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Troubled Times at Gateway
conq writes "BusinessWeek has a piece looking at the future of Gateway in the light of the recent announcement of the departure of their CEO. The article revolves around the question: 'Will the sudden departure of Wayne Inouye and a slumping stock price leave the computer maker open to a buyout or takeover?'"
Michael Dell was asked what he would do if he were the CEO of Gateway:
"I'd butcher the cow and have a barbecque for the shareholders."
__ Someday, but not this morning, I'll finally learn to use the preview button.
Can Wayne Inouye Save Gateway? ... Apparently not.
That's hardly true. Gateway's got the most innovative website I've ever seen. Rarely does navigating a site equate to taking a Mensa IQ test. Every other OEM has relatively easy support pages, but Gateway takes the high road, demanding that you improve yourself in order solve whatever problem you may have. Dell, Apple, etc... all represent a "dumbing down" user experience, while Gateway is helping us help ourselves. After all, the smarter we become using their site, the less we will have to use their site at all. This must be working, because after using the site to find drivers, I've given up and vow never to return.