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SOE CEO Responds To CBS Critiques
CBS's GameCore page continues to follow up with Star Wars Galaxies players on the aftermath of the NGE. Sony Online Entertainment John Smedley has gotten into the act, responding to criticisms leveled at the company in previous GameCore pieces. From the article: ""I'm bent about that one ... As a person, I have zero problem with criticism. I don't have any problem whatsoever with our customers complaining. I think it's perfectly legitimate, and I think it's perfectly legitimate for you guys to have a mailbag with hate mail from Star Wars Galaxies. But of all the mail, that's the one that bothered me because it's filled with a bunch of BS ... There has never been a release by Sony Online Entertainment that has been incomplete.
You chumps didn't even bill for EQ for the first month after "release", it was so fucked up.
... cloth cap, for non EQ players it's beyond an insult, it's a worthless level 1 item out of the hardest (at that time) zone. Why is an endgame zone loot that takes an entire well coordinated raid to beat a level one worthless item? Zone is incomplete. In the next expansion, Vex Thal, the endzone of Shadows of Luclin expansion was incomplete (shocker!). The next major expansion, Planes of Power had it's endzone blocked by SOE for months by an unkillable encounter. 190 well coordinated people failed the Avatar of Earth encounter because well, SOE didn't want anyone in the Plane of Time because ... you guessed, it was incomplete! This encounter should have been trivial with that many people and after SOE "fixed it" it was done by far smaller numbers. Fast forward to the clusterfuck that was the Gates of Discord expansion, another line of incomplete zones, buggy content and al. But at least this time, people got fed up and left. EQ started hemmoraging.
That's only the tip of the iceberg.
The first loot out of Sleeper's Tomb was
Smedley lies. Period. He often lied about many things ingame being fine and working yet they were not. Nothing new for EQ/SWG veterans. He is only on the defensive now because it's not some guild website telling people SOE games suck, but instead a CBS, a reputable news source.
"There has never been a release by Sony Online Entertainment that has been incomplete."
What a crock! I was in the beta, and nobody I knew there thought they were within weeks of ready. It literally didn't come up at all the first day, and none of the advanced professions were playable.
There was a serious disconnect somewhere in that organization that continues in Smedley's statement.