soounds like they used TDMA phones, which was probably a few years back when it happened.

    Rogers is GSM and I would imagine the pres and his execs would have using gsm for at least 2 if not three years for now.

    I googled for info on this and could not find any article about the CEO of rogers being cloned.

    A lot of times the maids in hotles, cruise ships, will use the customers phones when they are not around. That is why if you leave a phone in a room that is not your own, lock it, hide the sim. Battery in a different place. Little personal responsibility.

    So I think before we pass judgment we should get the rest of the story.

    Puto

    --
    The Revolution Will Not Be Televised
  3. Just a stolen phone.. by swmccracken · · Score: 5, Informative

    Firstly, Rogers appears to be running a GSM network, so cloning the phone means NOTHING WHATSOEVER and is actually quite unnecessary -- any 'ol GSM phone will work.

    What you need to clone is the SIM - the little chip that is associated with your number. Stick it in any GSM phone (more or less) and off you go, you have that subscriber's identity.

    While it is possible to clone a SIM, you need access to the SIM and a smart card reader for several hours to crack the encryption. (At least in the earlier SIMs, they may have improved the situation since, I hope so.) This isn't a matter of reading an identification number off, you need to read off the private key from the SIM - something that was supposed to be imposssible but there are weaknesses in certain versions of the encyption algorithm.)

    Anyway, this particular case is not about SIM cloning, merely boring old cellphone being stolen. (It's admitted as such when the article states, "Ms. Drummond quickly determined what had happened: Someone had stolen her phone while she was away. She called Rogers Wireless, which told her there was nothing it could do, and she would have to pay the entire amount".)

    The whole misleading piece about phone cloneing is mostly sensational journalism - it seems some employees claimed that some terrorist groups cloned the CEO of the cellphone's company's cellphone. (And remember that the person at the centre of the story - one Ms Drummond - merely had her phone stolen, a much more boring case.)

    Anyway, Ms Drummond failed to notify her cellphone provider that her cellphone was stolen and then complained that the theif used it. The fraud detection system didn't detect it and it seems she therefore argues that it's not her fault. Even though I'd guess the cellphone company doesn't owe you anything when it comes to detecting fraudlant use of your phone.

    Moral of the story: As soon as you know your SIM is stolen, CONTACT YOUR CELLPHONE COMPANY! They can block outgoing calls on it saving you a lot of money.

    (GSM cellphone companies can also block phone IMEI's - stopping a theif from using that phone in the future - but only do this once the phone is known stolen as it's a real pain to get that undone.)

    If her phone/SIM had been cloned, then yes, the cellphone company would have an issue on its hands. As it is, all that's happened is silly girl didn't report a stolen phone. Happens all the time, nothing to see here, move along.

    Oh, and it's easy for a cellphone company to transfer a number to a new SIM.