How Well Do Businesses Respond to Phishing Reports?

Posted by Cliff on Saturday January 28, 2006 @12:50PM from the is-abuse@-worth-anything dept.

FuzzyDaddy asks: "When I receive a phishing email, which I find has some new or interesting technique, I will usually forward it to the appropriate abuse department. I recently got one concerning 'my' paypal account (surprising, since I don't have one), which I forwarded to abuse@paypal.com. I received an automated reply telling me to 'please direct all customer service inquires through our website.' I didn't have time to do that, so I let it go. Is paypal being irresponsible, here? Have others on Slashdot been satisfied with their attempts to report Phishing?"

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Paypal security center - "Alert us to fraud" by arb · 2006-01-28 12:55 · Score: 5, Informative

Fake Email/Website (Spoof, Phishing)

Paypal, eBay, Amazon, etc all have pretty good security centres. I am surprised that abuse@paypal.com gave that automated reply, but if you visit their website the security centre is prett yeasy to find. You might not get a personalised response to your report because they get so darn many reports, but they do follow through on all reports.