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Novell Signs Linux Deal with Australian Government

truthsearch writes to tell us ITWire is reporting that Novell has just signed a deal with the Australian government to become an approved supplier of Open Source software and solutions. This deal, believed to be the first of it's kind, "places Novell on the NSW government panel of preferred open source suppliers. This is the first panel contract of its kind by an Australian jurisdiction that contains provisions specific to open source software, giving government agencies and departments formal access to Linux solutions."

24 of 127 comments (clear)

  1. Why don't all governments... by Eightyford · · Score: 5, Insightful

    Why don't all governments switch to Linux? Microsoft's Vista release should be the perfect opportunity for government agencies to get out of this vendor lock-in. What programs are government agencies using that can't run on Linux? Open source word processing on linux should be ready for primetime soon, and until then wordperfect is still available. Any non-activeX web app should not be a problem either.

    I just hope that any new government created is not made with Microsoft SQL and .NET. That would be stupid.

    1. Re:Why don't all governments... by strider44 · · Score: 4, Insightful

      Yeah that's great and all, but my first thought was "Why the hell are they going with a foreign company?" With the departmentalism of government nowadays noone seems to be looking at the bigger picture - if they go for an Australian company they get almost half the money back in tax straight away (in fact they'd get it all, eventually, if you follow the circulation of money), and they don't add to the list of imports. I like Novell and all, but I'm sure there would be some great Australian companies that could do as good a job.

    2. Re:Why don't all governments... by Y2 · · Score: 2, Insightful

      Just today I had someone say to me, "I don't think I can switch to Mac or Linux because my job requires Excel and MS Access." Sixty seconds of research refuted that unreasoned belief, but there's plenty more where it came from.

      --
      "But all your emitter and collector are belong to me!"
    3. Re:Why don't all governments... by dbIII · · Score: 4, Insightful
      "Why the hell are they going with a foreign company?"
      Grass is greener etc. One of the funniest examples was buying Swedish sonar technology for our submarines at the same time the Swedish were buying very similar technology from an Australian company. One of the least funny examples is that failed managers from other countries are considered superior to anyone local, so we keep importing what can only be assumed to be the some of the worst of US management - who then bring over their friends to feast on the corpse of what was once a successful company.
    4. Re:Why don't all governments... by doodlebumm · · Score: 3, Insightful

      Why does it have to look like XP or Vista?

    5. Re:Why don't all governments... by Baricom · · Score: 4, Insightful

      Why does it have to look like XP or Vista? [emphasis in original]

      Because if it doesn't, employees have to be retrained, and retraining incurs significant costs. You have to pay the salaries of both the trainer and the trainees. You have to be accept the decreased productivity of those workers, both during the actual training and for some period after, while they feel their way around the new software. Remember, most Windows and Office users are not technically inclined, so even small changes like renaming a menu option or having a different icon on a button can cause problems. Many users have learned the steps to complete a task, but won't be comfortable doing so if any of the precise steps to follow are changed. Some people can't even cope with the movable toolbars in Office.

      You also have to train the helpdesk or system administration staff to field questions about the new software. If the replacement isn't completely compatible with the original program, then some employee is going to have to convert and/or recreate documents in the new format.

      At first glance, these costs may not seem significant, but for a medium to large company, the loss of productivity adds up to real dollars. The financial incentive is often significant enough that it makes more sense to pay for an upgrade to Office than to switch to the "free" alternative.

      I agree with a poster further up, however...this is an excellent time to cut over to open source if you're a medium or large company. Vista is going to be different enough that it's going to take just as much retraining to get people back to their same levels of productivity.

    6. Re:Why don't all governments... by Hymer · · Score: 2, Insightful

      I do believe that if some enterprising group/company decided to make Linux/OOo look and feel 95%+ like Windows, getting organizations to switch would be a no-brainer.
      So... You are telling us that there has not been any significant difference between NT4 and W2K or W2K and WXP ?
      The difference, as I see it, is so big that one could as well have changed to Linux or Mac OS X.
      --
      DRM ? I think I can Manage my Digital Rights myself... without the help of Intel, Microsoft, Apple and any other commercial organization.

    7. Re:Why don't all governments... by winse · · Score: 2, Insightful

      I don't think they've really succeeded to the point where a company/government can make a seamless transition

      I don't think there could ever be a truly seamless transition. There will be a little pain here and there. For a good example of how to do it though, Novell has good experience. They did internally a couple of years ago and know all of the Gotcha's. As a matter of fact they have ironed out many of these in thier products, making the whole 'Go with Novell for Linux' push more attractive.

      disclaimer: I don't work there . . . anymore.

      --
      this sig is deprecated
  2. why sign... by noopy · · Score: 2, Insightful

    ... when you can download for free?

    1. Re:why sign... by mikerozh · · Score: 5, Insightful

      ... when you can download for free?

      Because you can't download a free support :)

    2. Re:why sign... by vertinox · · Score: 2, Insightful

      why sign a support contract, when you can pay outrageous emergency contractor fees when something breaks?

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    3. Re:why sign... by noopy · · Score: 3, Insightful

      I can't download free support from M$ either, even though I allready paid them.

  3. Overrated by glowworm · · Score: 4, Insightful

    While this is a good thing the summary overstates things a little. It is, in fact, just one department of one state. A mere chink in the armour.

    --
    Orationem pulchram non habens, scribo ista linea in lingua Latina
  4. Re:This could be bad for Linux by smilingman · · Score: 3, Insightful

    I've only used Novell setups a bit, but in my experience, they don't have nearly the functionality or sophistication
    of some of the other Linux configurations out there.

    Also, a little known fact is that NSW used NetWare up until 1999 I believe. That could have had something to do with
    their decision to allow switching.


    SuSE? Not sophisticated or functional? Where have you been?

  5. Finally, Some Justice by Anonymous Coward · · Score: 3, Insightful

    After Microsoft nearly killed Novell by using brutal, unfair, monopolistic tactics, Novell now has a fighting chance to just survive. Finally, there is some justice.

  6. Get it into schools by Freaky+Spook · · Score: 4, Insightful

    I don't know how much the State Government of Victoria wastes on Open Software licencing with MS. For the cost of a CD schools can buy open licences for Windows Server Products, Windows XP, Office.

    A primary school I was administering for a while was had open licence copies for Win2K3, WinXp, Office2k3, Exchange 2K3, SQL 2000, ISA server and all that was used was WinXP & Win2k3 Server.

    It seems a waste of money, moving to linux could help cut costs on resources and and put it into what should matter in schools. TRAINING!!!

  7. Someone to blame by nurb432 · · Score: 1, Insightful

    There is value in having a company to blame and hold accountable when things go wrong.

    You buy Microsoft, you get to run bill over the coals.. You choose OSS, its your own ass that goes in the furnace.

    --
    ---- Booth was a patriot ----
    1. Re:Someone to blame by Anonymous Coward · · Score: 2, Insightful

      Did you ever try holding Microsoft accountable? If yes, with what result?

    2. Re:Someone to blame by nurb432 · · Score: 2, Insightful

      When you are a government, you will be surprised what they will do for you when things go wrong. And we were talking a government contract in the story.

      --
      ---- Booth was a patriot ----
    3. Re:Someone to blame by Atzanteol · · Score: 2, Insightful

      New to the corporate world are we? I'll fill you in.

      It's not about "We can sue them if it goes wrong!" so much as it's "If it goes wrong, it's not my fault!"

      --
      "Ignorance more frequently begets confidence than does knowledge"

      - Charles Darwin
  8. Well, at least you can say it. by robbak · · Score: 3, Insightful

    Every tech uses the "Microsoft is stupid" excuse when they cannot fix a problem, don't they?? If you are not using MS, then you can't say that, and it becomes "my choice of OS is stupid", which is more your problem, isn't it?

    Still, I would love to work in a wholey non-MS shop.

    --
    Prediction for end of Universe #42: Fencepost error in Quantum_bogosort.cpp
  9. Novell are doing a lot of things right by gregluck · · Score: 5, Insightful

    A year ago Novell seemed to have lost its way with its SuSE initative. The executive who had directed the open source strategy had departed, and much of the rest of the company just didn't get it.

    Then they decided to release OpenSuse. OpenSuse is now more popular than Fedora Core. That won back the devs like me who had not been listening. And OpenSuse is polished.

    This announcement of itself is not that huge. But when taken with the other things they have been doing I can see that Novell can gain mindshare amongst developers and their traditional corporate base. That bodes well for them.

  10. File bugs, etc? by Kristoffer+Lunden · · Score: 2, Insightful

    It may not help, but it is a great start in many cases to file bugs for feature requests such as this, especially as you can provide use cases as well as specifications. I'd go file at OpenOffice at least, perhaps at KOffice and Abiword too. Also, it could pay off to file bugs for these kind of features at your distros local bug tracker, as the distros themselves have something to win from this and usually does local development that is forwaded upstream. Ubuntu, Novell, Red Hat or Mandriva for instance are all quite big and could use any leverage like this.

    Actually, if you collect the info needed (short use case, rationale and specification + links) and place it in an accessible place and let people know, others may help file the bugs, do the drafts and maybe even develop the thing.

    It all depends if you can catch the interest of someone with enough knowledge to do it.

    Good luck!

  11. like...Novell? by Xtifr · · Score: 3, Insightful

    > There is value in having a company to blame and hold accountable when things go wrong.

    Right, and this is presumably why they went with Novell, specifically, rather than simply going with "open source" in general.

    > You buy Microsoft, you get to run bill over the coals

    Ha ha, you're funny! :)

    > You choose OSS, its your own ass that goes in the furnace.

    This is stupid; borderline FUD! If you choose OSS, then it's you OR YOUR VENDOR'S ass that goes in the furnace, depending on whether you have a support contract or not. Once again, more options, not fewer. You can try to support it yourself, or you can pay someone else to do it. If you pay someone else to do it, going with OSS means you're not locked in--if Novell turns out to have problems, switching from Novell to Red Hat (for example) is far easier than switching from MS to anything.

    I assure you that people don't usually choose Red Hat over Fedora or Novell over OpenSUSE for technical reasons. They do so purely and simply so that they can have someone to blame! You're right that this is an important issue, but you're an idiot if you think this is a dividing line between OSS and MS. It's the other way around--with MS, you're FORCED to have someone to blame, whether you want to or not; with OSS, it's optional. :)