Washington Post Shuts Down Blog
Billosaur writes "C|Net has an article by Katharine Q. Seelye of The New York Times, which indicates that the Washington Post is having to close one of its blogs, due to 'too many personal attacks, profanity and hate mail directed at the paper's ombudsman.' It seems that Deborah Howell, the newspaper's ombudsman, wrote an article on the Jack Abramoff scandal which elicited a storm of protest and led to readers using profanity and making unprintable comments, which the paper had to take extra care in removing. This was apparently more based on the issue at hand, as the Post's other blogs have not experienced similar problems." What kind of precedent does this set for other mainstream news sites? What we'd consider a normal day around here has to look fairly intimidating to the average newspaper editor. Will this dissuade news sites from blogging in the future?
One of Pogue's observations, which is by no means original, was that this sort of thing is partially driven by anonymity. You can say the meanest, most unreasonable, stupid crap in an e-mail or blog comment, and there are no consequences. If you want, you don't even have to deal with the consequence of a reasoned reply or rebuttal.
The Post could employ some automatic filters to weed out some of the worst offenders, and thus it seems hard to believe their claim that it was requiring two full-time moderators to keep out the blog comments that violated their standards. Either those were some pretty heavy standards that made context such an issue that automated filtering was ineffective, or their web guys are pretty inept.
- Greg
Start a happiness pandemic
First - ever think that the primary job of the ombudsman is to find somebody a Bud when things get bad?
Second - it seems that most of the anger was from a comment that tied Abramoff to both democrats and republicans. Republicans, of course, want to say it's a problem for both sides - the old "Well, don't get mad at us - we were both bad!"
Democrats get mad at that because Abramoff evidently never *directly* gave money to any Democrats. Note the use of the word "directly", since Abramoff's firm *did* give money to some Dems, but nobody's found a Dem that got money right from Abramoff unlike some Repubs.
So now you get one side pissed off because of a percieved inaccuracy (and literally, they are right), and the other side feeling like they have to defend themselves (which they should), and then it's a flame war and OMG! LIKE THE END of the WORLD or something! Oh noes! Teh internets are on FIRE!
Either way, it seems like the Post just didn't handle their filter system. Slashdot and Digg and Kero5hin and a few others have the "self modifying system" - things like "anonymous users get lower views than registered users", "users can label people flamers/spammers/etc". The Post should have put that in first, or just put comments in a separate area so regular readers wouldn't be plagued by Dem and Repub fankids on either side mucking up the issue. Now, they have to throw away the baby with the bathwater (which is too bad, because babies don't like getting thrown into the dumpster. Or so I've heard.)
Of course, that's just my opinion. I could be wrong.
52 Weeks, 52 Religions with John Hummel
But there were also two fundamental problems: (1) The Washington Post has printed demontrable factually incorrect statements concerning Abramoff, a lifelong Republican and key friend/confident of Grover Norquist, giving money to Democrats - which he did not (2) both the WaPo and WaPo.com (note: two different entities) utterly refusing to engage this question any any level. The closest they have come is to admit that their articles were "inartful" - when they were in fact wrong.
It is like the old problem with taking quality surveys: if you take a survey, and then don't do anything, your customers are left angrier than they were before. WaPo.com solicited feedback, received it, and then cold-shouldered its readers. Guess what the reaction was.
sPh