Slashdot Mirror

← Back to Stories (view on slashdot.org)

Best Buy Working Towards Ending Mail-in Rebates

Posted by Zonk on from the customer-service? dept.

chibbie writes "Best Buy is finally working towards ending mail-in rebates by 2007. Rebates will still be around, but you will be able to file them online, and receive your check much quicker. I guess this means Best Buy doesn't hate their customers after all."

3 of 418 comments (clear)

  1. For what it's worth... by Anonymous Coward · · Score: 5, Informative

    I worked as a contractor to establish this system for Best Buy. The end goal is that eventually they'll be able to submit rebate information directly at checkout and skip the process of mail-in forms or going online.

  2. Staples has been doing that... by DraconPern · · Score: 5, Informative

    Staples has been doing the online rebate thing for a really long time. They call it 'Easy Rebate', and it really is easy. And it is going to take BestBuy 2 years to implement it? Give me a break. They are just trying to appease the FTC.

  3. Re:I don't think so. by Skater · · Score: 5, Informative

    It's funny - I always hear these stories about people never getting their rebate, but I've probably done 50 of them over the last 8 years and have always received the rebate. Large or small amount, it doesn't matter who the vendor was, etc. I've always gotten them.

    The one time I had a problem was a free computer game offer, but even that arrived eventually (it might've been 6 months, but I did eventually receive it, and when I called to check on it after waiting 6-8 weeks, they explained the delay and gave me a new expected ship date).

    Personally I don't have a major problem with Best Buy. I generally don't go to them for computer hardware, though; I've got a Microcenter nearby for that. :)