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How OSS Models Put Vendor Support on Solid Ground

Posted by ryuzaki0 on from the just-add-water dept.

Jane Walker writes "How can vendors offer free enterprise software and be financially strong enough to provide commercial support? It's all about hybrids, says expert Julie Hanna Farris. Find out how to determine if a commercial open source vendor has the chops to support products in the long term."

3 of 45 comments (clear)

  1. in other words by Anonymous Coward · · Score: 1, Funny

    If your business model relies on closed source, open source is not for you. get 'em hooked, make 'em upgrade...

  2. Re:Question. by Bert64 · · Score: 1, Funny

    So sell it to them at around the same price as competing products...
    And when they complain about the cost and come asking for discounts, give them huge discounts :)

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  3. Re:Not quite... by gutnor · · Score: 2, Funny

    In a company I worked for, phone and network uses RJ45 cables.
    It was a pain in the ass to determine if you have to plug your network cable in the socket with label D123-S2, D123-S3, or D123-S4 (for your company laptop). The only way to know for sure that was to go in the basement to check if the cable was physically plug into a switch or a pbx ( or often nowhere )