360 Disc Scratching Serious Problem
Though Microsoft has previously stated that a reported problem where Xbox 360s may be scratching game discs was relatively rare, it's apparently common enough that rental agency GameFly has an official policy on the problem. From Gamasutra: "We have received reports that certain XBOX 360 consoles have caused damage to GameFly videogames. Unfortunately, we have been notified that you recently returned a damaged XBOX 360 game. As a precaution, we have removed all XBOX 360 games from your GameQ. Please contact Microsoft at 1-800-4MY-XBOX. Please do not rent XBOX 360 games until you have resolved this issue. In the future, should GameFly receive XBOX 360 games from you that have been damaged, you will be charged a replacement fee."
Just make a copy of it first, and play the copy inste... ah. silly me.
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All drives can do this when you turn them quickly during highspeed disc reading. It is the same thing that happens when you try to turn a spinning wheel from a cycle.
People should learn not to move their hardware through various positions when using it.
IMO, it's fair enough to request that the loaner replaces the damaged disc, if they are properly informed about it before they rent a game.
-JaL
Because positive stories ("Man very happy with Xbox 360 technical support") don't make good news.
10 PRINT "LOOK AROUND YOU ";
20 GOTO 10
Yeah. Don't you just love how nobody mentions the massive flaws and return rates for the launches of the Playstation 1, the Dreamcast, and the Playstation 2?
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My sources tell me that the discs get scratched when people decide to change the orientation of their XBOX 360 while this disc is spinning. So lets say that they have a game in the XBOX 360, they hit pause and suddenly decide, "I don't like how this thing looks horizontal, let me sit it vertically and see how it looks". During that transition, the spinning disc will actually collide with the tray and cause extreme damage to the disc rendering it useless. Oh and there is also a loud grinding noise.
Anybody stupid enough to damage their game this way probably deserves to pay for the replacement fee as it is. This information has been relayed to me and confirmed by a regional manager at Gamestop and given the number of stores he manages, I'm quite willing to take his word for it.
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...How do you explain to an 11 year old that it sucks now.. but may get better by next year?
You go out and get a baseball and a couple of mitts, and take him to the park and have a catch.
...Rob
The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
Some home insurances might even compensate the destroyed disc, if you claimed it as an accident.
Kids, don't try this at home. Filing a home owner's insurance claim over a $50 game is just plain stupid. Depending on the insurance company's policy, they may count actual dollar amounts, or number of claims. But if you get enough of either or both, you run the risk of getting black-listed. Basically, the insurance company happily pays your claim, then drops you next year. When you go to find new home owner's insurance, every company will ask if you've been dropped in the last five years. Since saying no is fraud, you have to say yes. And they turn you down. No one will give you home owner's insurance. But your mortgage company requires it. So when you can't get it, you're force-placed, meaning the mortgage company goes out and buys a policy for you, then charges you for it. Can you guess how much that will cost compared to your current insurance? File a home owner's insurance claim when your house burns down, or when a drunk driver crashes through the wall and into your living room, or when a hurricane tears the roof off and it rains in your bedroom, not for stupid stuff like this.
Disconnect your television. Do your own research. Draw your own conclusions. They're probably lying. Don't be a sheep.