Personal Ticket Tracking System for Admins?

Posted by Cliff on Tuesday February 28, 2006 @11:45AM from the to-keep-track-of-it-all dept.

sirfunk asks: "I am a student and part-time system admin for a few local businesses. Most of the businesses I work for do not have me come in regularly, I'm sort of on a on-call, fix-it-when-it-breaks schedule. I'm wondering if anyone out there has come across a personal ticket-tracking system, that would allow my businesses to submit tickets with their problems and priority. The primary requirement would be that the user interface (for my businesses) would be very simple. I've checked out Bugzilla and Trac both of them look way overcomplicated for my needs. Any ideas?"

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Good Lord... by Saeed+al-Sahaf · 2006-02-28 11:53 · Score: 0, Troll

Does nobody at all do even a Google search before asking questions here. A ticket tracking system? Hmmm.....

--
"Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
1. Re:Good Lord... by Saeed+al-Sahaf · 2006-02-28 18:16 · Score: 0, Troll
  
  For big orgs with a lot of technical users, RT is fine but for a small simple operation it's hopelessly overcomplicated. He wouldn't find that out without spending a week googling and reading reviews and articles
  Bullshit.
  
  --
  "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck