Slashdot Mirror


Covert CCTV Monitoring in the Workplace?

An Inquiring Mind asks: "A good friend's employer has recently installed a CCTV system in the office she works at. This is not unusual in itself, but there is no notice that CCTV is in use, and no company policy regarding CCTV use in employee monitoring, data retention, or anything else. My understanding is that CCTV use in the UK is covered by the DPA (Data Protection Act) if: it is used to gather information about an individual; is monitored remotely; or is given to people other than law enforcement bodies (this from a CCTV/PDA document [pdf], from the website of the Information Commissioner's Office). If it does fall under the remit of the DPA, then they would need at least signage, and a policy for the retention of the data. Given that this camera would likely fall foul of the DPA, that challenging the employer would be career suicide (due to internal politics), and that she has nothing to hide -- what do other Slashdot readers think should be the next step for my friend: principled but suicidal stand, or quiet annoyance?" Much of what is allowed depends on the law of the land in your area. Depending on what the laws do and do not allow, how would you safely approach your employers to air your concerns on this subject?

7 of 109 comments (clear)

  1. What I would do by Marxist+Hacker+42 · · Score: 5, Insightful

    A series of anonymous e-mails, one a week, to the controlling manager. The first should be just a warning that the camera may be illegal. The second should contain the relevant portion of the law. The third should be a threat of potential legal action. The fourth should be the relevant portion of the law, cc'd to the authorities. The fifth should be the relevant portion of the law, cc'd to the supervisor of the authorities. The sixth should be the relevant portion of the law, cc'd to the appropriate Member of Parliment and the supervisor of the authorities. If six weeks go by without any action, then the anonymous and safe portion of being a whistle blower is at an end- and your friend should consult an attorney in defense of civil rights.

    Of course, it goes without saying that if at any point, a change in workplace behavior with respect to the use of CCTV cameras is noticed, you have to start the whole sequence over.

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
  2. Re:Safely approach? by Lord+Apathy · · Score: 2, Insightful

    To much work. Just do what we did when they installed these things in our break room for no reason. Just jerk the god damn thing off the wall. Find its blind spot, sneak in there, and break the god damn thing. We did that to 3 of the fuckers and they got the message.

    Of course this is highly illegal and if you get caught, you'll get fired and send to jail. In this case I don't know you and I didn't write this. I'll denigh it till my dieing day.

    --

    Supporting World Peace Through Nuclear Pacification

  3. Re:Safely approach? by Marxist+Hacker+42 · · Score: 2, Insightful

    Actually, in the environment where:

    the idiot who thought of installing the CCTV sans employee permission is -allowed- to keep their job.

    then the complainer about the policy is FAR more likely to

    be afraid of losing their job or having it noted on a file.

    Because the company has already proven that it doesn't look at workers as people- but only as resources to be managed.

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
  4. Surveillance Cameras in the Workplace by solid_liq · · Score: 4, Insightful
    In 2000-2001 I worked for a company developing software for streaming digital surveillance video. While working there, I learned a little something about the laws regarding surveillance cameras. In the US, at least, it is legal to take pictures and/or video of civilians, so long as sound is not included, without the consent of the individuals being photographed/recorded on video. At that time, the British laws were even more invasive regarding privacy of individuals. I had the opportunity to see video from some of the cameras on the light poles on the streets of London, and was amazed to see that some of the cameras even had clear views into peoples' bedrooms. Whether the cameras are in the workplace, a store (which is still someone's workplace), or facing outside, the law does permit this kind of surveillance to take place. If there is a microphone attached to the camera, however, then the surveillance may be illegal.

    That said, no one likes cameras pointed at them at work. At one point while developing the software, I had several cameras pointed at me for testing purposes. Once the software was far enough along, a coworked informed that me he liked those cameras pointing at me because it allowed him to view the video feeds to see if I was at my desk before making the walk to the other side of the office to talk to me. Needless to say, I repositioned the cameras after he told me this to point towards my coworkers in my section of the office. Of course, my coworkers weren't too happy with me for doing this. My boss, however, did like it until I pointed one of the cameras at his office door.

    To make a long story short, no one likes a video camera pointed at them at work, but unfortunately the law does allow it.

  5. How do you think I feel? by thegrassyknowl · · Score: 2, Insightful

    I work in a company that builds these things all day... there are cameras and microphones everywhere but there are also signs to that effect. Everything I do is recorded, and archived!

    I would just politely ask the person who authorised the cameras (the boss?) why they think they need them and what they hope to achieve. They will come up with some crap excuse (they always do) that is based on some uninformed thing they read in some boss magazine.

    Just push the issue politely until you demonstrate to them that spying on employees only demotivates them. If employees don't feel trusted then they won't be productive.

    They do it to "stop" employees doing personal things on company time. The problem is that company time is the only time that other companies are open! Also, doing a few personal things over the day is a welcome break and refreshing. I work better when I can just do what I want; I get a lot more, better lines of code written with the freedom than I do with the authoritarian "thou shalt not..." directives.

    Management here went through a phase of starting "thou shalt not.." and it was soon dropped when they realised that if they don't question what you are doing and only question the amount/quality of the end work they get better results.

    Anywho, just point out to management the negatives of covert spying on employees and they might see the point. It's more likely given that they think they are "elite" that they will just ignore the employees as being dumb!

    --
    I drink to make other people interesting!
  6. Similar Situation by GWBasic · · Score: 4, Insightful
    I was in a similar situation awhile ago where an employer was breaking a US tax law. (Specifically, they were requiring I, an independant contractor, behave like an employee, which is highly illegal.) I printed the IRS's summary of the law, which described the horrible consequences that they could face, and handed it to my manager. A few days later they started to obey the law.

    So, if there is a web site from your government agency that discusses the legality of such cameras in very simple terms, just have your friend print it out and leave it on a Manager's desk. She could also cover the camera with a printout of the law when no one is looking.

  7. Why be adversarial? by JoeD · · Score: 3, Insightful

    How about a simple "Hey, what's the deal with the camera?"