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AOL to Raise Dialup Prices

United Bimmer writes "America Online has announced that it's going to raise the price on dialup users in an attempt to encourage them to upgrade to broadband. The new rates will near $26 a month, already drastically higher than the market norm for dialup access. This will bring the dialup prices to almost the exact same per month as broadband depending on your plan. However through this, they do still offer an unadvertised lower price for those who can't get or don't want broadband can request lower-priced plans, including an unadvertised offering of about $18 with a one-year commitment."

8 of 272 comments (clear)

  1. Re:I thought broadband was their enemy? by AnonymousPrick · · Score: 2, Informative
    My only options appear to be DSL from the phone company or cable internet from the cable company.

    AOL is probably leasing bandwidth from your local telco. As far as I know, AOL doesn't have their own infrastructure.

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  2. Re:I thought broadband was their enemy? by Pentavirate · · Score: 2, Informative

    I saw this article from msn earlier.

    From that article: "We're doing this because a majority of AOL members will be able to get high-speed connections and access the AOL service for this new price," spokeswoman Anne Bentley said Tuesday. "Hopefully it's an encouragement for them to get high-speed connections."

    Although AOL has been shifting its focus to providing free articles, video and other materials on its ad-supported Web sites, the company sees paid broadband accounts as key to making that strategy work.

    AOL believes broadband will help boost usage and hence advertising. According to the Pew Internet and American Life Project, those with broadband at home are 52 percent more likely than dial-up subscribers to use the Internet on a given day, and the typical broadband user spends about 23 percent more time online daily.


    They're basically trying to get more people using high speed connections to get more people online and using their services where they get more money for their services and for advertising. It's just a shift to more of an ad-based revenue stream. Makes sense.

  3. Re:Cool! by Anonymous Coward · · Score: 3, Informative

    "Is this funny or insightful?"

    Moderation +3
        70% Insightful
        30% Funny

    Heaven forbid I be labeled 'informative' for this.

  4. Re:I thought broadband was their enemy? by ePhil_One · · Score: 2, Informative
    Now if the local telco says "go fuck yourself AOL!", I don't know

    For now, the local Telco is forced to sell at a discount. This is the same way Speakweasy and other DSL ISP's work. Nobody runs copper to the home for DSL. Even Verizon is switching to Fiber for the last mile these days.

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  5. Re:DSL = DSlow by Gogogoch · · Score: 2, Informative

    Hmmm...let me see....I have a 3Mbit DSL connection giving me downloads at over 300 kb/sec. Err....yep, that's slow. Jeez, there's hardly any difference between this and the 3kb/sec speed I got with dial-up. You're right - let me cancel straight away - I'm being duped.

    Dude - get this into your techno-head: the difference between dial-up and DSL can be huge to people interested in using the Internet. The physical reality, or layer, is irrelevent to the majority of these people. They got care a rat's ass about the FCC and spectrum usage.

    "I dont think that DSL should even be considered as broadband". In your universe it probably isn't.

  6. Re:Well that's nice of them. by SlackwareGeek · · Score: 4, Informative

    Fewer AOL users... "users" are countable. 'Less' is used when there is an uncountable quantity.

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    -- Slackware Geek
    Do not handicap your children by making their lives easy. - Robert Heinlein
  7. Re:This is ludicrous by Anonymous Coward · · Score: 1, Informative

    > I'm not sure how they do their broadband, but it must be much less expensive than maintaining massive analog dial-up pools.

    The infastructure needed for modem pools is massive and can't easily be consolidated and/or distributed like broadband routing setups. It's like having to maintain a fleet of 20,000 mopeds instead of a dozen big rigs. Broadband just has a bigger economy of scale.

  8. E-mail from AOL - even limited plans changed... by kiddailey · · Score: 2, Informative
    I have an AOL account (as I've mentioned on Slashdot before) that I use almost solely for testing purposes of various content internet content that I create for clients.

    I probably use the account once every three or four months at the most, and I even then I access the AOL network through my own separate broadband ISP account. The only time in the past dozen years I've used it for non-testing for any period of time is when the three hurricanes came through central Florida and I was without my broadband connection for a few days.

    AOL isn't sparing anyone from the price increase. I *was* paying their obscure $4/mo+hourly plan which I considered fair. But, I received the following e-mail from them the other day:

    Dear Member,

    On your next billing date, we will be increasing the monthly fee for your AOL® Limited Plan to $6.95 for 3 hours of online usage. Additional hours will be billed at $2.50 per hour. This price change, our first in over four years, helps us continue to provide you with reliable Internet service including security features, exclusive content, member service and support. Over the past two years, we've spent more than $2 billion to provide the convenience, safety features and reliability you've come to expect from AOL. You continue to get great benefits under your AOL Limited Plan, including:

    The most comprehensive set of automatic online safety tools - all located in one place - to help protect you from identity theft, spyware, and viruses.
    24/7 live customer support by phone, email or Instant Messaging that allows us to be there whenever you need us.
    Access anywhere, anytime to your AOL® Mail, AOL content and your AOL address book from any Internet-connected computer. Even when you're away from home you can get there through www.aol.com, over a dial-up or high-speed connection.
    Help protecting your important files with unlimited storage for digital photos and unlimited email storage.
    Go to AOL Keyword: My Account, or http://bill.aol.com/ on the web to find out your exact billing date and more information about your plan.

    We look forward to continuing to provide you with the best online experience possible--today and in the future. Thanks again for being an AOL member.

    Sincerely,
    The AOL Member Service Team

    As you can read in the letter, they're basically justifying raising my monthly fee for items of their service that I never or rarely use or benefit from: reliable Internet service, security features, exclusive content, member service and support.

    And now they'll be getting $83/year (nearly all of which is pure profit) from me -- a developer trying to support users of their crappy service. I realize it's not a lot, but that doesn't make it feel like less of a ripoff.

    Way to go AOL. You're making it really easy to just give up on you completely.