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Looking Back at Open Source in 2005

bhmit1 writes "BusinessWeek is reporting on the open source progress in 2005. Their conclusion: "in 2005, the software movement finally gained traction in Corporate America and saw a new influx of VC cash." Has the shift in corporate america really occurred or are activities like the profitability of Red Hat signalling that the CEO's are still holding on to the old way of business?"

18 of 112 comments (clear)

  1. It's about time by jrmcferren · · Score: 5, Funny

    With open source software businesses will be able to save money. Needless to say these cost savings will be passed on to the consumer.

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    1. Re:It's about time by Bert64 · · Score: 4, Insightful

      Training costs are a one-off, and exist because people are trained by repetition, and can't deal with something slightly different..
      Training costs will exist wether you convert to opensource or not, when you upgrade your proprietary software there will also be retraining costs associated.

      Support costs may increase temporarily whenever anything new is introduced, and will settle down once people get used to it. This goes for proprietary software and even hardware too.

      External support costs are likely to decrease, since companies will have to compete with each other to provide OSS support, whereas a proprietary vendor pretty much has a monopoly on support of their own products..

      Conversion costs will also occur in any case under oss or proprietary software, when the upgrade cycle occurs every few years..

      Future conversion/upgrade costs are likely to be much lower, since opensource software typically adheres to standards and is easy to replace with other standards compliant software.

      Open source doesn't force you to upgrade, if you have an external support-provider who is willing to continue supporting a 10 year old version of linux you've no reason to replace it unless you WANT to. On the other hand, support vendors for proprietary software can't provide you any fixes without the original vendor's help.

      To give some insight, i provided a few NAT/Email boxes to a few local businesses in 1997.. These boxes run redhat 4.x and typically sat on a pstn dialup when first installed.. These companies pay every month, and i patch the systems against any security flaws if necessary, and update them to handle new types of network connection (dsl etc).. I also add/remove users etc, if requested..
      These boxes just provide a nat gateway, and email services so users behind the gateway can read their mail.. Aside from a couple of hardware failures (no real issue since everything is backed up) nothing has gone wrong with these machines, and they're still patched up and secure.

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  2. huh by dajobi · · Score: 5, Insightful
    Has the shift in corporate america really occurred or are activities like the profitability of Red Hat signalling that the CEO's are still holding on to the old way of business?

    Old way of business = profit. New way of business = ???

    Seriously that doesn't make sense. Surely Red Hat's profitability indicates that they have a handle on the new way of doing business.

    1. Re:huh by bhmit1 · · Score: 4, Insightful

      You're thinking about the business model of Red Hat itself, which is a good one. I was referring to the business model of the large corporations who seem to be saying "open source is great, where do we buy it from?" Support is a great argument to pay someone else, but that choice frequently backfires. Support organizations make their money by hiring cheap labor and postpone resolving the problem until the customer frequently does it themselves, or blames someone else for the problem. I've seen it happen so often, that I don't understand why managers think support provides a valuable benefit for the cost.

      So the better business model for larger organizations would have a stronger IT organization that has enough capacity to understand the applications they are implementing and provide support internally.

      For smaller organizations, I think they are better served by getting a local resource that they can call for problems and that performs a checkup a few times a year just like that organization would do with legal and accounting services.

      And for the record, I don't think we've crossed the threshold yet, but it's interesting to see what the business types are watching.

  3. This year... by Mathiasdm · · Score: 5, Funny

    Ah, this definitely was the year of desktop Linux and the death of *BSD, the year in which I welcome Linus, our new KDE-loving overlord... Imagine a beowulf cluster of KDE-loving Linuses!

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  4. Be happy, not excited by SilverspurG · · Score: 4, Insightful
    Industry estimates show some $400 million was invested in open-source startups in 2005
    All $400 million? That's enough to buy Bill Gates' lunch, maybe, if he's eating light that day.

    The market is still dubious about open source and for good reason. The big players, the ones pushing around 400 billion dollars, still control the legal avenues and we've seen that the legal avenues are being used in many ways to hedge out the OSS players. If $400 million in VC was invested in OSS startups then it really was venture capital in the truest sense of the term.

    I'm happy to see OSS getting a foot in the door but I'm not going to break out the champagne and glasses until we see some real reform on both the business and political fronts.
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    1. Re:Be happy, not excited by rhsanborn · · Score: 4, Funny

      400 million is almost half a billion in non-US terms too...

    2. Re:Be happy, not excited by DrSkwid · · Score: 4, Informative

      http://en.wikipedia.org/wiki/Billion

      10^12

      The original meaning, established in the 15th century, was "a million of a million" (1,000,000^2, hence the name billion), or 10^12 = 1 000 000 000 000. This system, known in French as the échelle longue ("long scale"), was formerly used in the United Kingdom and is used in most countries where English is not the primary language. 10^12 is referred to as a trillion in the "short scale" system .

      10^9

      In the late 17th century a change was made in the way of writing large numbers. Numbers had been separated into groups of six digits, but at this time the modern grouping of three digits came into use. As a result, a minority of Italian and French scientists began using the word "billion" to mean 10^9 (one thousand million, or 1 000 000 000), and correspondingly redefined trillion and higher numbers to mean powers of one thousand rather than one million. This is known in French as the échelle courte ("short scale") and is now officially used by English-speaking countries, as well as Brazil, Puerto Rico, Turkey and Greece.

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  5. Support is King by JumpingBull · · Score: 5, Insightful

    IBM learned long ago that ongoing support generates a constant revenue stream.

    That lesson was not lost on Novell, Redhat and I believe Ubuntu is following the same path

    I think that we will see the application services and support companies running up the revenue stream. However, it takes talented people to seed this activity; one with a proven track record. I have been told that a VC looks briefly at the business plan, just to see it is thorough, knowing full well that as soon as the business opens it's doors, that plan will change as the prime movers identify the hot market needs.

    So the quality of the people in the enterprise, and their successes is what gathers the most attention from the VC. It is the people that will make or break the business.

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  6. Companies want someone to yell at! by ErichTheRed · · Score: 4, Insightful

    Has the shift in corporate america really occurred or are activities like the profitability of Red Hat signalling that the CEO's are still holding on to the old way of business?

    The reason why open source vendors who act more like "real" companies do well is because corporate IT absolutely demands that they have someone to complain to when everything goes to hell. Imagine you're the CIO of a 25,000 person company who depends on its IT systems to make money. I think you'd be foolish to trust that the crew of experts you hired is going to stick around, and be able to solve any problem that comes up. Sooner or later, something high-profile will die. Who do you call??

    Companies like Red Hat enforce standards in an open source world that really doesn't have very many. They sell RHEL with the promise that you'll get tech support as long as you use their packages and software. That's a compelling argument. One thing I've been impressed with is commercial vendors' ability to call in massive amounts of help when a real emergency occurs. Red Hat, Novell, etc. are capable of that. Even if you have a support agreement with the makers of fooPackage, which happens to be the crucial link in your business process, can they guarantee that they'll work with you as long as it takes to solve a problem. Worse yet, let's say it's a multi-level problem between fooPackage, barPackage and blahPackage. Now you've got "dualing vendors" on your hands all saying "it's not our problem." Not that that doesn't happen in the commercial world, but a commercial OS vendor (Sun, Microsoft, IBM, etc.) is helpful in mediating those fights.

    The Red Hats and the Novells are going to be the ones who finally get a Linux desktop on the market. That's because they'll pick one office suite, tweak the hell out of it, and make it a standard akin to MS Office. Companies want to know that their training dollars aren't going to be wasted. Most users learn one software package to do their jobs, memorize the commands, and will not readily learn anything new. That's what the Linux desktop is up against.

    1. Re:Companies want someone to yell at! by Ironsides · · Score: 4, Informative

      The reason why open source vendors who act more like "real" companies do well is because corporate IT absolutely demands that they have someone to complain to when everything goes to hell. Imagine you're the CIO of a 25,000 person company who depends on its IT systems to make money. I think you'd be foolish to trust that the crew of experts you hired is going to stick around, and be able to solve any problem that comes up. Sooner or later, something high-profile will die. Who do you call??

      Absolutely true. The last place I worked at was willing to buy products at 10x the price, so long as they had garunteed vendor support. Never underestimate how valuable a support contract is when your last parity drive has just failed on your raid and you have no spares left in the building.

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    2. Re:Companies want someone to yell at! by richlv · · Score: 4, Insightful

      we just recently had a "situation" with a big, well known commercial vendor and their "enterprise" system.

      the application supports only ancient operating system. and an unpatched version of it. nobody knows wether there will be a new version that would support something else.

      then, without a warning, a new beta version is released. nobody knows wether this version will support a newer version of chosen operating system. support is silent.

      public download is available. file, sized 1.5gb and containing "multiplatform" in the name. when finally downloaded, turns out, it contains only a version for a single platform. support does not respond to questions about versions/platforms supported (it is in beta already, remember).

      and this is for a bloody PAYING CUSTOMER.

      oh, installation of the software takes some 7 manual steps, each including a lot of obscure prompts and chances to screw something up. from 8 installations at the education lab _none_ is able to finish on the supported platform, there are no error messages. almost each install stalls at a unique point. the best was a finished installation that was unaccessible for unknown reason. of course, software is closed source, so good luck figuring out what is wrong.

      screw big vendors. we have had similar experience with most of them - and problems are either solved inhouse, or we find ways to avoid them.

      I think you'd be foolish to trust that the crew of experts you hired is going to stick around, and be able to solve any problem that comes up.

      well, from my experience that is the only thing you can trust (of course, by designing systems both from technical and personnel viewpoint very carefuly). unless you can make or break their business, big vendors don't give a shit about your problems even if you are a paying customer.

      now, it is somewhat different with all these linux vendors, i assume - you get a support (and, at least at this state, they are interested in solving problems fast and nice) and if the support is unable/unwilling to help you in required time, you can tap into internal resources or look for help elsewhere. i believe that should be a requirement for any serious information system.

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      Rich
  7. Issues with Open Source by Exter-C · · Score: 4, Interesting

    Its a pain that I cannot recommend Linux as an operating system into many of our customers corporate environments simply because the vendor support is still not there. Here is a classic example of issues that I have faced with Linux over the last year. Recommending a customer to go with Linux would have required them to use GFS to keep it supported by Redhat, however there is no Veritas or Legato backup agent for GFS at this point in time which means they would have had issues backing up the file systems or having a system that would have been completely un supported. So we ended up recommending Solaris 10 with Veritas Cluster Server which we knew we could backup using the Legato or Veritas backup software and remain fully supported. The real issue is not that we cant support the product in house but its who does management call when things break which from my experience does not happen too often in a well designed and implemented solution. For linux to really be accepted on a broad scale enterprise offering it must have

    - Fully supported file systems with fully supported backup agents for each system.
    - Vender interoperability. Redhat Enterprise Linux 3 and Enterprise Linux 4. Some commercial applications will not work properly on 4 but will on 3 because of the compiler/libraries they had used to build the code.

    As an open source advocate and someone who believes in the principals of open source things have come a very long way over the last year, but the real linch pins still remain and will remain for some time.

  8. Open Source Innovation by obender · · Score: 4, Interesting
    Is open source just a substitute for the lack of innovation in closed source software? All these applications that are open source are in fact stuff we all know how to implement, it's just a matter of time and effort. We have an operating system, a database, an office suite nothing really new, they were bound to get open sourced. It's quite amazing that these type of applications are still making money in their closed source incarnation after all this years.

    But what about new stuff? Will someone with a really innovative idea open source it from the beginning? And even worse: will we notice?

    I do admit that open source projects have features that commercial projects never bothered to implement (image dumps from video files in VideoLan comes to mind) but I struggle to find something completely new.

    1. Re:Open Source Innovation by Simon+Brooke · · Score: 4, Informative
      Will someone with a really innovative idea open source it from the beginning?




      So nothing very significant, no.



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  9. Re:Really occurred? by Anonymous Coward · · Score: 5, Insightful

    Office suites are a bad idea. MS Office is proof of that; it's the best product in its category, but it still really really sucks.

    I hate comparisons like this. They are so useless. It's like saying the Babylonians were the best mathematicians in their day, but they were really, really stupid. Or the Germans were the best physicists in their day, but they were really, really bad at physics.

    You can gain no insight whatsoever with such a statement.

  10. Good year for Open Source... by ursabear · · Score: 4, Interesting

    I think it was a very good year for Open Source software.

    In 2005, my work projects benefited highly from open source libraries. My testing software would have been very time-consuming to write without open source software. In general, it has saved me quite a bit of time and aggravation.

    In addition, each time I proposed open source as a means of supplying something I needed to use, I didn't need to justify it to the project management types - they understand the power and the value now...

    Perhaps a sea change is occurring that makes it a little more understandable (to corporate types) that the volunteer work of a few benefits the many.

    A big thanks to those who have burned the midnight oil just to provide software for the rest of the world!

  11. Re:Old Way? by bhmit1 · · Score: 4, Interesting

    What the hell does this mean? Are you saying the "new" way of doing business means not achieving profitability?

    It means that corporate america seems to be saying "open source is great, where do we buy it" instead of considering how to adjust their business to better utilize OSS. They seem to be jumping on the latest buzzword or trend without really understanding the value. And the boom of Red Hat seems to be indicating that people are buying OSS rather than buying into the OSS concept. Phrasing it to avoid "shouldn't Red Hat want to make a profit" confusion would have taken a few more brain cells working than I had before the morning sugar rush, sorry.