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Insider Threat

Ben Rothke writes "Thousands of computer security books have been published that deal with every conceivable security issue and technology. But Insider Threat is one of the first to deal with one of the most significant threats to an organizations, namely that of the trusted insider. The problem is that within information technology, many users have far too much access and trust than they should truly have." Read the rest of Ben's review. Insider Threat author Eric Cole and Sandra Ring pages 397 publisher Syngress rating 9 reviewer Ben Rothke ISBN 1597490482 summary Excellent overview of the insider threat to networks and information systems

The retail and gambling sectors have long understood the danger of the insider threat and have built their security frameworks to protect against both the insider and the outsider. Shoplifters are a huge bane to the retail industry, exceeded only by thefts from internal employees behind the registers. The cameras and guards in casinos are looking at both those in front of and behind the gambling tables. Casinos understand quite well that when an employee is spending 40 hours a week at their location dealing with hundreds of thousands of dollars; over time, they will learn where the vulnerabilities and weaknesses are. For a minority of these insiders, they will commit fraud, which is invariably much worse than any activity an outsider could alone carry out.

Insider Threat is mainly a book of real-life events that detail how the insider threat is a problem that affects every organization in every industry. In story after story, the book details how trusted employees will find weaknesses in systems in order to carry out financial or political attacks against their employers. It is the responsibility to the organization to ensure that their infrastructure is designed to detect these insiders and their systems resilient enough to defend against them. This is clearly not a trivial task.

The authors note that the crux of the problem is that many organizations tend to think that once they hire an employee or contractor, that the person is now part of a trusted group of dedicated and loyal employees. Given that many organizations don't perform background checks on their prospective employees, they are placing a significant level of trust in people they barely know. While the vast majority of employees can be trusted and are honest, the danger of the insider threat is that it is the proverbial bad apple that can take down the entire tree. The book details numerous stories of how a single bad employee has caused a company to go out of business.

Part of the problem with the insider threat is that since companies are oblivious to it, they do not have a framework in place to determine when it is happening, and to deal with it when it occurs. With that, when the insider attack does occur, which it invariably will, companies have to scramble to recover. Many times, they are simply unable to recover, as the book details in the cases of Omega Engineering and Barings Bank.

The premise of Insider Threat is that companies that don't have a proactive plan to deal with insider threats will ultimately be a victim of insider threats. The 10 chapters in the book expand on this and provide analysis to each scenario described.

Chapter 1 defines what exactly insider threats are and provides a number of ways to prevent insider threats. The authors note that there is no silver bullet solution or single thing that can be done to prevent and insider threat. The only way to do this is via a comprehensive program that must be developed within the framework of the information security group. Fortunately, all of these things are part of a basic information security program including fundamental topics like security awareness, separation and rotation of duties, least privilege to systems, logging and auditing, and more.

The irony of all of the solutions suggested in chapter one is that not a single one of them is rocket science. All of them are security 101 and don't require any sort of expensive software or hardware. Part of this bitter irony is that companies are oblivious to these insider threats and will spend huge amounts of money to protect against the proverbial evil hacker, being oblivious to the nefarious accounts receivable clerk in the back office that is draining the coffers.

One example the book provides is that many companies feel they are safe because they encrypt data. An excellent idea detailed in chapter two is to set up a sniffer and examine the traffic on the internal network to ensure that the data is indeed encrypted. The reliance on encryption will not work if it is not setup or configured correctly. The only way to know with certainty is to test it and see how it is transmitted over the wire. Many companies will be surprised that data that should be unreadable is being transmitted in the clear.

Some of the suggestions that authors propose will likely ruffle some feathers. Ideas such as restricting Internet, email, IM and web access to a limited number of users may sound absurd to some. But unless there is a compelling business need for a user to have these technologies, they should be prohibited. Not only will the insider threat threshold be lowered, productivity will likely increase also.

The author's also suggest prohibiting iPods or similar devices in a corporate environment. The same device that can store gigabytes of music can also be used to illicitly transfer gigabytes of corporate data.

Insider Threat provides verifiable stories from every industry and sector, be it commercial or government. The challenge of dealing with the insider threat is that it requires most organizations to completely rethink the way they relate to security. It is a challenge that many organizations would prefer to remain obvious to, given the uncomfortable nature of the insider threat. But given that the threats are only getting worse, ignoring them is inviting peril.

The only lacking of the book is that even though it provides a number of countermeasures and suggestions, they are someone scattered and written in an unstructured way. It is hoped that the authors will write a follow-up book that details a thorough methodology and framework for dealing with the insider threat.

Overall, Insider Threat is an important work that should be required reading for every information security professional and technology manager. The issue of the insider threat is real and only getter worse. Those that choose to ignore it are only inviting disaster. Those companies that will put office supplies and coffee under double-lock and key, while doing nothing to contain the insider threat are simply misguided and putting their organization at risk.

Insider Threat is a wake-up call that should revive anyone who doubts the insider threat.

Ben Rothke, CISSP is a New York City based security consultant and the author of Computer Security 20 Things Every Employee Should Know (McGraw-Hill 2006) and can be reached at ben@rothke.com"

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2 of 156 comments (clear)

  1. Re:Very true by TWX · · Score: 2, Informative

    "This book reminded me of another good read, Art of Deception by Kevin D. Mitnick. You would be surprised how easy it is to get information from people."

    No, I wouldn't be surprised. I'm able to figure out any random user's password about 70% of the time just based on their pictures or other obvious habits. Couple that with organizations that give users full local computer administrator access (the bane of any kind of real security) and weak password schemes on remote systems and it's a wonder that there aren't MORE problems than there are.

    I understand why some of the lackadasical policies on security have come to exist; IT departments not responding quickly to user requests for necessary changes in access causes users to fight for access, IT departments' annoyance with having to change user access on a frequent basis causes their own annoyance, and software that requires more access to install or use than should really be necessary all contribute to this problem. It also doesn't help that some of the many business-friendly devices like PDAs use the same conduits that tiny, insecure storage devices like USB Flash Memory use, so people wishing to steal data can do so with ease.

    I do understand why company owners or upper management want to have the ability to have admin-level access; it's easier if they have to fire an IT administrator to be able to set up the account for a new IT adminsitrator, it's easier if they have to provide access to some kind of emergency after-hours IT consultant, and it's just good for the owner to have a key. The trouble is that too many owners decide to use such an account as their own personal account rather than to operate on restricted account and only log in as the SysOp when necessary. I've seen many neophyte Linux users operate as root 24/7, only to be compromised by a trojan, or much more common, break the computer themselves by mistake because they fumbled something that would have been trivial as a user, but catastrophic as root.

    I can't remember the last time that I had to log in as root on my own box; I read logs and have basic hardware management set so my user account can handle it, but I rarely if ever have to change IP addresses or renew a DHCP lease by hand, reboot, or reconfigure anything. When I have to, sudo is my friend, so I don't even have to run a root shell unless I'm going to be spending so much time changing or editing that running a shell makes sense. I'd rather just not take the risk.

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    Do not look into laser with remaining eye.
  2. Re:Too much lockdown costs money too by NeutronCowboy · · Score: 2, Informative

    The problem really isn't the IT Admin. Largely, they implement rules handed down to them by management. In your case (and I have first hand experience of your problem as well), the problem is far more likely to reside with management, who are unable to do a cost-benefit analyis of a given situation. How much could it cost to give you access versus how much does it cost not to give you access? Personally, I try to make this as crystal clear as possible to management, and sometimes, I get through. Sometimes though, I don't. And then I sit on my hands and post to Slashdot.

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    Those who can, do. Those who can't, sue.