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Equipment Suppliers You Can Trust?

Steve Gray asks: "It has happened to all of us at some time or another. You're two weeks from deploying an application, but suddenly your testbed server falls over, and just won't get back up. After fighting with a variety of companies to try and get parts delivered for Tuesday, I'm finding that most companies will stall your order for days for reasons from random extra checks through to migration of lesser known species of Vole, business needs be damned! Who do Slashdot readers turn to when technology goes wrong? Do you trust them to deliver by tommorow, without fail?"

19 of 379 comments (clear)

  1. Two Words: by Anonymous Coward · · Score: 5, Funny

    Duct tape.

    1. Re:Two Words: by TheWanderingHermit · · Score: 4, Funny

      Ah, yes.

      The handyman's secret weapon.

      I keep a roll in a box on the wall, behind a glass panel, with "Break glass in case of emergency" on it. Every 6 months it is checked for stickiness when the fire extinguishers are checked.

    2. Re:Two Words: by shadowbearer · · Score: 4, Funny

      What, no backup roll of tape in case the original roll fails for some weird reason?

        Shame on you :)

      SB

      --
      It's old. The more humans I meet, the more I like my cats. At least they are honest.
    3. Re:Two Words: by dbitter1 · · Score: 4, Funny
      Duct tape: The last refuse of the incompetent.

      Because the competent don't leave it for last.

      --
      For us carnivores, "Sucking the marrow out of life" isn't a transcendentalist philosophy but a practical instruction.
    4. Re:Two Words: by zaxus · · Score: 4, Funny

      Duct tape: The last refuse of the incompetent.

      Refuge : Shelter :: Refuse : Trash.

      I'll leave the decision as to which was appropriate as an exercise to the reader.

      --
      /. zen: Imagine a Beowulf cluster of Beowulf clusters...
    5. Re:Two Words: by TheWanderingHermit · · Score: 4, Funny

      No duct tape on my 'puters

      Yeah, but when the gears slip out of place on several of our Babbage Mark I systems, the only thing that holds the rods in place is duct tape.

      But we've been reading up on a faste and smaller replacement for our Babbage Differential Engines that don't have many moving parts. We might just upgrade to them. They say the new thingies can even interact with some kind of fishing net or something. They say they've replaced the gears with some kind of glass tubes that light up and glow when it's on.

      Oh, and the dog wouldn't chew any asses, except he's well trained. Someone tells him to "Eat my shorts," and he does.

  2. Sony by Xeo+024 · · Score: 5, Funny

    I trust no one but Sony.

    Now there's an honest, reputable, and sincere company!

  3. you could.. by Keruo · · Score: 3, Funny

    always do like NASA, and buy the spare parts you need from ebay

    --
    There are no atheists when recovering from tape backup.
  4. Deliver by "tommorow"? by Fortran+IV · · Score: 4, Funny

    Do you trust them to deliver by tommorow, without fail?

    Heck, I don't even trust them to spell "tomorrow".

    --
    I figure by 2030 or so my 6-digit UID will be something to brag about.
  5. recommendation by Krimsen · · Score: 1, Funny

    It's not just because I work there. . . but we (AnySystem.com) do Sun and we do it well. We have a huge warehouse full to the brim with Sun gear (yes, ancient AND new SunFire) - we do straight sales, as well as leasing, maintenance, hardware and software support and if you look us up on ebay, our reputation is second to none. Please check us out and drop me a line (x122)

    Oh and we're right across the river from Manhattan. Can't beat that with a bat. -Dave x122 (PS> We also do IBM, HP/Compaq, Dell and EMC, but admittedly, our specialty is Sun.. .) </shameless plug>

    1. Re:recommendation by HardCase · · Score: 4, Funny

      Yeah, I get emails from AnySystem because I bought an Ultra 5 from you guys on Ebay. Overpriced does not even begin to describe your prices. I have to admit that the emails start off very exciting, telling me about the great deals that you have to offer, but when it comes down to price, I can't say that paying near original retail for a Sun Blade 100 that's worth, oh, about 50 bucks is very exciting to me (although if somebody pays you, I'm sure it's quite exciting!)

      -h-

  6. Re:When I Worked For People With A Clue... by xski · · Score: 2, Funny

    Gawds. We used to have actual Field Service contracts which guaranteed two hour response time, and that meant someone was on site in two hours, not returning a call within that time.

    Ahh, yes.. Fedex would deliver a box just as the IBM tech was walking through the front door to replace a part BEFORE it had failed completely causing the dreaded down-time.

    Now THAT was Scottish.

    *sigh*

  7. Cutting off half our building to spite our face by Anonymous Coward · · Score: 3, Funny

    failed to reboot after a power failure, cutting off half our building

    So your computer was like propping up some sort of giant guillotine? That's one way to get deadlines met!

  8. Re:Clueless Mistakes by cbreaker · · Score: 2, Funny

    At least you didn't get nailed for it.

    I've had some great jobs and some not-so great jobs. The one I'm at now is in the middle. I have the opportunity to learn some stuff that's not too easy to get a lot of hands-on with while not being a specialist. I trust myself not to f*ck anything, because I am careful, I document, and I have a lot of experience in the field. Unfortunately, a lot of my time is taken up doing "lesser" work because I can't trust the other guys to do things right. I know that in the place I work, I'll get the shaft if something critical (such as a backup) can't be restored, even though the backup system is in place, documented, and easy to maintain. I end up doing a lot of it just to make sure I don't eat the shit for a failure.

    --
    - It's not the Macs I hate. It's Digg users. -
  9. 24x7x365 by weierstrass · · Score: 4, Funny

    365 weeks a year?

    --
    my password really is 'stinkypants'
  10. Re:shameless plug by weierstrass · · Score: 4, Funny

    Did they hire you for your low UID?

    --
    my password really is 'stinkypants'
  11. Re:Local stock of spare parts... by dougmc · · Score: 2, Funny
    In 2001 I broke an engine mount on a 1986 car and there was only 1 of that part left in North America (by computer search anyway.) I had to scrap the car.
    Isn't one all you needed? Couldn't you have had it overnighted to you for a bunch of dollars?

    You may or not be aware, but used car junk yards now keep similar databases, and can find you parts that are sitting on a junked car in another state, and you can have it shipped to you -- for a nice premium, of course, but if you need it, you need it.

    And of course if it's just a motor mount, you can usually improvise. You could probably take another motor mount off the car (assuming they're identical) and bring it to a welder or a machinist who could have worked something out for you.

  12. Re:Massive sympathy. by WebCrapper · · Score: 2, Funny

    A place that I worked at, the sys admin would keep a hiking backpack in his office. When people would ask what it was for, he would say it was for when something went wrong at the office. Everyone always laughed about how he was just ready for the next big one or something.

    This went on for awhile until the new manager decided that he wanted something off of backup instead of being careful. Right in front of the manager, he grabbed his hiking backpack and walked into our MDF with a "See you in 2 days!" He setup an entire camp in the MDF, complete with 1 man tent, sleeping back (ear protection), clothes line between the racks and everything. The only reason he came out was to eat or leak. The manager got the idea and has been more careful ever since. [note: this was a very OLD system that took forever to restore]

  13. Re:McMaster Carr by theonetruekeebler · · Score: 2, Funny
    Let me get this straight---you get parts for your potato guns via FedEx? What ever happened to foraging behind the tool shed? Two questions come to mind:
    (1) How in the hell do you have that kind of time and money on hand?
    (2) Are they still hiring?
    --
    This is not my sandwich.