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Covert CCTV Monitoring in the Workplace?

An Inquiring Mind asks: "A good friend's employer has recently installed a CCTV system in the office she works at. This is not unusual in itself, but there is no notice that CCTV is in use, and no company policy regarding CCTV use in employee monitoring, data retention, or anything else. My understanding is that CCTV use in the UK is covered by the DPA (Data Protection Act) if: it is used to gather information about an individual; is monitored remotely; or is given to people other than law enforcement bodies (this from a CCTV/PDA document [pdf], from the website of the Information Commissioner's Office). If it does fall under the remit of the DPA, then they would need at least signage, and a policy for the retention of the data. Given that this camera would likely fall foul of the DPA, that challenging the employer would be career suicide (due to internal politics), and that she has nothing to hide -- what do other Slashdot readers think should be the next step for my friend: principled but suicidal stand, or quiet annoyance?" Much of what is allowed depends on the law of the land in your area. Depending on what the laws do and do not allow, how would you safely approach your employers to air your concerns on this subject?

17 of 109 comments (clear)

  1. A wise man once wrote.. by phozz+bare · · Score: 5, Funny

    It is said: Go not to the Slashdotters for counsel, for they will say both no and yes.

    (with apologies to Tolkien)

    1. Re:A wise man once wrote.. by Anonymous Coward · · Score: 5, Funny
      > It is said: Go not to the Slashdotters for counsel, for they will say both no and yes.
      >
      >(with apologies to Tolkien)

      Ask not the Slashdotters for counsel, for they will say that in Soviet Russia, North Korea and Japan, you will only email old people both "yes" and "no". And that Natalie Portman, naked and petrified, in hot grits... may not be soggy, but she sure tastes good with ketchup.

      (with apologies to GNU/Tolkien)

      Oh, and CCTV? Don't worry about it. CCTV is dead. [netcraft.blogspot.com]

      I think that about covers all the base that are belo*WHAM WHAM WHAM*
      NO CARRIER

  2. I work from home... by noopy · · Score: 4, Informative

    ... so if they have secret cameras, they, well... ... they keep paying me;-)

  3. What I would do by Marxist+Hacker+42 · · Score: 5, Insightful

    A series of anonymous e-mails, one a week, to the controlling manager. The first should be just a warning that the camera may be illegal. The second should contain the relevant portion of the law. The third should be a threat of potential legal action. The fourth should be the relevant portion of the law, cc'd to the authorities. The fifth should be the relevant portion of the law, cc'd to the supervisor of the authorities. The sixth should be the relevant portion of the law, cc'd to the appropriate Member of Parliment and the supervisor of the authorities. If six weeks go by without any action, then the anonymous and safe portion of being a whistle blower is at an end- and your friend should consult an attorney in defense of civil rights.

    Of course, it goes without saying that if at any point, a change in workplace behavior with respect to the use of CCTV cameras is noticed, you have to start the whole sequence over.

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
  4. Data Protection Registrar by EvilMagnus · · Score: 5, Informative

    Just report it anonymously to the DPA. They do follow up on these things, you know. Even for things like keeping names and addresses in Excel spreadsheets, let alone cctv cameras.

    --
    -EvilMagnus
    1. Re:Data Protection Registrar by cmdrbuzz · · Score: 4, Informative
      Just report it anonymously to the DPA.
      Sound advice. Part of my job can involve collecting information for an investigation within the Bank, without the subject being aware that we are looking at what they are doing.

      However it is all detailed that the Bank *may* carry out Special Investigations should the need arise, in the employee handbook and with the DPA.
      If we run afoul of the DPA we are in BIG trouble and would expect an internal smackdown, not to mention the external repercussions.

      You have to ask, if the company are willing to break the law with regard to the DPA, what else are they doing?

  5. IANAL by HoosierPeschke · · Score: 4, Informative

    In the US, it is illegal to have CCTV in the workplace without a posted notice. If you have a union you should bring it up with them. I recently went through a Labor Relations course where we when through various cases and I distinctly remembering a company being in trouble for having a CCTV system without notice.

    The Act is called the National Labor Relations Act, you should see if you have something similar. More info on different cases can be found here.

    --
    Mr. Universe: "They can't stop the signal, Mal. They can never stop the signal."
  6. Re:'Laws' Are Made To Be Broken by tomhudson · · Score: 4, Funny

    The cameras are pretty cheap. Buy one (or even one of those "fake" dummy cameras), bring it to work, and mount it in their washroom. You don't have to connect it to anything. Stick a $1 antenna on it - look. ma - wireless toilet-cam.

    If you can get a group together to buy 3 real cameras with wireless transmitters, label them Cam1, Cam3, and Cam6 and mount them, then watch the show. When they're found, they'll go nuts trying to find Cam2, Cam4 and Cam5. Just remember to wear gloves while handling everything.

  7. Surveillance Cameras in the Workplace by solid_liq · · Score: 4, Insightful
    In 2000-2001 I worked for a company developing software for streaming digital surveillance video. While working there, I learned a little something about the laws regarding surveillance cameras. In the US, at least, it is legal to take pictures and/or video of civilians, so long as sound is not included, without the consent of the individuals being photographed/recorded on video. At that time, the British laws were even more invasive regarding privacy of individuals. I had the opportunity to see video from some of the cameras on the light poles on the streets of London, and was amazed to see that some of the cameras even had clear views into peoples' bedrooms. Whether the cameras are in the workplace, a store (which is still someone's workplace), or facing outside, the law does permit this kind of surveillance to take place. If there is a microphone attached to the camera, however, then the surveillance may be illegal.

    That said, no one likes cameras pointed at them at work. At one point while developing the software, I had several cameras pointed at me for testing purposes. Once the software was far enough along, a coworked informed that me he liked those cameras pointing at me because it allowed him to view the video feeds to see if I was at my desk before making the walk to the other side of the office to talk to me. Needless to say, I repositioned the cameras after he told me this to point towards my coworkers in my section of the office. Of course, my coworkers weren't too happy with me for doing this. My boss, however, did like it until I pointed one of the cameras at his office door.

    To make a long story short, no one likes a video camera pointed at them at work, but unfortunately the law does allow it.

  8. Re:one word by tomhudson · · Score: 4, Interesting

    1. wire snippers are cheaper, easier to hide.

    2. laser pointers are cheaper, more fun.

    3. nail polish remover will frost over the protective dome

    4. vaseline will make it look like the ccd has gone bad

    5. if its 2.4 ghz wireless, its a 4 channel unit. Find out which channel its sending, and broadcast a movie on the same frequency, but closer to the receiver. The transmitters aren't that expensive - just hook the dvd out to the transmitter in - no camera needed. To find the actual frequency, plug the receiver into a cheap hand-held portable tv.

    6. grape juice in a water pistol, or a can of coke shaken, then "accidently" opened just under it, work wonders for a temporary blind

    7. find the power source once you've temporarily blinded it (some use wall-warts, some use a 12 volt feeder wire) and give it 120 volts

    8. look around for a microphone. Some units have the mike built in, some use a separate microphone. Cut the microphone and attach a dozen feet of crappy unshielded audio cable. Nothing more annoying than picking up spanish AM radio broadcasts when you're trying to spy on someone

    9. again, find the microphone, and start telling outrageous lies about how you accidently walked in on one of the managers playing with a penis pump, or you saw them in a restaurant having supper with someone you KNOW works for the competition (have a receipt on hand for your own meal at the restaurant as "evidence" that it actually took place - you can "prove" you were there).

    10. the cam leads usually go into a dvr. The dvr has 1 or more boards, with 4 to 8 a/v processors per board. tap into the video feed and throw some low-amperage AC into the circut. If you get lucky, you can fry the computer, not just the board. If you can tap into 2 camera feeds, then you can connect the core of each feed to opposite sides of your AC circuit - one amp should do it. Much more than that will melt the wires on the pig-tail used to connect the cams to the boards.
  9. Re:Safely approach? by tomhudson · · Score: 5, Informative
    Its not that hard - you're aiming at the lens, not the ccd. The lens does the job of focusing it onto the ccd. Hit the lens pretty much anywhere and the results are bad. The further away, the better, since the "dot" gets bigger, so you need LESS steadiness, not more. But the best part is that its a lot easier to aim than you think - just "walk" the dot across the wall with your hand resting on a desk or other stable surface.

    The cameras typically have sensitivities well under 1 lux and their backlight/brightness compensation circuitry can't cope with a laser. Like I said, I tested it with a cctv cam I have hanging around for testing purposes when I build these things, so I know a few of their weaknesses.

  10. Re:Dogs and lasers.. by tomhudson · · Score: 5, Funny

    My dogs absolutely love it. There's something to be said about 400 pounds of dogs chasing a tiny dot, pushing each other out of the way. Especially when they try to "gnaw" it off the floor or stomp it with a paw.

    What spooks them is the radio-controlled truck one of my daughters gave me for christmas a few years ago. I haven't met a dog that isn't totally freaked by it. Its funny watching my St. Bernard trying to hide in a bathtub (its the only way to get her into the tub).

    Next step - "r/c trucks with frigging lasers strapped on them" :-)

  11. Re:Just ran across this, in the bigger context - U by Bogtha · · Score: 5, Informative

    This wasn't published by any "London Guardian" paper. You guys that modded this up to +5, Informative got trolled.

    The original article, published by The Guardian, is here. Note the distinct lack of accusations of being "shills for the establishment". Note the distinct lack of any mention whatsoever of blanket smoking bans, ASBOs, or putting cameras in people's homes. That paranoid speculation comes from here. A website so credible, its main sections are: Occult Elite | Loss Of Freedom | Scams & Cover-ups | Vote Fraud | World Government | Political Murders | Geopolitics. This is kook fodder, guys!

    There is no blanket smoking ban in the UK. There will be a ban on smoking in pubs and restaraunts in Scotland very soon. Tobacco is still legal, you just can't smoke in public where people are eating and drinking.

    ASBOs are Anti-Social Behaviour Orders. Basically, you can be punished for anti-social behaviour. For instance, kids who repeatedly throw bricks through their neighbours' windows. Not so scary when it's not a meaningless acronym, is it?

    The age of the telescreen is upon us as surveillance cameras that festoon our streets, shopping malls and airports are now moving into our private homes as the panopticon prison is erected.

    More nonsense. The UK government aren't installing cameras in anybody's homes. Not that this guy would know that - this uninformed nonsense comes not from a British source, as is claimed, but an American worried about the Occult Elite World Government.

    Liberty, the group supposedly tasked with defending privacy rights in the UK, revealed itself to be a shill of the establishment in refusing to oppose the measures.

    Maybe they can't oppose the measures because they exist solely as paranoid delusions. I'll admit that CCTV is widespread in the UK, but the things that this article claims are happening simply aren't. And the thing that set this guy off on his rant? It's a proposal, as the Guardian article makes clear. It is by no means law yet. I quote:

    Tomorrow's transport committee session and a further meeting next week will examine how far this technology can be expanded and what use can be made of the data. Evidence will be presented by bodies representing the police and organisations that campaign on road safety.

    Any attempt to widen the application of camera surveillance is likely to be strongly resisted.

    --
    Bogtha Bogtha Bogtha
  12. Similar Situation by GWBasic · · Score: 4, Insightful
    I was in a similar situation awhile ago where an employer was breaking a US tax law. (Specifically, they were requiring I, an independant contractor, behave like an employee, which is highly illegal.) I printed the IRS's summary of the law, which described the horrible consequences that they could face, and handed it to my manager. A few days later they started to obey the law.

    So, if there is a web site from your government agency that discusses the legality of such cameras in very simple terms, just have your friend print it out and leave it on a Manager's desk. She could also cover the camera with a printout of the law when no one is looking.

  13. How bad things already are in the UK by Anonymous+Brave+Guy · · Score: 4, Interesting

    I realise one has to keep these things in perspective, but you're spectacularly missing the point in some of these cases.

    The insidious thing about ASBOs is that they allow the creation and punishment of new crimes without parliamentary or even judicidial oversight. An ASBO can say more-or-less anything, and breaking an ASBO can carry heavy prison sentence, even if the act prohibited by the ASBO carries no such sentence in law.

    Smoking in bars, pubs and even private members' clubs in England will shortly be illegal under recently-passed legislation.

    The road camera tracking network is going live any day now, by the admission of senior police officers involved. It has neither needed nor received any parliamentary oversight until the issue was raised recently, since previous legislation was so broad that the police could just go ahead and impose the most pervasive surveillance system in human history without so much as a by-your-leave. No doubt some MPs and probably the Information Commissioner will kick up more of a fuss when the issue finally hits the papers big-time, but by then it will, as ever, be too late.

    Seriously, these things are happening, and they do have more than sinister overtones. Did you realise that an act is quietly going through Parliament that will allow ministers, without any further recourse to Parliament nor any vote of MPs, to impose major new legislation, including several of the things that have recently been strongly opposed in both houses? Several professors of Law at Cambridge University recently wrote to a national newspaper expressing their dismay at this turn of events and their support for Cambridge MP David Howarth's challenge against it, but other than that, even the mainstream media appears not to have noticed.

    At current rates (i.e., with the proposals currently proceeding through Parliament passing into law on the expected timetable, and based on current or announced intent in the use of the laws by the relevant authorities) the following will be true in the UK by 2010:

    • Anyone walking in the street may be stopped by a police officer, searched, and their property confiscated.
    • Anyone walking in the street may be arrested by a police officer, taken to a police station, held without charge for up to 28 days (and they're pushing for 90 again), and have their DNA and other biometric information forcibly collected and added to a national database, there to remain in perpetuity even if they are released without charge.
    • Anyone walking in the street may be moved on by a police officer, even if they have committed no offence.
    • Anyone wanting to get a passport will be required to submit biometric information to that same National Identity Register (though of course, ID cards aren't going to be mandatory yet -- you don't have to get a passport -- unless you want to travel anywhere, that is).
    • All members of the public will be tracked almost anywhere in public they go, via CCTV, the road camera network, and other surveillance mechanisms. (These mechanisms will conveniently be off-line for maintenance in the event that the police decide to detain hundreds of civilians illegally for several hours during a prominent but entirely legal protest. Unless it's outside the Houses of Parliament, in which case such protests are no longer legal and the citizens can be arrested.)
    • All communications providers will be required, at their own expense, to record the nature of the activities of all of their customers, and to turn this information over to the authorities on demand. Any personal computer equipment owned by any suspected individuals may be confiscated without any charge being brought, and failure to disclose the password to access any information the authorities suspect to be on that equipment, regardless of whether any such information and password exist, will be a criminal offence carrying a penalty of several years in prison.
    • Government officials who are not even directly
    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  14. Common in the workplace? by Hulleye · · Score: 4, Interesting

    I am just curious about how common it is for employers to monitor their staff. Recently, I discovered some spyware installed on all the machines in my organisation that takes screenshots of the desktop at ten-minute intervals in addition to logging keystrokes. (Activity Monitor from www.softactivity.com)

    None of the employees were made aware of the fact that they would be monitored and this degree of intrusion has compromised personal information, passwords, bank accounts etc. This kind of websurfing has previously never been discouraged at our workplace.

    The software comes with an easy uninstaller so i went ahead and uninstalled it from all the computers in my department. (The IT dept. subsequently came to "check" the computers in our dept. and i discovered the software had once again been installed on the machines) But the only reason I discovered it in the first place is that I randomly check what processes are running on my machine. Most people simply would not know to check for random or strange processes and the few people I have told about this don't really seem too bothered or surprised by the fact that the company is doing this.

    This is an extremely underhanded way of keeping a check on your employees. Though I do not agree with this type of monitoring, it may have been acceptable had we been told from the very start that our computer usage would be monitored. Has anyone else had experience with their computers being monitored in this way?

  15. Laser pointer work-around by AmiMoJo · · Score: 4, Funny

    One problem with using laser pointers to blind CCTV is that they are usually only one colour, typically red. So, by applying a red filter to the digital image later, you can get something that lacks colour but is still usable.

    There was a TV program about this a few years ago, IIRC on Channel 4. The guy never found a way to blind a camera properly. White lasers were not available cheaply then, I don't know about now.

    At work, I just stuck up a bit of paper with "NO SIGNAL" written on it. No one has complained so far.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC