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Breaking Down Barriers to Linux Desktop Adoption

Jane Walker writes to tell us that in a recent interview with SearchOpenSource.com Jono Bacon takes a look at why some of the reasons people give for not switching to Linux might not stand up under closer scrutiny. From the article: "For example, they fault Linux OpenOffice desktops for not having all the features in Microsoft Windows Office, even though few actually use all of the Microsoft stuff. So, in essence, they're saying they want desktops cluttered with unnecessary features."

10 of 821 comments (clear)

  1. Stop and think for a minute by endrue · · Score: 2, Informative

    Normal, everyday people are not going to get as excited about Linux as most of the people here. Other than the price, they are simply not interested in the benefits. However most people will pay through the nose for something as long as it "just works". They don't care if it is Windows or Linux. Can they still email? Can they still write Word documents? That is all that matters and Linux seems to be too much of a hassle (and lets be honest, for Average Joe, it is).

    So in order to sell Linux to Average Joe he must not be able to see the seams. He must be able to do everything and more in OpenOffice that he was able to do in MS Word. Even if he never uses the advanced features - the fact that he knows they are not there makes him think that it is not as good.

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    I meta-moderate because I care.
  2. Re:Um...Incompatibilities? by eldepeche · · Score: 2, Informative

    Um...learn to read? "I couldn't get my non-winmodem or sound card to work" It's NOT a winmodem.

  3. Re:Um...Incompatibilities? by digitalgiblet · · Score: 2, Informative
    "It's been a couple years since I last created a dual-boot system in order to test-drive the latest Linux - probably time to do it again."

    If you just want to take a peek at the current state of Linux, I'd recommend going with a live-cd or dvd distribution like Knoppix or Gnoppix (I'm not putting a link so it will hopefully moderate them getting slashdotted...).

    It's not perfect but the combination of a boot DVD and USB thumb drive is pretty cool. You can pop the thumb drive in the usb and boot from the DVD on different computers, yet have the same environment and all your files, settings, etc.

    I wouldn't try setting up a dual boot until AFTER I was sure I thought the state of Linux was such that I wanted to risk toasting my current OS.

    I have had both good luck and bad over the years creating dual-boots... any where from "no sweat" to "no working OS". Live media distros alleviate that since they don't harm the existing installed OS(es).

  4. Re:Simple answer. by C0rinthian · · Score: 2, Informative
    Why is Firefox doing so well? Easy IE isn't good enough.
    Add one thing to this: Ease of switching. Installing firefox and getting up and running with it is trivial. The last time I tried installing *nix, I spent 2 days trying to get working ATI drivers. Eventually gave up and went back to my XP partition. I can't work in 640x480.
  5. Too many people misunderstand. by Reeses · · Score: 3, Informative

    It's a shame that people in the OpenSource community get so easily worked up when people say they want "unneccessary" features. All it tells me is that no one has taken a really good hard look at Office.

    Office alternatives are never going to unseat office until a few things happen:

    1) The ease of use and development of a databse similar to Access is created. I've used a lot of databases, and none of match up feature-wise to Access. Yes, I know, there's more powerful databases out there, and ones that can do X. But none out there use the native Operating Systems widget set to build applications.

    2) The interoperability of the various Office programs is unmatched. The ability to use a custom Database built in Access to pull information from the corporate server, which then uses Word to display reports, and Excel to put the information into usable formats is currently unmatched, and a bigger "unnecessary feature" than OpenSource developers give it credit for.

    3) A long, hard, cold look needs to be taken at Office. As long as people continue to beleive that Word is "just a word processor" and Excel "just a spreadsheet", and Access is some "database throwback to the 90's" then you're never going to make any headways against office. The Win32 API/OLE/ActiveX/Acronym of the Day combo is a much more powerful set of tools than most people give it credit for.

    4) Hardly anyone buys Office for home. Most of them pirate it from work. As long as work drives their usage of Ofiice, it's going to stay entrenched. As long as companies continue to use the "unneccessary" features of Office, nothing else is going to manage to make a dent.

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    Reeses
  6. Re:Is the lack of drivers... by Horatio_Hellpop · · Score: 2, Informative

    Interesting. I built an XP vanilla box over the weekend, and it took about 15 minutes to get the sound card working. (went to the manufacturer's site, downloaded the driver, double-click, install, done).

    Oh, but nevermind. As previously mentioned, XP "sucks out of the box" for drivers.

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    Frammin' on the jim-jam, frippin' at the krotz!
  7. Top 10 reasons not to use Linux on the desktop: by walterbyrd · · Score: 2, Informative

    1) Software. By far the biggest reason not to use Linux on the desktop. It seems that there are always a few MS applications that many users feel they must have. Dual boot systems, running two computers, or using emulators; are all inadequate solutions. I know lots of people who say they would like to use Linux, but then they wouldn't be able to this particular game, or that particular application. I know there are Linux alternatives to a lot of standard PC software, but it only takes one "must have" app to kill the deal.

    2) Hardware. Since Linux only commands about one quarter of 1% of the desktop market, it stands to reason that hardware manufacturers are not overly concerned with making Linux compatible products. Linux will always lag MS in this area. I don't think I have seen Linux drivers included with any PC hardware. It is possible to put together a Linux box that runs all the hardware you need, but it takes a lot of careful planning. With windows, hardware is not an issue, the OS is typically pre-installed, and any PC hardware comes with windows drivers. You can read right on the box which windows versions will work with the peripheral. With Linux you have to look it up, or guess. Even if a driver does exist, you may have to go all the web to find it, you may also have to compile the driver - which most average users don't want to do.

    3) Cost. Practically all PCs come with MS operating systems installed. PC buyers will never get their money back for those operating systems. Which mean Linux is just an additional expense. You may also have to buy an emulator if you want to run your windows apps, or partition magic if you want to dual boot. Yes, OS-less systems do exist, but none of the majors sell them (Dell, Gateway, Compaq/HP, Apple). Most people don't feel comfortable buying Wal-Mart or no-name PCs.

    4) Performance. Without a GUI, Linux is very fast, and will run with minimum hardware. But, once you run KDE or GNOME, Linux performance is much worse than windows. I know there are other trimmed down GUIs, but they don't generally have the functionality of GNOME or KDE, and certainly don't approach the functionality of Windows or MacOS.

    5) Lack of standards. No standard distribution, no standard interface, no standard way to upgrade, no standard installation for OS, or applications, or drivers. Frankly, no standard anything. Those who like to tinker endlessly consider this an advantage. But, the vast majority of desktop users don't want to endlessly tinker.

    6) Support. Your ISP many allow you to use Linux, but don't expect the level of support a windows user would get - not even close. If a peripheral isn't working correctly, don't expect the hardware manufacturer to you if you are running Linux.

    7) Convenience. With MS, the user can purchase a PC, with OS installed at any department store or electronics store. Applications are also easy to find and install. You never have to wonder if a particular peripheral will work with windows. You don't to search all over the web for drivers. You don't even have to install the OS. With windows you just go to CompUSA and pick up what you need.

    8) Relative reliability. Linux advocates like to say that MS systems are too unreliable. That may have been true, with Windows 9x, but 2000 and XP seem reliable enough.

    9) Available free software. Linux advocates also like to point out all the free applications that come with Linux, but there is tons of free software for Windows, including a lot of the same free applications that Linux advocates are so happy about, like OpenOffice.

    10) Ease of use and installation. Linux is getting better, but still lags MS.

    1. Re:Top 10 reasons not to use Linux on the desktop: by robertjw · · Score: 2, Informative

      1) Software. By far the biggest reason not to use Linux on the desktop.

      True enough, although I anticipate this is going to be less of an issue. As more apps move to web based offerings this will go away for most users. Unfortunately there currently are often apps that users want to use that aren't available for Linux - this makes it difficult for the average user to convert. This is one of the biggest reasons, if not the biggest.

      2) Hardware...With windows, hardware is not an issue, the OS is typically pre-installed, and any PC hardware comes with windows drivers.

      Not true. Linux has very good hardware support for PC hardware. Most of the hardware I've ever tried to use works fine under Linux. I have had at LEAST as much hardware/driver difficulty with my Windows machines as I have with my Linux machines. The biggest difference is that there are people actively working on fixing Linux hardware issues. Many times the hardware vendor is the only entity providing hardware support under Windows and if the hardware is no longer being sold they can drop/minimize their support.

      3) Cost

      When it can be downloaded and installed for free I fail to see how Linux is an additional expense.

      4) Performance... once you run KDE or GNOME, Linux performance is much worse than windows

      Not sure what Linux distro you have been using, but mine under KDE will kick Windows ASS.

      5) Lack of standards.

      Oh yeah, Windows is all about standards. What did I hear today? SIX versions of VISTA. A typical office could easily have three different versions of windows (98, 2000, XP) and God knows how many versions of Office running on their network. Standards don't mean jack and the freedom Linux enjoys are one of it's biggest strengths.

      6) Support.

      Again, I will agree with this one, but it's actually part of an underlying problem. Lack of adoption. If more people were using Linux, more people would support it eliminating it from the list.

      7) Convenience.

      This goes with item 6 on your list. As long as Linux is not widely used by the consumer there won't be consumer outlets that provide software/hardware and support geared specifically to Linux.

      8) Relative reliability.

      While Microsoft has made GREAT strides in reliability since Windows 98 it's still no where near the level of Linux. I have machines that have been up well over a year. My current workstation has been up, as of now, 19 days - which I find is generally a stretch for XP. Only this weekend I was working on a flash project on my Windows machine. Accidently hit the 'sleep' button (that I hadn't disabled yet). When XP tried to recover from sleep mode it blue screened. I wasn't impressed with the reliability at that point.

      9) Available free software. ...there is tons of free software for Windows, including a lot of the same free applications that Linux advocates are so happy about, like OpenOffice.

      This is a good point. The difference is pretty much everything is free for Linux and all the applications come with the distribution. No major manufacturer that I know of is shipping Windows computers with Firefox, Open Office, Gimp and any of the other 100s of FOSS apps that are available for Windows. This takes us back to your items 3 and 7. If I want a free windows app I have to go find it, download it and install it. If I buy the MS Office that's already on my machine it's much more convenient.

      10) Ease of use and installation. Linux is getting better, but still lags MS.

      Use? Maybe. Installation? Absolutely not. Windows is a PITA to install. I don't know which one is 'Easier' but I know that most consumers I'm in contact with couldn't succesfully install either OS.

      Seems to me the whole argument can be boiled down to a couple major points. The Linux user base is too small. If Linux was a major

    2. Re:Top 10 reasons not to use Linux on the desktop: by walterbyrd · · Score: 2, Informative

      "Not true. Linux has very good hardware support for PC hardware. Most of the hardware I've ever tried to use works fine under Linux."

      My experience:

      - My very standard HP Laserjet Series II has never worked with Linux. No problem with any version of windows, or MS-DOS.

      - Even getting a DVD to really work can be a pain with Linux. Hate to even think about a DVD-RW.

      - Scanners are a pain. Those multi-function printer/copier/scanners, almost never work.

      - About 50% of the USA population still uses dial-up, and you can't count on linux to work with a win-modems. Sorry to say, win-modems are the stardard.

      - A lot of drivers that you can find for Linux are crappy, like ATI.

      "Not sure what Linux distro you have been using, but mine under KDE will kick Windows ASS. "

      I have installed several version of Linux side-by-side with several different versions of Windows. In every case, windows has a snappy crisp feel, while the Linux GUI seems a bit sluggish by comparison. Here is a test I often do: open a browser to some web-page, open another window on top the browser, grab the window by the taskbar, shake the window and look for tracing. I usually get some tracing in Linux, but not Windows. Anyway, that's been my experience.

      My version of Linux: Debian 3.1 unstable with IceWM. And please don't recomend another distro. 1) I'm sick to death of Linux advocates giving that as the answer to everything. 2) I've tried several versions of Linux, they all have their different problems. My system AMD 1600+ with 512MB of RAM.

  8. Re:Is the lack of drivers... by Anonymous Coward · · Score: 1, Informative

    How many digital and video cameras can you plug into a Linux box and have them work right away, WITHOUT having to install extra software which may not exist?
    So you don't have to install extra software on a Windows machine to get your digital camera to work? With Linux, I install "gtkam" (an included package in many distributions). I DON'T have to install extra software.

    Once the pictures or videos have somehow gotten into the computer, can I edit them?
    Yes. Photo editing software is quite good on Linux (Gimp). Video editing is not yet very good however, you have a point there.

    Can I plug in a Windows formatted USB or Firewire drive and read/write data?
    Yes.

    How many printers work with Linux where the system recognizes the printer when I plug it in and asks if I want to use this as my default printer?
    Yeah, setting up printers is not that easy in Linux. If the hardware manufacturers wanted to support Linux the same way they want to support Windows and/or Mac OS, this would cease to be a problem.

    What advantage does Linux have if these things cannot be done without having a geek license?
    It's a hell of a lot cheaper, it's easier to install new software (with Debian apt), and there are free equivalents to most expensive applications, all downloadable and installable in the same way. It's pure heaven compared to having to drive down to Best Buy, or pull out your credit card and enter it online whenever you need another software tool, and fighting with each tool to get it installed, only to find out a couple years later that you have to pay for it again to keep it running.

    All in all, Linux is a pretty decent desktop environment, superb for thise with above average technical skills, and those with a limited budget - and frustrating to those that don't want to change, or have oddball hardware that they're emotionally or financially attached to. It has its flaws to be sure, but it's not the "geek only" system you make it out to be.