GameStop To Fill 360 Preorders by February
Gamespot reports that retailer GameStop expects to fill of of its Xbox 360 preorders by the end of February. From the article: "Gamers who thought they were getting the jump on the Xbox 360 shortage by preordering the system from retailers may have unknowingly stung themselves. Some of those who put down money up front for the next-gen console are still without their systems, as Microsoft continues to struggle to keep enough 360s in the channel to satisfy customers."
"if you ever have this happen again or anything like it, ask for the customer service number, take down the name of the person telling you that and file a complaint about them."
No. It's on them to earn my money, and if the company can't be bothered to see for itself whether or not its policies are being enforced, then why should I do their job for them?
Customer service is not a substitute for management.